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Four Points Suites by Sheraton- St. Catharines Niagara
3530 Schmon Parkway, Thorold, Ontario, L2V 4Y6
Canada | Show map

Location.
Four Points by Sheraton St. Catharines Niagara Suites is a business-friendly Thorold hotel in the business district and close to Brock University, The Pen Centre, and Short Hills Provincial Park. Other area points of interest include St. Catharine's Museum and Rockway Conservation Area.

Hotel Features.
Four Points by Sheraton St. Catharines Niagara Suites features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, a sauna, and a fitness facility. This 3-star property has a business center and offers small meeting rooms, audiovisual equipment, and business services. Complimentary wireless Internet access is available in public areas. This Thorold property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services, concierge services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Guestrooms.
124 air-conditioned guestrooms at Four Points by Sheraton St. Catharines Niagara Suites feature coffee/tea makers and complimentary bottled water. Beds come with premium bedding. All rooms include separate sitting areas along with desks and sofa beds. Kitchenettes include microwaves and refrigerators. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have satellite channels, TV Internet access (surcharge), and pay movies. Rooms also include blackout drapes/curtains, electronic check-out, irons/ironing boards, and clock radios. Guests may request a turndown service and wake-up calls. Housekeeping is available daily.



Notifications and Fees:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per day
  • Late check-out fee: CAD 75
  • Breakfast fee: between CAD 6 and CAD 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

from £95

To see the current rates
Check for available rooms

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Reviews
4 out of 5.0
Score from 156 reviews
What is TripAdvisor?
Great Customer Servive
We stayed there when we picked our daughter up from university. The hotel was very conveniently located. I booked two rooms and they automatically u...
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4 out of 5.0
Great Customer Servive
We stayed there when we picked our daughter up from university. The hotel was very conveniently located. I booked two rooms and they automatically upgraded one. Our room had a very loud humming sound which can from a generator next to it. It was so loud that we were unable to sleep, so when we called the front desk not only did they relocate us they assisted us with our luggage and gave us the Presidential Suite. We were still inconvenienced however they made there best efforts to make us comfortable. We will definitely be staying there again on our many trips to St. Catherines.
4 out of 5.0
Good rooms, quiet area
I came to stay at this hotel for a conference. The Meeting rooms were well prepared and the staff very helpful. The pool is not too large, but the gym and hot tub were a great bonus. The area is not too busy--outside the busy Niagara Falls scene.
1 out of 5.0
TERRIBLE CUSTOMER SERVICE TO MODIFY RESERVATIONS
I initially had booked 3 nights, however my plans changed and i no longer required 3 nights and had to reduce my reservation to one night only. After calling the 1-800 # who could not make changes to my reservations, they asked that I had to call the hotel directly, who put me thru to reservations again. Reservations could not change my nights due to a policy this hotel had put in place with a 2 night mininum stay. When making the reservations, i had asked if i can modify or cancel and they said no problem. They asked that i call the hotel again and i did who asked me now to speak to a manager. The manager was out so i had to leave a message, then i decided to make my modification online, however the online tool didn't allow me make changes and said the hotel was sold out - asking me to change my dates. SO FRUSTRATING!!.I decided to call the 1-800 # again, and asked to speak to a manager - I was put thru to a supervisor Jamusz ext. 5311, who asked me "why i was reducing my nights?", "why did i book 3 nights instead of one night" if that's what i really wanted......by now i am livid. I can not believe that a Starwoords hotel would ask these personal questions to a member. Obviously if i am reducing my nights its because my plans changed and i no longer need 3 nights. Unbelievable.....why do i need to explain my personal life??? I asked to speak to manager again, who did call back and apologize on behalf of the idiot. This is a review on customer service not the property itself. I'm sure the property is very nice and meets all the aspects of a Starwoods hotel. I am very disappointed with the amount of time i have spent wanting to do a simple task to reduce my stay from 3 nights to one night. I will not recommend this hotel to no one, the hassle and time consuming to make changes is not worth my effort. we are in 2013 and i would think exceptions and consideration would be made.
5 out of 5.0
Great Place to Stay
We recently spent the night at the Four Points. We arrived at 2 a.m after a flying into Buffalo New York to find our luggage had been lost. We were exhausted and upset. We were met by a great receptionist who provded us with complementary over night kits. The suite we were given was extremely spacious and the beds were extremely comfortable. In the morning the helpful front desk staff provided free coffee and voucher for a discount to a pancake breakfast
4 out of 5.0
One of my better stays
I travel around the globe on business and stay at many fine hotels. In my opinion this hotel is one of the best values dollar for dollar that I have found. The rooms a extremely clean not to mention spacious! The staff are friendly and the location is not to bad to get to where you want to go. I highly recommend this hotel for anyone looking for a good place to stay while in the Niagara area.
Facilities | Show all facilities Close
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  • Accessible path of travel
  • Parking (free)
  • Business center
  • Wedding services
  • In-room accessibility
  • Handicapped parking
  • ATM/banking
  • Audio-visual equipment
  • Free guest parking only during stay
  • Express check- in
  • Conference room(s)
  • Event catering
  • Complimentary newspapers in lobby
  • Express check-out
  • Air-conditioned public areas
  • Number of buildings/towers - 1
  • Bar/lounge
  • Number of floors: 4
  • Concierge services
  • Breakfast available (surcharge)
  • Number of rooms: 124
  • Sauna
  • Number of rooms: 129
  • Restaurant(s) in hotel
  • Gift shops or newsstand
  • 24-hour front desk
  • Massage - treatment room(s)
  • Smoke-free property
  • Spa Tub
  • Safe-deposit box - front desk
  • Tour assistance
  • Multilingual staff
  • Ballroom(s)
  • Banquet facilities
  • Exhibit space
  • Patio
  • Wireless (high-speed) Internet access - complimentary
  • Elevator/lift
  • Business services
  • Dry cleaning/laundry service
  • Pets accepted
  • Swimming pool - indoor
  • Room service (limited hours)
  • Arcade/game room
  • Fitness facilities
  • Laundry facilities
  • Meeting rooms (small groups)

Location.
Four Points by Sheraton St. Catharines Niagara Suites is a business-friendly Thorold hotel in the business district and close to Brock University, The Pen Centre, and Short Hills Provincial Park. Other area points of interest include St. Catharine's Museum and Rockway Conservation Area.

Hotel Features.
Four Points by Sheraton St. Catharines Niagara Suites features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, a sauna, and a fitness facility. This 3-star property has a business center and offers small meeting rooms, audiovisual equipment, and business services. Complimentary wireless Internet access is available in public areas. This Thorold property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services, concierge services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Guestrooms.
124 air-conditioned guestrooms at Four Points by Sheraton St. Catharines Niagara Suites feature coffee/tea makers and complimentary bottled water. Beds come with premium bedding. All rooms include separate sitting areas along with desks and sofa beds. Kitchenettes include microwaves and refrigerators. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have satellite channels, TV Internet access (surcharge), and pay movies. Rooms also include blackout drapes/curtains, electronic check-out, irons/ironing boards, and clock radios. Guests may request a turndown service and wake-up calls. Housekeeping is available daily.



Notifications and Fees:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per day
  • Late check-out fee: CAD 75
  • Breakfast fee: between CAD 6 and CAD 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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3530 Schmon Parkway, THOROLD, ON

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Notification and Fees

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per day
  • Late check-out fee: CAD 75
  • Breakfast fee: between CAD 6 and CAD 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Four Points Suites by Sheraton- St. Catharines Niagara
3530 Schmon Parkway, Thorold, Ontario, L2V 4Y6
Canada | Show map

Location.
Four Points by Sheraton St. Catharines Niagara Suites is a business-friendly Thorold hotel in the business district and close to Brock University, The Pen Centre, and Short Hills Provincial Park. Other area points of interest include St. Catharine's Museum and Rockway Conservation Area.

Hotel Features.
Four Points by Sheraton St. Catharines Niagara Suites features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, a sauna, and a fitness facility. This 3-star property has a business center and offers small meeting rooms, audiovisual equipment, and business services. Complimentary wireless Internet access is available in public areas. This Thorold property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services, concierge services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Guestrooms.
124 air-conditioned guestrooms at Four Points by Sheraton St. Catharines Niagara Suites feature coffee/tea makers and complimentary bottled water. Beds come with premium bedding. All rooms include separate sitting areas along with desks and sofa beds. Kitchenettes include microwaves and refrigerators. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have satellite channels, TV Internet access (surcharge), and pay movies. Rooms also include blackout drapes/curtains, electronic check-out, irons/ironing boards, and clock radios. Guests may request a turndown service and wake-up calls. Housekeeping is available daily.



Notifications and Fees:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per day
  • Late check-out fee: CAD 75
  • Breakfast fee: between CAD 6 and CAD 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

from £95

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
Backed by our Low Price Guarantee.
1. ’Rates From’ Prices represent Hotwire Hot Rate deals found in the last 24 hours for a specific date range. Prices may no longer be available and will vary based on your desired travel dates. Prices are dynamic and there is no guarantee that prices displayed will be available until they are booked. 2. Savings based on lowest published rate we've found on leading retail travel sites in the last 24-48 hours for the same neighborhood, star rating, and stay dates. Availability is limited and rates are subject to change. Prices are dynamic and vary based on date of booking, length of stay and hotel class. There is no guarantee that these prices will be in effect at the time of your search. Prices do not include taxes and fees. Hotwire is different from retail travel sites. With Hotwire you enter the date and location. Hotel revealed only after booking.
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