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Another example of reading the reviews just before the trip and dreading what we were in for.From the minute we arrived to the moment we left we had a great family holiday, the staff are friendly and were great with the children, never came across any of the 'staffing issues' shown on here. The time when you see the staff being less than 100% with the guest would be when that individual was down right ignorant to the staff, I was ashamed at some of the behavior that I witnessed during the week.The food was great, always a good variety of dishes always fresh. I cant understand what people are looking for in this type of hotel? The only thing that was wrong with the place is the moaning brits that seemed to forget that they are on holiday and should be enjoying themselves, was privileged one meal time to an outburst about how the tables were too close together, 'really'? Is your holiday and precious time with your chosen crowd really that bad that this is the type of whining you do? I petty your crowd!!2 minute walk to the beach, not over crowded, perfect for kids, watch the depth of the water as it deepens quickly.Far enough from the hustle of the town center but close enough to walk too, we went a couple of times and the walk along the path to the right of the main beach was well worth a look. Like I said, we loved it, had a great week. I hope you enjoy it as much as we did......

Just got back from this hotel..what a disgrace..shouldnt be a 4 star hotel at all..reception staff were ok,apart from 1 guy who never had a chip on his shoulder,he had a sack off spuds instead..I never got any sleep at all because off selfish people who thought it would be funny to cause havoc through the night...Food is just pathetic..Drinks card is pointless..hotel room,was ok..rest of the staff were rude..I can genuinely count on 1 hand how many drinks and meals i had,yet i was all inclusive..Sick and tired of some people who say on here you pay for what you get..Im sorry,but i dont pay for noises between 12am-7am....or rude staff...or crap food..or watered down drinks that take 20 minutes to wait for..Please be warned guys.if its like this now,whats it gonna be like in peak season!!!!

I was upgraded to this Hotel because one of it's sister Hotels was being refurbished, I thought GREAT ! Only went for a 4 day short break and thank goodness it was no longer because there is no way that this Hotel can be graded as a 4** FOOD - is absolute rubbish, same old same old but very poor quality, most of it inedible. My friend asked for a "warm plate" and was abused by one of the hotel staff - very unprofessional !* LOCATION - if you think you are going to LLoret, think again - this Hotel is in Fenal, which by the way is lovely, small natural beach and not commercial at all, a few shops and pubs. If you want to go to Lloret the best way is by bus - the L2, stops outside the Hotel and runs (on time) every 20 mins. We tried to walk the first day and it took us an hour with a mountain (literally) to climb.* ROOMS - basic and in need of a refurb, clean but the linen is full of cigarette burns.* ENTERTAINMENT - yes there is some !!! best if you're between 5 - 15 years* ALL INCLUSIVE - no wrist bands here, you get two cards, blue for drinks and meals and green for your glass - no green card - no glass - no drink !!* ATMOSPHERE - If you are with a Hen/Stag do you will probably love it ! If you want a peaceful holiday - no way !!! * SLEEP - NONE !! shouting, banging doors, music, swearing, playing football in corridors, it's all in this hotel - at least until 7am approx !!!Basically, I.ve been in better 2 stars, and overall it was RUBBISH !

Just returned from a 6 night stay with my partner and 2 young children, location was ideal a 20 minute walk from town centre so away from the noise, the hotel was clean and staff very friendly. Food was plentiful and there was always a selection. Only downfall was the school children who took over the bar at night and would push the young children out of the way to take over the dance floor and stage. The young lady who works the children's club and disco does an excellent job. Overall yes it's not a 5 star hotel but what do you expect for the bargain price you pay, we will be returning again next year

Spent an extremely cheap short break here (5 nights) with my partner and 2 children on all inclusive basis.Location is good, not in the middle of party central in Lloret de Mar but just a 20 minute walk away, or a hop on the bus which stops right ouside the hotels door.Just a 2 minute walk to Fenals beach for some fresh sea air.Food-get what you pay for, not fillet steak every night but tasty food , with the usual selections of chicken ,pork, fish and paella plus rice,salads,pastas etc etc.Breakfast good, with fruit,cereals,fried items.Restaurant staff very friendly and always smiling.Room-perfectly adequate for our small family, always clean,fresh towels daily and good sized bathroom.Just a shame the >TV was the size of the average mobile phone.Bar-Here are the major downsides, the spirits served on AI basis are the weakest , watered down drinks i have ever tasted, if you like to spemd your holidays in a total state of drunkeness, this isnt for you, the other downside is that the bar gets overrun by busloads of teenage schoolchildren who take control of the chairs, tables, dancefloor and generally create the feeling of being in a foreign youth club."Entertainment" was a bit hit and miss and to be honest not that many people were too fussed about it.Kidsclub-FANTASTIC, our 2 spent many an hour in here with the lovely girl who must be an arts and crafts graduate!!! Couldnt thank her enough!!Pool-good , clean, small and shallow area for the little ones. Discreet lifeguard always around.Overall , great value for families on a budget although it does have a bit of the "Butlins" feel about it.