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Welcome
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no additional fee to book by phone
Location.
Hotel Silken Puerta America is located close to National Auditorium of Music, Prado Museum, and Plaza Mayor. Other points of interest near this luxury hotel include Fundacion Juan March and U.S. Embassy.
Hotel Features.
Hotel Silken Puerta America features 2 bars/lounges and a coffee shop/café. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning (surcharges apply). Recreational amenities include an indoor pool, a health club, and a sauna. This 5-star property has a business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Complimentary wireless and wired high-speed Internet access is available in public areas. The property has event space consisting of a conference center, banquet facilities, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle (available 24 hours) and an area shuttle. Business services, wedding services, concierge services, and tour/ticket assistance are available. Valet parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking.
Guestrooms.
315 air-conditioned guestrooms at Hotel Silken Puerta America feature minibars and safes. Accommodations offer city views. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Plasma televisions have satellite channels. Also included are blackout drapes/curtains and hair dryers. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
Notifications and Fees:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: EUR 22.35 per day
- Airport shuttle fee: EUR 85.35 (roundtrip)
- Breakfast fee: EUR 27 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
To see the current rates
Check for available rooms
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Facilities | Show all facilities Close
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Tours/ticket assistance
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Banquet Facilities
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Wedding services
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Garden
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Express check- in
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Coffee shop or café
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Secretarial services
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Pool sun loungers (chaise longues)
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Health Club
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Computer rental
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Dial-up Internet access - surcharge
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One meeting/conference room
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Business Center
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Total number of rooms - 342
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Shoe shine
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Designated smoking areas (fines apply)
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Number of bars/lounges 2
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Nightclub
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Rooftop terrace
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Exhibit space
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Wireless (high-speed) Internet access - complimentary
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Dry cleaning/laundry service
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Luggage storage
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Swimming pool - indoor
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Technology helpdesk
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Laundry Facilities
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Designated smoking areas
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In-room accessibility
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Handicapped parking
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Roll-in shower
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Audio-visual equipment
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Doorman/doorwoman
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Secure parking (surcharge)
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Supervised childcare/activities (surcharge)
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Event catering
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Complimentary newspapers in lobby
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Express check-out
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Babysitting or childcare (surcharge)
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Air-conditioned public areas
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Conference center
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Number of buildings/towers - 1
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Concierge services
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Year Built 2005
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Breakfast available (surcharge)
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Wired (high-speed) Internet access - complimentary
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Sauna
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Airport transportation (surcharge)
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Gift shops or newsstand
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24-hour front desk
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Valet parking
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Security guard
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Room service (24 hours)
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Safe-deposit box - front desk
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Multilingual staff
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Parking (surcharge)
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Porter/bellhop
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Elevator/lift
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Free valet parking
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Business services
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Area shuttle (surcharge)
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Number of floors - 12
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Currency Exchange
Location.
Hotel Silken Puerta America is located close to National Auditorium of Music, Prado Museum, and Plaza Mayor. Other points of interest near this luxury hotel include Fundacion Juan March and U.S. Embassy.
Hotel Features.
Hotel Silken Puerta America features 2 bars/lounges and a coffee shop/café. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning (surcharges apply). Recreational amenities include an indoor pool, a health club, and a sauna. This 5-star property has a business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Complimentary wireless and wired high-speed Internet access is available in public areas. The property has event space consisting of a conference center, banquet facilities, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle (available 24 hours) and an area shuttle. Business services, wedding services, concierge services, and tour/ticket assistance are available. Valet parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking.
Guestrooms.
315 air-conditioned guestrooms at Hotel Silken Puerta America feature minibars and safes. Accommodations offer city views. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Plasma televisions have satellite channels. Also included are blackout drapes/curtains and hair dryers. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
Notifications and Fees:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: EUR 22.35 per day
- Airport shuttle fee: EUR 85.35 (roundtrip)
- Breakfast fee: EUR 27 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Expand map Room Type |
Cancellation Policy |
Max |
Book |
Deluxe Room
Air conditioning Bathrobes Bathroom phone Blackout drapes/curtains City view Climate control Complimentary newspaper Complimentary toiletries Cribs/infant beds available Daily housekeeping Desk Dial-up Internet access (surcharge) Direct-dial phone Electronic/magnetic keys Free Wi-Fi Free wired high-speed Internet Hair dryer In-room childcare (surcharge) In-room safe Iron/ironing board (on request) Makeup/shaving mirror Minibar Plasma TV Private bathroom Satellite TV service Separate bathtub and shower Slippers Soundproofed rooms Turndown service Voice mail Wake-up calls Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Deluxe Club
Overlooking the garden and the mountain, this room measures 25 square meters (269 square feet) and features 1 queen bed or 2 twin beds dressed with down blanket, comforter, an...
Read more
Overlooking the garden and the mountain, this room measures 25 square meters (269 square feet) and features 1 queen bed or 2 twin beds dressed with down blanket, comforter, and pillow menu (room and bed type depend on availability). The bathroom includes a makeup/shaving mirror, bathroom phone, bathrobes, slippers, hair dryer, and complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected and a plasma HDTV with satellite channels is offered for your entertainment. A direct-dial phone with voice mail, laptop-compatible in-room safe, complimentary newspaper, blackout drapes/curtains, turndown service, air conditioning, and climate control are conveniently included. Hypo-allergenic bedding and in-room massage are available on request. This room is wheelchair accessible.
Air conditioning Bathrobes Bathroom phone Blackout drapes/curtains City view Climate control Complimentary newspaper Complimentary toiletries Cribs/infant beds available Daily housekeeping Desk Dial-up Internet access (surcharge) Direct-dial phone Electronic/magnetic keys Free Wi-Fi Free wired high-speed Internet Hair dryer In-room childcare (surcharge) In-room safe Iron/ironing board (on request) Makeup/shaving mirror Minibar Plasma TV Private bathroom Satellite TV service Separate bathtub and shower Slippers Soundproofed rooms Television Internet access (complimentary) Turndown service Voice mail Wake-up calls Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Junior Suite
Overlooking the city, this air-conditioned room has 1 queen bed or 2 twin beds. It measures 50 square meters (538 square feet) and features a private bathroom complete with a ...
Read more
Overlooking the city, this air-conditioned room has 1 queen bed or 2 twin beds. It measures 50 square meters (538 square feet) and features a private bathroom complete with a separate tub and shower, bathrobes, phone, slippers, hair dryer, and makeup/shaving mirror. Complimentary wireless, wired, and TV Internet access allows you to keep in touch with your friends and family while a plasma high-definition TV with satellite channels helps you relax in the evenings. In-built amenities also include a direct-dial phone with voice mail, a minibar, complimentary daily newspaper, and ironing facilities (on request). There is a safe for your valuables, while turndown service can be provided on request. In-room childcare (surcharge) and cribs are also available.
Air conditioning Bathrobes Bathroom phone Blackout drapes/curtains City view Climate control Complimentary newspaper Complimentary toiletries Cribs/infant beds available Daily housekeeping Desk Dial-up Internet access (surcharge) Direct-dial phone Electronic/magnetic keys Free Wi-Fi Free wired high-speed Internet Hair dryer In-room childcare (surcharge) In-room safe Iron/ironing board (on request) Makeup/shaving mirror Minibar Plasma TV Private bathroom Satellite TV service Separate bathtub and shower Slippers Soundproofed rooms Television Internet access (complimentary) Turndown service Voice mail Wake-up calls Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Zaha Hadid Space Club
Air conditioning Bathrobes Bathroom phone Blackout drapes/curtains City view Climate control Complimentary newspaper Complimentary toiletries Cribs/infant beds available Daily housekeeping Desk Dial-up Internet access (surcharge) Direct-dial phone Electronic/magnetic keys Free Wi-Fi Free wired high-speed Internet Hair dryer In-room childcare (surcharge) In-room safe Iron/ironing board (on request) Makeup/shaving mirror Minibar Plasma TV Private bathroom Satellite TV service Separate bathtub and shower Slippers Soundproofed rooms Turndown service Voice mail Wake-up calls Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Deluxe Double Single Use
Air conditioning Bathrobes Bathroom phone Blackout drapes/curtains City view Climate control Complimentary newspaper Complimentary toiletries Cribs/infant beds available Daily housekeeping Desk Dial-up Internet access (surcharge) Direct-dial phone Electronic/magnetic keys Free Wi-Fi Free wired high-speed Internet Hair dryer In-room childcare (surcharge) In-room safe Iron/ironing board (on request) Makeup/shaving mirror Minibar Plasma TV Private bathroom Satellite TV service Separate bathtub and shower Slippers Soundproofed rooms Television Internet access (complimentary) Turndown service Voice mail Wake-up calls Wheelchair accessible Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
January Sale!
Overlooking the city, this air-conditioned room has 1 queen bed or 2 twin beds. It measures 25 square meters (269 square feet) and features a private bathroom complete with a ...
Read more
Overlooking the city, this air-conditioned room has 1 queen bed or 2 twin beds. It measures 25 square meters (269 square feet) and features a private bathroom complete with a separate tub and shower, bathrobes, phone, slippers, hair dryer, and makeup/shaving mirror. Complimentary wireless, wired, and TV Internet access allows you to keep in touch with your friends and family while a plasma high-definition TV with satellite channels helps you relax in the evenings. In-built amenities also include a direct-dial phone with voice mail, a minibar, complimentary daily newspaper, and ironing facilities (on request). There is a safe for your valuables, while turndown service can be provided on request. In-room childcare (surcharge) and cribs are also available.
Cribs/infant beds available Fax machine Free Wi-Fi Free wired high-speed Internet Plasma TV Satellite TV service Soundproofed rooms Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Notification and Fees
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: EUR 22.35 per day
- Airport shuttle fee: EUR 85.35 (roundtrip)
- Breakfast fee: EUR 27 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Location.
Hotel Silken Puerta America is located close to National Auditorium of Music, Prado Museum, and Plaza Mayor. Other points of interest near this luxury hotel include Fundacion Juan March and U.S. Embassy.
Hotel Features.
Hotel Silken Puerta America features 2 bars/lounges and a coffee shop/café. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning (surcharges apply). Recreational amenities include an indoor pool, a health club, and a sauna. This 5-star property has a business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Complimentary wireless and wired high-speed Internet access is available in public areas. The property has event space consisting of a conference center, banquet facilities, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle (available 24 hours) and an area shuttle. Business services, wedding services, concierge services, and tour/ticket assistance are available. Valet parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking.
Guestrooms.
315 air-conditioned guestrooms at Hotel Silken Puerta America feature minibars and safes. Accommodations offer city views. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Plasma televisions have satellite channels. Also included are blackout drapes/curtains and hair dryers. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
Notifications and Fees:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: EUR 22.35 per day
- Airport shuttle fee: EUR 85.35 (roundtrip)
- Breakfast fee: EUR 27 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
To see the current rates
Check for available rooms
Know before you go
- Primary guest must be 21 years of age.
- Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
- Cancellation policies vary by room type.
