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Crowne Plaza ORLANDO - DOWNTOWN
304 West Colonial Drive, Orlando, Florida, 32801
United States | Show map

Property Location
You'll be centrally located in Orlando with a stay at Crowne Plaza Orlando - Downtown, minutes from Bob Carr Performing Arts Centre and St. James Cathedral.
This hotel is within close proximity of Cathedral Church of St. Luke and Lake Eola Park.

Rooms
Make yourself at home in one of the 216 air-conditioned rooms featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness facility. This hotel also features complimentary wireless Internet access, a concierge desk, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. Parking (subject to charges) is available onsite.

from £65

To see the current rates
Check for available rooms

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Reviews
3.5 out of 5.0
Score from 230 reviews
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Great facilities, excellent management!
The room was clean and very nice! The bed was big and comfy and the the views from the balcony were excellent. The hotel staff was very helpful and f...
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5 out of 5.0
Great facilities, excellent management!
The room was clean and very nice! The bed was big and comfy and the the views from the balcony were excellent. The hotel staff was very helpful and friendly. I did not try the restaurant or the fitness center, but they looked nice as well. There was a beautiful, large swimming pool and hot tub which I enjoyed also. The only downfall was that I was staying the night to rest for an exam for a work related certification the next morning and some kid pulled the fire alarm at 3 o' clock in the morning. Needless to say, a 30 minute long blaring alarm ruined my good night's rest and I could not get back to sleep after the incident was taken care of. I spoke with management later that morning and they were definitely the stars of my stay. Eve Hunt, the Director of Sales and Marketing was friendly and understanding and went out of her way to make up for an unfortunate event that she had the power to correct even though it was not her fault that someone had pulled the alarm. She gave me another night free of charge and my fiance and I were very appreciative of her great customer service. The next night was very restful (no alarms pulled) and in the morning we were stunned to find that even our parking fees had been taken care of. Thank you Eve! I will definitely be staying at the Crown Plaza again and have already recommended it to all of my friends and work colleagues. Traveler's Tip: (Some parents need to watch their children more closely instead of letting them wander around a hotel in downtown Orlando at 3AM)
5 out of 5.0
5 STAR management - these folks bend over backwards. #Eve
Fire Alarm went off at 2:30am. This was a HUGE disturbance. HOWEVER, managment has been VERY accomodating and has rewarded the incomvenience with exaclty what I wanted. Building is a little old but, this staff is bending over backwards. Love the view from the room and the decor. Bed very soft. I would stay here again :)
5 out of 5.0
Amazing staff, great decor, covenient and priced right!
From check-in on, the staff was so helpful and engaged. They helped us with everything we needed. Our plans had changed due to pending storm. I was still packed to go running along the beach. Eve guided me as to where to go and she even stepped outside to point the way and double check there were sidewalks. Great staff!! Of course the decor was updated, rooms comfortable and clean...but the staff is what brought it to 5 stars. From valet, to Melinda at bar and Eve at front desk. Thank you!
5 out of 5.0
Great for a relaxing time!
I really liked this "downtown" hotel. I stayed with my fiancee on Memorial day weekend, room 319. You will love the rooms, they are like one room apartments. The bathroom is AWESOME. They have a shutter bus that gives you service on a 3 miles radius, including the amazing downtown. Customer service was great. Very pleaseant place to stay. I will recomend it to anyone, even families.
3 out of 5.0
Not everything that glitters is gold . . .
Spent three days here, drove my own car. VALET Parking in SECURE area is $18 PER NIGHT. The valet staff were friendly, courteous and professional. Tipping them was warranted.Parking in non-secure area is $15 per night. You DON'T have to pay, you can park out on the street "at your own risk" (see crime link below) with limited or no street parking (see Google map). There is an "empty lot" to the east which was suggested. Would you risk parking your vehicle in an unsecured, somewhat crime ridden area? Express Check In? that's a laugh. Maybe it was just the staff on check-in day. The staff on the other two days were more accommodating. Supposedly the hotel was recently renovated but it's just window dressing, plain and simple. I talked to people who stayed here years earlier and they said the ambiance was much better and the balcony was not for show.btw - the granite counter tops in the bathroom are nice but the table is not level, so don't put anything on the counter that might roll off or that you want to keep dry. If counter puddles and wet floors are your thing, your in. The bathroom lacks bath towel bars/racks. I don't think bars to hang towels and a spirit level for the counter, another chair/bench for sitting in the room is too much to ask. Oh yea, one more thing - the ice machine and vending machine's are located on the second floor AND only on the second floor of a 13 floor hotel.The CROWNEing Touch to my stay here was the fire alarm that was set off by work being done in the conference room. We (several guests) had to use the stairs from the top floor. It would have been nice if half way down someone had announced over the PA system "go back to your room and YES, you can use the elevator." Someone mentioned the cause of the alarm was not fire but hot water . . . no doubt in my mind, the hot water here will scald you, use caution. The message from the manager in the room guest book states if you are not happy with your accommodations to contact management for resolution. REALLY? Having spoken to other guest, it appears my situation was not isolated, it was "status quo." If all this sound good to you perhaps you should consider the hotels condominium, cheaper by the month/year. Just know that there are better places to stay for less money, you don't have to pay for parking and the crime rate isn't as high as it is in this neighborhood. Crime source - Orange County Sheriff's office - Link http://www.ocso.com/CrimeInformation/tabid/122/Default.aspx
Facilities | Show all facilities Close
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  • Accessible path of travel
  • Accessible bathroom
  • Banquet Facilities
  • Wedding services
  • In-room accessibility
  • Designated smoking areas
  • Handicapped parking
  • Roll-in shower
  • Audio-visual equipment
  • Doorman/doorwoman
  • Free Wi-Fi
  • ATM/Banking
  • Coffee shop or café
  • Express check-in
  • Event catering
  • Medical assistance available
  • Air-Conditioned public areas
  • Bar/lounge
  • Restaurant(s) in hotel
  • Self parking (surcharge)
  • 24-hour front desk
  • Valet parking
  • One meeting/conference room
  • Security guard
  • Valet parking (surcharge)
  • Business Center
  • Number of floors: 13
  • Smoke-free property
  • Tour assistance
  • Multilingual staff
  • Parking (surcharge)
  • Ballroom(s)
  • Self Parking
  • Concierge desk
  • Porter/bellhop
  • Free wired high-speed Internet
  • Elevator/lift
  • Area shuttle (complimentary)
  • Swimming pool - outdoor
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Accessibility equipment for the deaf
  • Parking limited (surcharge)
  • Braille or raised signage
  • Room service (limited hours)
  • Fitness facilities
  • Spa tub
  • Number of rooms: 216

Property Location
You'll be centrally located in Orlando with a stay at Crowne Plaza Orlando - Downtown, minutes from Bob Carr Performing Arts Centre and St. James Cathedral.
This hotel is within close proximity of Cathedral Church of St. Luke and Lake Eola Park.

Rooms
Make yourself at home in one of the 216 air-conditioned rooms featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness facility. This hotel also features complimentary wireless Internet access, a concierge desk, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. Parking (subject to charges) is available onsite.

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304 West Colonial Drive, ORLANDO, FL

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Information available upon room search
To see the current rates
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Information available upon room search
To see the current rates
Check for available rooms
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Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
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To see the current rates
Check for available rooms
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Crowne Plaza ORLANDO - DOWNTOWN
304 West Colonial Drive, Orlando, Florida, 32801
United States | Show map

Property Location
You'll be centrally located in Orlando with a stay at Crowne Plaza Orlando - Downtown, minutes from Bob Carr Performing Arts Centre and St. James Cathedral.
This hotel is within close proximity of Cathedral Church of St. Luke and Lake Eola Park.

Rooms
Make yourself at home in one of the 216 air-conditioned rooms featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness facility. This hotel also features complimentary wireless Internet access, a concierge desk, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. Parking (subject to charges) is available onsite.

from £65

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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