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This hotel was fantastic, Staff were really friendly, Rooms & the hotel were spotlessly clean. The food was lovely, & the location was ideal for both the old town & the lively bars of the new town. 7 girls on a birthday weekend (with claire shepherd who has also reviewed this hotel) we would definatly go back!!!! Do not hesitate to go to this lovely hotel!!

Just returned from a second stay at this great hotel and can reportthat it just seems to get better. Where does one start with the praise.The one most outstanding feature of the Princesa is the staff, all arefriendly and more than willing to help in anyway they can. It is hardto single out one area to give more praise to as all the staff from reception,restaurant, bar and chambermaids treated us fantastically. All problemsor requests were dealt with very quickly, extra pillow was in our room within 30 minuets, have been in other hotels were this has taken a few days.Rooms still of great quality especially the beds best nights sleep I have had inmany a hotel, cleaned daily to a high standard. Must not forget the high quality of the television, have to admit at first I had a problem getting the UKchannels, but one quick call to reception had this sorted almost immediately.Food was still of the high quality that we had last time and enough choice to suit anyone's palates once again all praise to the catering staff not only forthe great food but they were also very friendly. We were warned before going of new lifts being installed but did not noticeany disruption at all, and did not have long waits for the lifts as often happensin high rise hotels.Well in conclusion a great vote of praise to all the management and staff at thePrincesa for continuing high quality of service MANY THANKS

Great hotel very friendly staff, hotel was clean , food was nice can't complain really .7 girls on a birthday weekend hotel was in good location , we are planning our next trip back ...pool was nice plenty of sunbeds ...waiters are very helpful .......reception staff good

just spent a week there and can say this is a great hotel.The staff everywhere were so nice and helpful. We were dropped off at the main road and had to take our cases up a slight hill, a bit too steep if you were elderly. We asked for a high floor and were given a corner room which they said was a bit bigger. Nice room, two big beds, and nice balcony. Didn't notice work being done on the lifts. The food was always hot ( unusual in most hotels) and plenty of choice. the resturant staff were very friendly and helpful and tables were always cleared right away so no waiting. didn't use the pool but looked good, (weather not that good until last two days). This hotel is is a great location, 5 minutes walk to the old town and 10 - 15 minutes to the main strip with the bars and resturants. Entertainment was spanish, as the majority of guests are spanish. Didn't stay in hotel much for that but when we did we enjoyed watching the spanish and their dancing. Would recommend this and would go again.

We are regular visitors to benidorm .. First stay at this hotel and it won t be the last:) wot a brilliant place to be ... Location perfect for new and old town .. Beach walking distance .. Food quite good for benidorm even veggie hubby found something suitable .. Rooms are clean comfortable .. Pool .. Sunbathing areas spotless .. Staff great . Yes there is work going on at the moment installing new lifts .. But improvements are for guests benefits and the noise was minimal. Ignore the odd bad review on here .. This is a top hotel and we will be returning soon.