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I had the pleasure of attending my son wedding last weekend the food was excellent and the staff could not have been more helpful. Nothing was to much trouble. Ok the spa was not finished but we will go when it is. People need to cut them bit of slack the carpet in the reception as not been replaced yet because they have not quite finished the refurb the park suite and ballroom are beautiful. The gardens are not quite finished but were fine.The rooms very nice hair drier and iron provided and the bathrooms are lovely. The breakfast was fine and as much as you wanted. I can highly recommend this hotel.

Shoddy the spa wa not ready for us, shabby rooms very noisy tired looking carpet on stairs show was broken, would not recommend , for a quality stay. Breakfast poor as stated I booked it for after business for a swim so was mis sold so was not happy, a party was going osn so it was hard to get a good nights sleep.

Very disappointed with this hotel I only booked the room as it was nearby for a meeting the next day with an onsite gym. The gym was closed due to renovations and there was building work ongoing thoughout the restaurant. ¿¿79 for bed and breakfast when the hotel doesnt have all the facilities seems very overpriced!I ate in the Indian restaurant which was bland and very overpriced.I was charged ¿¿4.50 for a green salad which consisted of 4 slices of cucumber, 4 slices of tomato and 4 slices of red onion!!Definitely would not reccomend this hotel until the work has finished I'm very disappointed in the Ramada brand.

I was worried that I had booked a real donkey of a hotel when I looked at the reviews. I nearly cancelled my booking! The hotel is lovely. It's great value for money, The spa still not open. I would reccommend the hotel to anyone not keen on staying in the middle of the city. It is set in lovely grounds, and from our room we had views of hills and fields. The staff were without exception, lovely!

In my opinion this hotel is being miss sold, do not arrive at this hotel with your children with their swimming costumes - THERE IS NO POOL - do not bring your gym gear - THERE IS NO GYM - AND NO SPA - they don't appear 2B anywhere near finished or possibly even continuing refurb. We booked a family room and after a 2 1/2 hour travel we are given a room without a bed for our daughter, down to reception where the very nice receptionist attempted to allocate another room but the 'porter' insisted on making the sofa bed whilst we waited, he was attempting to put a single sheet on a double bed until we had to say "look that's not going to fit, you will need a double sheet" ok I'll see if I can find one he said, he returned with a double sheet and 1 pillow, he then asked if we would like an EXTRA duvet, we were a little confused but said we don't want an 'extra ' one no, he said ok and off he went, he didn't come back, back we go to reception, we said, no duvet for daughters bed, the guy was standing there and said that we said we didn't want one, we explained to the lady the confusion (got the impression she totally understood and this was nothing new to her) he came back 5 mins later with duvet minus a cover, back we go again, excuse me, no cover on duvet blahdy blahdy blah ! We decide to go get food, we're then told not enough people in hotel (Mmm) so English restaurant closed you can only use Indian restaurant - restaurant was lovely, service brilliant and food delicious. It's such a shame because the people are very nice and friendly and the room itself is acceptable but they should have closed for the refurb, they need to train their staff (reception staff excluded) and they should be more honest about the facilities and not wait until check-in to tell people there aren't any.