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Received notice that the resort was closed a week before we were to go. Plane fair was booked, exchange made, insurance paid for using the timeshare in case something went wrong, but where did it get us. We were left out in the cold, no place to go because of the size of the island, and a non-refundable air fair which we had to fight for to get some of it back. Needless to say, we are not impressed. I can't say that I would go to St Maarten again after this, bad experience to say the least. I don't blame the workers at all, just management.

I received the following on 2-25-2011 - Thank goodness I paid with a credit card so that I will be able to recover my money. Nice that they notified me 5 days after the resort closing. Better than the other poor travelers finding out a day before their trip though! No one ever called me either as stated below. Just received the email.I am contacting you with urgent information concerning your St. Maarten reservation. The resort will be close as of February 20, 2011 and I would like to discuss your options and answer your questions. I left a phone message today on the phone number I have on record. Please contact me at your earliest convenience by return the email or by phone at 1-800-791-4416 ext. 64037 I look forward to speaking with you. Warm RegardsPlease reply this mail to confirm you received it Hector Cardona O. Caribbean Vacation Specialist!! St. Maarten, Curacao and Aruba Toll free USA & Canad¿¿ 1-800-791-4471 ext. 64037 Direct 01152-998-8810100 ext. 64037Fax:01152-998-848-8207 or 954-736-5897hcardona@royalresorts.comwww.royalresortscaribbean.com

The resort formerly known as Peican Resort Club and Pelican Marina residences was sold as of January 26, 2011 and closed indefinitely February 20 2011, we checked out Feb 19, thank god!. The resort has been renamed Simpson Bay Resort and Marina with the same owner, be forewarned!The review is almost pointless because the resort is closed but if and when it does reopen much work needs to be done before we would go there again. My wife and I are seasoned travellers especially to the Caribbean and this resort once nice is now dated, tired and old and needs renovations! A three star at best! We were given a room in the Flamboyant (F12) thru our timeshare and although the location of the room and view of the beach and sunsets were spectacular, the room was dated and tired, the countertops were stained and chipped, the bathroom was moldy, the furniture was old and needed updating and really the staff was disinterested in helping because of the labour and financial difficulties at the resort. All staff were being let go as of Feb 20 2011 with no forecasted rehiring date.Guests and staff all seemed angry and exasperated because of the situation. St Maarten/St Martin is a wonderful island and my wife and I thouroughly enjoyed the shopping, fine dining on the French side and the wonderful beaches. We are anxious to go back to St Maarten but cannot recommend this resort.

We stayed at the Pelican 10 years ago on our honeymoon and it was wonderful. We traded for a week there with fond memories. when we arrived we found out that basically they was no staff due to the change in ownership. The first room we we given was in the B building, 2nd florr. I can honestly say that I have never been expected to sleep in a room that was so nasty. The countertops were all stained and chipped, same with the floors, a TV (at leat 20 years old) that didn't work and the smell!!!! My wife almost immediately had an allergic reaction that only could be from all the mold. The front desk personnel were pretty much useless and again, there was few staff. The next morning we raised a stink (no pun intended) and were given a room on the top floor directly above the first room. It had a nice view and was cleaner but the elevator didn't work and there was only air conditioning in the bedroom. The resort was run down and the atmosphere was one of anger by most of the other guests we talked to.....along with everything else, if you're not going to the carribean to get drunk every night, then stay away from St. Maarten. All the store close at 6pm, it seemed pretty seedy and overall it was nothing like 10 years ago.

We were due to fly to St. Marteen and stay at Pelican Bay on Sunday the 20th. They just called us YESTERDAY (the 14th -- HAPPY VALENTINES DAY TO ME!) and told us the Pelican has closed down for a week or two. The only other accommodations they could offer would be a small studio with a sofa bed at another resort. COMPLETELY UNACCEPTABLE! They offered no other compensation. There is no other place on the island with accommodations of any sort. We are screwed and sitting here looking at two airline tickets totalling $1200.00!!!!! Thanks, Pelican. Will make sure to rush to make reservations here again - NOT!. (Oh - and I'd fill in the comments below to rate the resort, but -- oh that's right ... I WON'T BE SEEING IT, NOW WILL i?