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I really liked our stay here. We got the business package and the room was lovely. The view from the room was amazing. Within walking distance to the city and across from John Lewis. The staff were all very friendly and the rooms lovely and clean.The Radisson breakfast buffet certainly does not disappoint and I really recommend it. The selection was very, very extensive and they even catered for vegitarians. The business deal was great value for money and I enjoyed the bug room, free movies and little luxuries. It really made me what to use Radisson a lot more. Ignore the noisey room issues...I thought it was very quiet.If you are going to need parking I would suggest the John Lewis store as the Radisson one seemed to be always occupied.

Radisson Blu have established a great brand (in my opinion) and the rooms in Cardiff do not let it down. The gym though borders on the pathetic, 4 bits of CV kit, and guess what both mornings they were all occupied! Parking is very convenient but pricey at ¿¿15.

We stayed at the Radisson Blu, Cardiff as a couple recently. Upon arrival we joined a long queue in reception. We were quickly notified there were some issues with the IT system, it may take a while to check in, and were offered free drinks while we wait in the queue or sat in reception. The staff were calm, while the system error meant they had a big job on their hands getting everyone into rooms that had been cleaned and were unoccupied (there are 21 floors). Noticeably they were calm with each other, and seemed to work together. We bumped into a particular member of staff a few times that afternoon in the lift and he was communicative and helpful to us and others. Meanwhile at the gallery bar, Leonie (I think that is her name) was lovely, engaging and made you feel very welcome. She made hanging out at the bar, a nice experience. Good quality cocktails too.Can't fault the hotel. I've stayed in many, and tend not to sleep on the first night on account of adjusting to a new bed. Not this time, I knew as soon as I lay down, I was going to fall right to sleep. The bed was extremely comfortable. The room (a standard double) was of a high standard. The bar food which we grabbed before heading to a theatre show, was great.If you're looking for effortless quality. This is it. The Radisson Blu is a 5 minute (if that) walk from Cardiff Central station and centrally located. We were lucky with the weather, which made walking about central Cardiff a joy. We met friends at Riverside farmers market on the Sunday morning - for a catch up over beautiful french pastries and outstanding coffee from Will Corby aka 'The Caffeine Kid'.We've already booked again for Christmas. Superb hotel, great staff, great city. Thanks for a wonderful weekend.

The staff at this hotel are very friendly. Everyone we encountered during our stay, from the front desk staff to the bar staff to housekeeping were very welcoming and pleasant. We thought that the decor in the public rooms was very modern, yet the chairs and sofas in the bar and lobby were very comfortable as well as being contemporary.We were impressed by the location as the hotel is opposite the big John Lewis store and only a few minutes walk from the main railway station and the rest of the city centre. John Lewis and only a short. We also saw a bus stop opposite the hotel which will take you to Cardiff Bay via the Castle (get a ticket to ride all day for only ¿¿3.40!).We were a bit disconcerted when we first used one of the two lifts, when it declared itself overloaded before anyone had got in, and seemed to think that every floor was the first floor! However, I'm sure that this issue will be resolved very soon! The lifts are fast, but as there are only two, there is inevitably an occasional wait.We thought we had found an excellent deal on the hotel's own website, a very reasonably priced Business Class room including breakfast, in room movies and robes/slippers. Upon checking in we discovered that the rate was even lower than we had thought at only ¿¿50.15 a night - unbelievable value! Our room was up on the 17th floor and commanded a magnificent view of the city skyline. The sun setting behind the Millennium Stadium was a sight well worth seeing!The room faclities were excellent, including one of the biggest bathrooms we have ever seen in the UK. Free wifi is also included for all guests, whatever category of room you are in, and there was a laptop sized safe for valuables. We found the bed to be ultra comfortable and we both thought the pillows were divine. We had a very good sleep every night here.I was expecting the wifi to be rather slow, but I did not experience any problems and I thought it was just as fast as my home connection. I did not notice a great deal of difference anyway.An extra nice touch was to find, inside our letter of welcome (itself a nice touch), two vouchers for free drinks in the hotel bar. We enjoyed a very pleasant and relaxing time in the bar, which we found to be very quiet and comfortable. As everywhere else in the hotel, bar service was attentive but not intrusively so.Of course, everything was not perfect, there is always one thing or another that could be a little better. In the case of the Radisson Blu, we thought that the size of the room deserved a slightly bigger TV screen. Also, we found that it was easy to flood the floor in the bathroom when using the shower, due to the design of the stall and the bath. These are small points though and did not detract from our overall enjoyment of the room and the hotel.I must make a special mention about breakfast. The breakfast staff were awesome, especially the gentleman at the desk! He was very friendly and we had a lovely chat on both the first and third mornings of our stay. His explanation of what was available and where it was found was very comprehensive. We loved the variety of foods on offer, there seemed to be everything from cranberry juice to fried potatoes, with cold selections plentiful and some of the nicest dark bread we have ever had in a hotel anywhere.On the downside, the layout of the dining room does not lend itself to crowds, and the toasters are too slow and too few in number to cope with more than a few people at a time. The hotel needs to address this, although I am not sure how things could be improved without a major redesign of the restaurant!Overall, we were very happy with our stay here and will not hesitate to return in the future. In fact we are already planning our next visit to this excellent establishment.

We stayed at this Hotel over the May Bank Holiday weekend and that will be the last time. When we got there, the hotel car park was full, so we were directed to John Lewis opposite. This was an ¿¿18 per 24 hour car park so very expensive. I was too busy trying to queue into the place to realise that there was no access to your vehicle between 12am and 6am which the hotel didn't tell me before they sent us there. This wasn't great when you have left belongings in the car, or need to leave earlier. When we got into the hotel, we queued outside the front door to check in and the process took well over 30min just to check in. At this point you know you have made a mistake when there are staff chatting in reception yet still only 2 people manning the desk. No manager in site to help. When we checked in, the staff didn't really care, no apology just continued to go at a snail pace.I went into town twice and still the queues remained. Checked in and proceeded to the lift. Baring in mind there were only TWO of us in the lift, you start to panic when it warns you its OVERLOADED! if you don't like lifts, simple, don't stay here! To consolidate that, the lift had short term memory loss and couldn't tell you the floor you were on, just 1st floor - you were at ground. TRAIN NOISE. within seconds of being on the 7th floor and entering the room, you are met with the UNMISTAKABLE grind and screech of the train line which the hotel backs onto. I left the room at 7pm and didn't return until late, so not sure what time they finished, however, as a light sleeper, sleep was the last thing I did past 7:30am when usual serviced resumed!The shower was a nightmare, it kept twisting and aiming anywhere but centrally so that really was annoying. I had forgotten shower gel (my fault) but the tiny samples they give you only last one shower for one person, where as, even the Travelodge down the road have it on the wall! ¿¿105 pounds a night people, shower gel isn't much to ask for!The hotel is very noisy, the lifts are very dodgy! the car park is too busy and alternatives are very expensive and not 24h accessible! The staff are very SLOW, un polite and don't really care. When I checked out, I had to prompt her to ask about my stay because she barely spoke. I asked for a manager to call me back and I am still waiting. Although the rooms are not as nice, I wish I had continued to stay at the Travelodge round the corner, which for a lot cheaper, provides a much better service!