Söker...

Stayed there 1 night.We were a group traveling to Lublin for a visit in the near-by Maidanek concentration camp. Traveling with a group, we were told it's the best hotel one could find in Lublin. Since my stay there was short I can't tell much about it's location.However, the rooms are comfortable (although small), and the breakfast vas rich.

I spent a night in this hotel in March 2013. The rooms are clean, but the carpet is clearly old and would need a "refresh" (and the rest of the room would need a refresh as well)Old CRT TV in the room, but it works pretty well (with some british and italian channels).The staff seems kind, but the caf¿¿ in the hall was already closed when I arrived to the hotel (midnight) after a very long trip...Overall, this hotel can improve a lot, but for a short stay is fine.

10 minutes by taxi from the train station and 20 minutes walking from the historical city center. We could really appreciate the advantages of the location, as it was the "Night of culture" in Lublin and it was pretty loud in the center of the city with huge crowds and concerts pretty close to the hotel's location. But we could hear nothing in our room. Really good breakfast, clean rooms and friendly staff. Surprisingly, it took us a while to figure out that the wardrobe is behind the mirror. 4 points because the air conditioning was a bit loud.

A number of issues here. First, the room itself. It smelled of old furniture and moisture. Nothing serious, yet it gave the room this characteristic ambiance of old, downbeat hotels nearing the end of their useful lives. The bed was surprisingly low - felt almost like lying on the floor - and not very comfortable. But before going to bed I wanted to take a shower and this turned out to be a veritable quest with water's temperature varying wildly. Despite being alert and careful I was treated to at least one splash of boiling water on my scalp, so hot I screamed from pain. Of course, next was an ice-cold splash. Terrible. And my floor (5th) was labeled as "superior" in the lift, I don't want to know how the rooms on "regular" floors look like.Next comes the service: only one of the numerous receptionists I encountered there smiled, everyone had this characteristic smirk on their face as if they were slightly annoyed every time I had a request or asked a question. On top of that the staff apparently doesn't talk or pass any information from one another. We rented a conference room there for a training I was leading - our office did send an image how the tables should be arranged in the room etc. We were assured everything will be prepared, then of course it wasn't and I had to re-arrange the room in the morning with the single waiter there to help me.But the final touch was when I went to lunch with my students to hotel restaurant. Two of us found hair in our food (it was later also found in fruit salads served as refreshments in the conference room plus next day again in the lunch, so it is a normal occurrence there), but then one found a live bug trying to run away from his plate. We even captured the poor creature on film, now available on YouTube. The waiter whom we summoned just quietly took the dish away and later offered to bring a fresh one, but the person who did get the buggy portion just didn't feel like eating anything more. Needless to say no apology etc. was offered.So the summary is:- rooms in dire need of a complete renovation (plumbing, furniture etc. should be replaced), - incompetent, rude reception staff (should be replaced),- cook loosing hair and with poor eyesight (should be fired).Never again - until I see from reviews here that the problems listed above were fixed.

We stay at the Unia from time to time when my wife visits her parents in Lublin. We always enjoy our stay, particularly the excellent breakfasts. Improvements I would like to see would be a larger gym, perhaps with some free weights and sometimes the rooms can be a bit stuffy in the evening (a little too warm at times).