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We stayed here on 2nd October 2010. Upon booking we didn't realise the area and entertainment was mostly focussed around german occupants. This wasn't a BIG problem because the staff all spoke english aswell, it was just harder to interact with other guests.The receptionist didn't seem to understand English which was a little frustrating at times but they were helpful. Staff were extremely friendly and helpful.Food was delicious, and there was a great variety, though you had to be seated by a certain time or no entry to the restaurant. All inclusive included a lot of alcoholic cocktails, and lots of virgin drinks for my pregnant girlfriend (at the time). The rooms were clean and we had no problems with ants or flooding, or noise... Fair enough, some of the rooms didnt have a brilliant view, but nobody goes on holiday to majorca, to sit and look out of their hotel windows, really???The pool was refreshing and there was plenty to do. Would reccomend this resort to anybody, everyone was fantastic! Thank you.

This was a "nice'ish" hotel, however the rooms very small, we are a family of 5, the youngest being 2 1/2 and we had been asked if we wanted a cot at booking and stated no as our daughter no longer sleeps in a cot and wont!, however on arrival there was a cot in our bedroom and upon asking reception to change it to a bed we were advised that this hotel does not have rooms that sleep 5, only 4, I did again advise her that my daughter would not sleep in a cot and was there not a spare bed in the hotel we could have, she said no again, after telling her that my daughter would not sleep in a cot I was then told "Do not to say that again", after again asking the receptionist if there are any spare beds in the hotel she got on the phone, came off the phone and said no beds available, I did then tell her that my daughter has not slept in a cot for some time and that she will not sleep in a cot and advised her that I was going for some lunch as we had just arrived and lunch was almost over and I would call back to see if we had a resolution.... upon our return to our room there was a fold out bed placed against the wall of our bedroom, which in this tiny room was just big enough for two single beds, already pushed together, and just enough room to open the cuboard door, so upon inspecting the living room where my two older boys were to sleep on single couches, we had to then move the coffee table out to the balcony to then have room for all three beds to be squeezed together! We also had an issue with ants in our bathroom, which after advising the reception then migrated to the bedroom on day two, which again advised reception to find we were still sharing the bedroom with on day three and the remainder of our holiday even after advising the reception of a third time, we had no food in the apartment as we were all inclusive so kept the apartment as tidy as possible, however to no avail as we continued to find ants everywhere, in the cuboard crawling over our new clean clothes...The hotel itself is very "Germanfied" this is obiviously a hotel well advertised in German travel agents as the food is geared towards German preference, the food really didn't change much from day to day, would have been nice even just to have some Ham at lunch time instead in the morning for breakfast, scrambled eggs were very rubbery... however they did excel on the puddings and fruit selection, out door pool very cold however thankfully inside pool lovely and warm, if you want a snack during the day outwith meal times there is a small selection of bread roles filled with either Ham & Cheese!!(why now and not at lunch time), Cheese, pistrami & cheese, nothing else, however if you did want say burger and chips (which is all we really craved after a week of rather plain food, no veggie selection even on offer(carrots and pea's would have a welcome option), you were required to pay, at a discounted rate of 50% on the bar menu. We have previsouly gone all inclusive and to say past holidays have greater exceeded our expectations compared to this one, not sure I would use "Sunmaster" again to book a holiday as it would have been nice to have meet some more British families(only two other familes than ourselves), even to be able to understand the evening entertainment as was mostly in German, and be able to have the children join day time activities that were not full of German speaking children and entertainers as my children could not make out what was going on half the time! There was a group of German children left to their own devises most of the time that were rather intimidating and destructive (broke into childrens machine to steal all the toys and leave broken pieces all over arcade area or trying to tip sweety machines to steal from also). Rather disappointing holiday overall, however the weather was nice and beaches very clean and well looked after by life guards. The hotel is well situated for the beaches.. three within walking distance.. town itself

rubbish no way its 4 star ants in the room fly everywhere on the food and tables dirty pool area we were the only english there at one point and after that only 2 other couples if you want to watch an english football game its 40mins away by bus in the next town cala bona ther are no english bars only german games poor bar service area out side hotel is nice harbour and shops good beach is a bit of a walk but clean

We had an unexpected stay here last year and enjoyed it so much that we returned here for a week this year. The hotel rooms are a really good layout with a separate bedroom and a decent sized living space with additional space for two more to sleep. The balcony is small but has 3 chairs and a small table. The kitchen area is small but the 2 ring hob is powerfull and quick and there is also a microwave. There are 2 pans and a frypan plus place settings for 4. Knives and impliments are just about adequate. Rooms are cleaned 5 days a week, with fresh towels available anytime from reception. This time we had breakfast and this was a buffet in a massive room, a bit busy for my liking with perhaps 100 tables but the food is ok. The fruit juices are from machines and pretty poor, coffee again machine but ok. Good hot foods and good fresh breads and pastries. The pool looked lovely and clean though once again i did not use it! I really must go for a swim if we visit again. The Green Garden is located in a quiet area but is only a short walk from the beach (10 mins) and the buses leave from right outside the hotel to many destinations on the island. Just down the road are 2 "local" bars which are quite friendly and very cheap and both stay open very late. The first is frequented by young locals with a pool table abd football on all the time, the other has an older local clientelle. The town is very safe and clean with loads and loads of restaurants lining the waterfront, a very pleasant walk is people watching on the front, there are restaurants to suit everyones tastes and prices are pretty reasonable.There is a lovely walk to the lighthouse from the town that climbs up through a pine forest, it is not strenuous and takes about 30 minutes each way, the views are worth the short walk. If you turn right at the harbour you can walk along the seafront for about 3 or 4 miles on a good paved and lit path past some lovely properties, the path gives great views back to the town and lighthouse. Further afield at Arta, follow the signs for the "parc naturel" and you will arrive at a center with about a dozen trails of varying difficulty from 30 minute walks to 5 or 6 hour hikes. All are graded for severity but you will need good footwear for them all and remember to take plenty of water as the sun really beats down on you. This area is full of Mallorcan flavour and is rather magical- well worth the effort.We are going to return to the hotel again next october - this time we will stay for 2 weeks, I can't wait.

We stayed at Green Garden for a week in August - great - and will return at some point.I have never written a review before, but wanted to take the time to hopefully help other British holiday makers (if they have read negative reviews as I did on this Hotel).I was worried about the many negative comments regarding the accomodation. In short, I contacted Gabriella (who replies to Trip Advisor reviews) directly a couple of weeks before we went. She explained the difference in the Hotel Rooms, being Low Cost, Pool View and Premium. In the Uk, the Tour Operator sell us the Low Cost Rooms - it is not what the Hotel just choose to allocate.Gabriella couldnt have been more honest and helpful (she went out of her way to accomodate us, before and when we arrived), we decided to pay the extra on arrival for a premium room which was the best thing that we could have done. The room (1001) was lovely with a terrace/garden which we watched the evening entertainment from.The positive reviews are the most accurate in my opinion.