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Oaks Gateway on Palmer
2 Dibbs Street, Townsville, 4810
Australia | Show map

Property Location
Located in South Townsville, Oaks Gateway on Palmer is on a river, minutes from ReefHQ Aquarium, and close to Magnetic Island Ferry Terminal.
This 4.5-star hotel is within the vicinity of Castle Hill and Cluden Racecourse.

Rooms
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators. Rooms have private balconies where you can take in city and river views. High-speed (wired) Internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness facility.

Dining
While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free parking is available onsite.

from NZD 167

To see the current rates
Check for available rooms

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4 out of 5.0
Score from 89 reviews
What is TripAdvisor?
Only place I'll stay in Townsville
used to live in Townsville, so I know what other hotels are like and after staying here, whenever I go back to Townsville, I won't be staying anywhere...
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3 out of 5.0
Disappointing
Although this hotel is located in a convenient area for restaurants and bars there were some incidents that left us underwhelmed. Unfortunately we booked into this hotel when there was a music festival the same weekend. The hotel was filled with teenagers looking to party all weekend. We were on the bottom floor and had various rubbish (cigarette butts, bottles, cans, water, ice) thrown down onto our outside area from balconies above, we complained to the staff but they said they couldn't do anything about it and that it happens frequently. Another guest on the same floor as ours was actually spewed on from the balcony above. Thankfully the persons responsible were evicted. Housekeeping was a little lax as well, the room was very dusty and our bed was not made one morning. Guest are required to sign a No party no excessive alcohol agreement on registering but I think there could have been a stricter observance of what was going on in the hotel.
5 out of 5.0
Only place I'll stay in Townsville
used to live in Townsville, so I know what other hotels are like and after staying here, whenever I go back to Townsville, I won't be staying anywhere else. I don't know what other reviewers are on about, the staff were seriously some of the best I've seen. The front desk girls were friendly, helpful and always said 'Hi' as we went past and the cleaners came at lunchtime each day to tidy up and make the beds (which we didn't expect, as other apartments we have stayed in weren't serviced daily). The unit (2 bedroom) was HUGE and we agreed we could quite easily live in it full time. We got a room on the back of the building and at first we were disappointed not to have a view of Flinders Street, but the view was still pretty good and the room probably quieter. The pool was great and so is the location. Palmer Street is the main restaurant strip in the CBD, so you can't get any closer to food (but as others have said, not everything is open on a Sunday) and the bars and clubs are a 5 minute walk across the bridge. If you want to hang around the Strand (beach) during the day, then maybe not an ideal spot, as its a 30min walk, but that's about the only downside.This place is awesome value for money and I cant recommend it enough.
4 out of 5.0
Couldn't ask for better
We got a hotel apartment here for the weekend. We found the room, clean, amply furnished with a great view. A special mention should go to Kara who checked us in. She was friendly, thorough with her check in information ensuring we had no questions to ask at the end, it was really impressive and refreshing and welcoming! Oaks is in a great location with restaurants, museums, tourist attractions and The Strand within walking distance. We really enjoyed our stay there and will definitely stay there again
5 out of 5.0
Location, Clean & Comfortable
A great apartment-style hotel which is clean and comfortable. Whilst the reception staff do try their best to look after guests, it's just not a hotel-style of service that I'm used to....Unlike other reviews, my 2-bedroom suite was clean, spacious and comfortable.It's location is great as the main drag, were all of the restaurants are, is literally across the road - would stay again, but don't expect services of a mainstream hotel....!
5 out of 5.0
Great place !
Wow what can I say about this place ! Just amazing the views from the room were spectacular the room itself was clean and spacious for a studio room . If its a hot day you must go and enjoy yourself in there amazing pool with the views of townsville city ! Great value aswell and the location is perfect heaps of resturants and cafes in walking distance !!!
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Facilities | Show all facilities Close
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  • Tours/ticket assistance
  • Year Built 2008
  • Front desk (limited hours)
  • Parking (free)
  • Tour assistance
  • Number of rooms: 98
  • Free guest parking only during stay
  • Elevator/lift
  • Number of floors: 7
  • Year Built 2009
  • Swimming pool - outdoor
  • Dry cleaning/laundry service
  • Luggage storage
  • Fitness facilities
  • Laundry facilities

Property Location
Located in South Townsville, Oaks Gateway on Palmer is on a river, minutes from ReefHQ Aquarium, and close to Magnetic Island Ferry Terminal.
This 4.5-star hotel is within the vicinity of Castle Hill and Cluden Racecourse.

Rooms
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators. Rooms have private balconies where you can take in city and river views. High-speed (wired) Internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness facility.

Dining
While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free parking is available onsite.

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2 Dibbs Street, TOWNSVILLE, AU

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Oaks Gateway on Palmer
2 Dibbs Street, Townsville, 4810
Australia | Show map

Property Location
Located in South Townsville, Oaks Gateway on Palmer is on a river, minutes from ReefHQ Aquarium, and close to Magnetic Island Ferry Terminal.
This 4.5-star hotel is within the vicinity of Castle Hill and Cluden Racecourse.

Rooms
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators. Rooms have private balconies where you can take in city and river views. High-speed (wired) Internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness facility.

Dining
While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free parking is available onsite.

from NZD 167

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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