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We have returned from this hotel today totally shattered and will certainly never return. We had some reservations about going to San Antonio because of its rowdy reputation but we were assured by the travel agent that this was out of season and the youngsters would not be there yet. WRONG. Last night like every other night we went to bed at midnight and the mayhem began. Drunken young males but mainly females shouting and screaming along the corridors, slamming doors, spilling drinks all over the corridor floors, in the lifts etc. At 4am the people in the next room decided to invite their friends into their bedroom for a party and the music was turned on. Despite phoning reception this continued until after 7am when I presume the drugs wore off and thet all passed out. These youngsters could clearly be seen buying drugs in broad daylight from the "looky-looky" guys who hung about the beach gates all day. When we complained about this to reception they said they knew about this but could do nothing about this (parents be warned). We had read all the negative comments about the staff, food and lack of cleanliness all of which we found to be totally incorrect. The staff were all friendly and helpful (apart from being able to control the louts). In fact I was amazed they kept so calm with all the bedlam going on but presumably they are use to this. There was a wide choice of fairly good food available and plenty of it. Some reviews complained of cold food but there was a microwave available. Any lack of cleanliness was entirely due to all the drunks spilling drinks EVERYWHERE and piling food on their plates, taking one mouthful and then leaving the rest dumped on the tables and floors. The cleaning staff were kept busy continuously clearing up after these filthy pigs. The middle aged guests we spoke to like us were totally disgusted and ashamed of these people. There were Spanish and Italian couples with young children and the look of disgust on their faces said it all. Unfortunately we all end up tarred with the same brush, however, I suppose these morons will be quite proud of themselves keeping up the image of the British tourist abroad.

Hi, I cant complain, lovely people work there, food was lovely, everyone is happy there, lovely views near the beach, I would recommend it to everyone...I dnt understand why people were complaining abt staying there...

After reading the reviews, i was really worried about staying in this hotel.. However we went in the beginning of April so it was out of season... There are bars across the road with great access to most places via bus, so the location is brillant. The only complaint would be the food; we went all inclusive and most of the time you would 1 good meal a day excluding breakfast, so either a nice lunch or a nice dinner. The guy who greets you in the restaurant was rude at times however all the other staff were friendly.. it is a good place to stay for groups of friends or couples I wouldnt bring my children here as there is not any facilites for them and they will be bored..

Just come back from a 4 day stay with my daughter, apart from the weather i could not fault the hotel...food was good and varied everyday.... rooms very spacious and clean, depite reviews abt 2 drinks per person and in small cups it wasnt really an issue, as the staff were quick serving and always 2 on the bar at busier periods..would definatley return...

stayed here last week all inclusive food was better than most that i have stayed at sometimes had to wait a while for a drink due to the amount of people at bar would not go during the summer due to amount of young ones who party day and night and dont need any sleep and thought that nobody else did staff were pleasent rooms were clean