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The room was clean, and I like the little refrigerator that was included. It sure would be nice if they offered king sized beds as well as the queens. This is the cleanest, nicest casino/hotel in Mesquite. The dealers at the tables are very professional, and the non-table games are new and clean. We always have fun there. The pool is absolutely amazing, and well worth the few extra $$ to stay there just because of it.

Resort has a lot of amenities on site - spa (must make a reservation), pool, excellent valet service, several restaurants, bars, casino. The room was comfortable and clean. It included a TV, refrigerator (didn't seem to be working), hair dryer, ironing board and iron. The shower had plenty of hot water. Would like to see central air rather than room AC units as they wake you up as they cycle throughout the night. The restaurant was good and quick. Katherine's food was excellent (but you do need a reservation). There was cigarette smoke throughout the casino - pretty intense at times.

Stayed here for 2 months while working on a different state. It was quite nice though.Really enjoyed it specially the CASINO. It was a nice experience, felt like I'm home away from home. The services was quite good. Will surely go their for a holiday to enjoy with friends and families.

40 mins in line sunday for check in on mothers day , they had only 2 clerks, no apologies for the wait, older casino, needs upgrading , they charge probably just as much as a best western on the las vegas strip, rooms are from 80s, best part of the place is tasty american food from cafe, the pool and slide and waterfalls was relaxing, its self serve outside with drinks, u hv to order and get your own food inside if u get hingry by the poolside, not as crowded as vegas, family friendly, just dnt expect too much for room accomodations:)

We arrived on a ¿¿¿busy¿¿¿ holiday weekend. We were the only clients at the desk when we arrived; they had no record of our reservation. We booked through American Express Travel, so we didn¿¿¿t have a confirmation number ¿¿¿ only a trip ID. They made no effort to try to understand this and looked at us like we were trying to pull something ¿¿¿ almost accusatory. The front desk supervisor called ¿¿¿downstairs¿¿¿ ¿¿¿ I¿¿¿m assuming their office, and then said, ¿¿¿Nope. No reservation. And we don¿¿¿t work with American Express Travel.¿¿¿ So, I called American Express, handed the phone to the front desk supervisor, and they gave her a confirmation number. Turns out that Casablanca didn¿¿¿t even reserve the room even though they had received payment ¿¿¿ so we were put in a handicapped room. But, the worst part is that while they figured out where to book us, which took about ¿¿ an hour, we just stood there like homeless people with all our baggage¿¿¿ it was pretty humiliating. There was no offer to take our luggage while they figured out their problem, no offer of hospitality at all. At this point, my husband was so upset that he had no intention of partaking of anything else regarding this casino. So, I went down to the pool and the spa. The person at the spa, Tanna, heard about my problem and I explained that I wanted to book a facial, but at this point my husband wanted to just leave in the morning. She took down the details of our experience (which I was thankful that someone listened.) Because of her attentiveness, I went ahead and booked the facial. So far, nothing has come of my issue, but I tried to make the best of it. However, at this point, it looks like they charged our card a second time (which we only put down for amenities) and so now we have to straighten that out as well. We will probably never come back ¿¿¿ we¿¿¿ll just go to Vegas next time.Pros: The spa is beautiful, and access to the mineral pools, steam room, and relaxation room are included. The staff at the spa was wonderful. Katherine¿¿¿s has a great menu and the staff was very attentive there. The housekeeping staff is friendly and the rooms are clean ¿¿¿ not well furnished, but clean. The pool is nice if you get there early enough ¿¿¿ otherwise it¿¿¿s too crowded on holiday weekends.Cons: The safe in our room was broken ¿¿¿ we had to wedge it with a piece of cardboard so we wouldn¿¿¿t walk into it at night and injure ourselves. The in-room movies didn¿¿¿t work- they would show previews on some channels, but when you pressed the ¿¿¿menu¿¿¿ button, the TV went blank ¿¿¿ OH, and the TV looked like it came from my Grandma¿¿¿s house ¿¿¿ a 25¿¿¿ tube TV. Since the menu system was broken, we also had to check out downstairs ¿¿¿ where we were again met with the same staff that was cold and didn¿¿¿t care. They didn¿¿¿t even ask how our stay was ¿¿¿ they just printed me a receipt and handed it to me ¿¿¿ one step away from putting a foot on my butt on the way out of the door. Last, don¿¿¿t bother with the in-house standup comic ¿¿¿ we¿¿¿ve been twice now, and both times they were terrible ¿¿¿ the last one was quite offensive in his choice of topics ¿¿¿ pretty much every stereotypical joke that could be made, he made, and it was material we¿¿¿ve heard from other comics.But next time, we¿¿¿ll just keep driving to Vegas ¿¿¿ it¿¿¿s not worth the money to be treated so horribly.