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We loved our stay here, Avignon is small and interesting. we loved our hotel so much we decided to stay another day. The hotel was great, nice corner room with wonderful and bathroom on 2nd floor. Service and front desk were top notch. Shower was large and spacious.great linens and bed. Avignon is a walking city and this place is located right within the walls of of the old city and where you want to be.

The staff were all very welcoming, polite and helpful. The hotel is located very close to the entry within the walled city and a pleasant walk to the center of town. Although our room didn't look quite as fresh and new as the photo's on the website, it was spacious and comfortable and came with a refrigerator and great bathrooms. We found that this hotel, as many in Europe do not turn over their heat system to AC in April. The rooms were very hot and opening the windows on a streetside room left us with sleepless nights from the noise. The hotel moved us to an interior courtyard room the next night; however a barking dog in the Penthouse made it impossible to catch up with an afternoon nap. The hotel seems to attract American's and the staff speaks English. The internet was free and they offer computers for free use.

If you follow my reviews you know that when I return to 'le midi' of France every several months, I stay at the incredible 5 star hotel situated in a historic building, Hotel d'Europe. While it is true that I know everyone after so many years and I have become very fond of one of the directors of the hotel, Fernando, any person who walks into the stunning courtyard and then enters the door to be welcomed by this incredible staff will have the same sense of being taken care of with service- not to be matched and true sincerity. I always say that Fernando was the best thing that ever happened to this hotel and he has grown the hotels list of 'clients fideles' by his wonderful presence alone and his uncanny ability to know what you need before you do and to solve ANY problem with putting you at ease. It is a talent that makes the true 'Hotelier' a success. The rest of the staff emulate Fernando and thus every detail of your stay is Tops. The rooms are constantly being upgraded with true luxe antique furniture and modern amenities that continue to astound me each time I return. The housecleaning staff are probably the best in the South of France and I have always found each room that I have experienced to be beyond crisp, clean and glistening. As this is a historic hotel that has managed to excel at adding 21C amenities, it is perfect for the person who wants to get a sense of Avignon from another time but with al the comforts one expects from a 5* hotel. Again..I love to have the breakfast in my room because it is so pleasant to open the grand shutters and relax in these lovely rooms with an exceptional breakfast that is much more reasonable than other hotels of this caliber. The 'Salad de Fruit' at 5 euros would cost more to buy these amazing, fresh and exotic fruits at the market! It is a 'must' with the delicious pain de baguettes with confiture and other wonderful additions like the 'jus d'orange' ..freshly made. It was warm for April and to take dinner in the stunning cloistered courtyard is the epitome of being 'away from it all'. After one glass of the amazing Rose (or the Champagne by the glass at a decent price)....you sense yourself ready to relax and enjoy a superlative meal either from the michelin star restaurant or something less formal from the bar menu. I suggest you walk around the hotel and regard the antiques and objets d'art found on each floor. There is a library that is very cozy and two areas for use of the computer. The hotel also comes with free Wifi. At night, on can sink into the luxurious linens of the comfy bed as you regard your flat screen TV and perhaps sip on one of the choices of the special teas made for the hotel that can be ordered up at anytime. The herbal infusions are soothing and a delight at night. The location is perfect for walking to all sites and although it is a longtime since I have wanted to explore Avignon, I still appreciate the lovely location and the proximity of some of the best restaurants in town (including the Michelin star restaurant in the Hotel) La Mirande et Le Cloitre St Louis are very nice but they lack the air of bonheur that only one can find at the 'Piece de resistance' of hotels in Avignon and for that fact, the majority of Provence if you want to be 'in town' Go !

We did not stay at this hotel, but while walking around town we saw the beautiful, inviting courtyard and stopped for a break The charming waitress told us the history of the hotel and we took a short tour of the stately interior We had great service and satisfying ice tea and a slice of tasty apple pie in the courtyard, complete with cloth napkins The ice tea was 6 euros and the pie was 7 euros--not cheap but the experience was worth every penny (or in this case worth every Euro cent) This hotel deserves its 5 star rating

We have travelled Europe and this hotel is one of the best for the price...I don't mean that this is a budget hotel, it is truly a 1st class establishment. The bar is fantastic and the team working the bar are friendly and remember you...my drink was ready when I walked into the bar!The rooms are clean, fresh and very comfortable.Fernando at the front desk will give you recommendations for fantastic place to eat and will set up places based on your recommendation.We will be back!