Searching...

We upgraded from the basic room during our first stay of 3 nights. We stayed for 1night in thr basic room.r and my husband much preferred the basic room, which was smaller but clean and cosier. Breakfast is ridiculously basic for such a big hotel. And yes, the food seldom gets replenished once gone. Do not pay extra for the breakfast as there are many options at nearby kl sentral. Also,half of the breakfast floor is closed during the busy period, leaving you having to negotiate which syrangers you will sit next to for breakfast. Stafg at breakfast were ridiculously unhelpful.We would stay there again due to its central location and good value for money. The breakfast however, we will skip this time.

Stayed here awhile back as it was recommended by a friend. Location is good. Short walk to the monorail. Lots of food around but not reasonable for a city like Kuala Lumpur.Room was small and seemed clean at first until I went to get the extra pillow. Shocked to find blood stains on the pillow when I hugged it. That freaked me out so bad. Thank god for the cleaning lady right outside the door, had her change a new one for me. My guess was that it was either from a nose bleed or worse, period stains. How the cleaners missed it, I have no idea. Shows that they weren't good at their job.Area around hotels seems sketchy at night.

As usual, positives first+ Location - Very convenient. Be it for getting Indian food, public transportation, this hotel is very convenient.+ View - I had a room with a decent view of monorail and some not so tall buildings+ Complementary breakfast - Not much varieties, but nonetheless free, take it!+ Cost effectiveness - Not so expensiveNow comes the negatives- Room full of cigarette smell - I traveled with my entire family and we have taken 3 rooms here, first two rooms were good, no complaints. But enter third room, I suddenly hit with a feeling that I am entering a bar. Yes, it had such a pathetic foul smell of cigarettes. When I called to complain, they told me it is a smoking room and hence the smell. I was also told that if I don't want smoking room, I should have explicitly mention that. Well, I have traveled many countries over the past 10 years, but never "knew" that I had to explicitly say that I need a non-smoking room. - Attitude of the staff - Very rude. Be it the staff at the reception or the people who were helping you during buffet (I don't know whether it is a cultural thing, I personally found almost everyone in the service industry in Malaysia to be a bit rude).Final words.Will I stay there again? Well quite hard to decide, I really like the convenience part of it.So If I had to travel again with my entire family, may be yes. But otherwise I will stay out of it.

Hotel Sentral is an old hotel. Its a five minute walk from the KL Sentral Station. We landed after 1:30 am and took an airbus from the airport (which costed us 31 RM for 4 people. Hauling the luggage from where we got down to Hotel was not at all an issue, its an Excellent location. Taking a taxi from the airport would have costed us at least 150 RM! And the airbus was very comfortable with reclinable seats and air-conditioned. Pleasant ride, about 45 minutes.)Hotel reception is open all 24 hours. We got our room (#602) immediately. We are a family of 4 so our room had a queen sized bed and an extra bed they put in. So the room was not that spacious, a little clumsy but manageable. Our bathroom door did not have a lock. So make sure you get a room with one!The street below is a little noisy and full of people even at night. Make sure you go down for breakfast early. We went at 10am the first morning and there was almost NOTHING left to eat!! Vegetarian food is available in that area too. There are stores down the street so you can get almost everything you need. Very convenient.

I have never travelled outside of the UK alone and was apprehensive to go to Malaysia alone. Yet this hotel put my mind at ease.The room was lovely, with a great view. Furthermore, it was well cleaned with a spotless en-suite that was fully stocked with all the essentials.There is a reception open 24hours and with two security guards on duty at all times- therefore it feels very safe- along with two locks on the room door.The location of the hotel is fantastic just a few minutes walk from the monorail and the train station, along with some great restaurants and cafes nearby.Overall Hotel Sentral provided a fantastic base for exploring an exciting and fun city!