Searching...

We lived in aSan Jose for many years before moving East, and on a return trip, needed a base for a few days. Outside busy San Jose, close to Routes 85, 17, and just up the street from beautiful Los Gatos, The Bristol was a surprise we'd passed many times and had never noticed. We had stayed at the Hayes Mansion on our last trip back to our hometown, and our room at The Bristol was much nicer at close to a third of the cost of our room at The Hayes Mansion. Even though the hotel is located on busy South Bascom Avenue, and we had a first-floor room facing the street, there was little noise. The lobby as well as the spacious room were beautifully appointed, and the room had a marbe foyer and bathroom. The bed sagged in the middle and the pillows could have been firmer, but we slept well anyway. The toilet was goofy, with a push button isntead of a flush handle, that made a funny noise when used. There is a bountiful free breakfast, and I wish more places included a large bowl of cinnamon, as The Bristol did, when offering hot oatmeal. We would recommend The Bristol to anyone needing an inexpensive, nice place to stay.

This hotel is located on Bascomme Steet in Campbell CA which is a main street for getting around the San Jose area. It is also about 15 min from the San Jose airport. My daughter and I stayed at the Bristol 5 nights while visiting family in the area. The hotel is small only 42 rooms. Everything was very clean and well maintained. Beds were a bit soft. Like sleeping on a foam mattress over box springs, but over all it was comfortable. The room was large with a sitting area and the bathroom had double sinks and a separate toilet area. Also had a small fridge that was not stocked.The Bristol is decorated in a quirky Victorian baroque style with lots of replicas of famous sculpture and paintings throughout the public areas. We had a very imposing 18th Century lady in our room. Service was generally good. I did have to ask several times for a 2nd complementary bath robe and to have bottled water sent to the room. Found for the water it was easer to just ask at the desk. The complementary breakfast was basic but good with choices of both hot and cold items. Tea and coffee were available all day.This is not a resort hotel. There is no outside sitting areas or pools. It is on a very busy street.All in all I would recommend this to adults traveling for business or pleasure who are not making the hotel their primary destination

The hotel is an older one, so some amenities one might expect aren't there. But we were there for a family event for 5 days, renting 2 rooms. The breakfast is so-so, but the breakfast room itself is cozy & it's open all day, so it was a good meeting place for our extended family at all hours. Decor is pretty in the rooms, like being in someone's house instead of in a hotel or motel. We appreciated that coffee was available past breakfast. Travel was actually in Dec. 2011, but tripadvisor didn't go back that far with its date options.

We were going to be staying at this Hotel for a weekend as a Family Member was getting married in the Area and this was the preferred Hotel and they had made a room block for the party. I called the hotel and made a reservation for 2 nights, they gave me a confirmation number, took my card details, contact details etc. About a week later we heard from the Family Member that booked the Hotel, that the Hotel had actually forgotten to block the rooms and they had actually over booked the Hotel and that any reservations made by our party were not valid. Upon hearing this I contacted the Hotel to confirm this and sure enough they had apparently forgotten that another wedding party had already blocked the Hotel and everyone in our party would have to make alternative arrangements. They did offer to try and find us reservations at another hotel but why would I trust them to do that if they can't even get their own reservations correct. Until recently I used to travel extensively around the World on Business and have never encountered anything like this. Totally unprofessional and extremely bad Customer Service in the fact that they didn't even bother to contact us and tell us they had made a mistake. I have classed everything as poor even though I have never stayed there, if you make a reservation I would confirm it on a weekly basis, as they obviously do not know what they are doing.

Small motel. No pool or spa. But perfect for adults who just want quiet. Very spacious bathrooms with new fixtures. Very clean. Comfortable beddings. Spacious room as well. Bring your own toiletries as theirs were poor quality. Their business center consisted of one computer and printer.Their website claims they offer complimentary wine and nuts in evening. This is incorrect. Another guest told me this perk has been long gone. Bristol should update their website and not mislead their guests. They did offer a hot breakfast with quite a variety of items.