Give us site feedback
Call and Book: 0800 452 690

no additional fee to book by phone

Find the best hotel discounts
(18+ yrs)
(2-17 yrs)
Atlantis The Palm
Crescent Road, Dubai
United Arab Emirates | Show map

Property Location
With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you'll be minutes from Aquaventure.
This 5-star resort is within the vicinity of Ski Dubai and Mall of the Emirates.

Rooms
Make yourself at home in one of the 1539 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios where you can take in beach and sea views. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and makeup/shaving mirrors.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), a concierge desk, and supervised childcare/activities. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 13 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 6 bars/lounges, or 2 beach bars.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Event facilities at this resort consist of a conference center, conference/meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

from NZD 706

To see the current rates
Check for available rooms

Photos | Show more photos Close
image
More photos
image image image image
image image image image image image image image image image image image image image image image
Reviews | Read reviews Close
Reviews
4.5 out of 5.0
Score from 3,863 reviews
What is TripAdvisor?
Perfect family fun destination
We were there Jan 2013 with two boys and their grandparents. Total 6 people, they kindly offered us VIP check-in and made two rooms connected. Very ki...
Read more
5 out of 5.0
Perfect family fun destination
We were there Jan 2013 with two boys and their grandparents. Total 6 people, they kindly offered us VIP check-in and made two rooms connected. Very kind staff, wonderful facilities, amazing water park. Personally, I prefer small boutique hotel but Atlantis has its top notch services despite of the volume. Restaurants are too busy and buffet dinner place wasn't satisfying. Tables are too close to each other. Shuttle to the city was handy. One thing that I couldn't understand was that they refused to heat up -microwave- food for my son. We brought some cooked meal from home for midnight arrival and they said they don't have this heat up service. Makes sense??? Other than that, super fun, boys wanted go back. Will definitely stay here next time.
5 out of 5.0
An incredible hotel for holidays with children
Upon arrival you are impressed by the size of the hotel. Fifteen restaurants, a giant aquarium, a waterpark, two swimming pools, a small mall shop,, a club for kids, etc ...Despite the size of this hotel, the staff is very friendly and at your disposal to make your stay a great holiday.WONDERFUL
3 out of 5.0
You won't feel special here
I'll admit it, I fell for the hype. After seeing this gigantic hotel over and over again on various websites and TV programmes it was the first place we thought of for our April holiday. We thought: 'It's got a water park attached to it and our 3 year old daughter will love it'. And to be fair, she did enjoy the water park, as 3 year olds do.I'm not going to talk about the facilities. As a building, Atlantis is very Dubai. The hotel is HUGE and the public areas are decorated and finished to the highest standards. You step out of the taxi and its overwhelming that you're going to actually stay here. From there on its gets a bit stressful. Then its the massive queues on check in. A hotel of this size needs to have 20 check in desks!! I counted 3 people checking us in. And its not well organised at all. We recently stayed in a hotel in Cancun where there was a specially designated staff member to organise check in, with a complimentary drink of course. Nope, nothing like that here, after an 8 hour flight you basically have more hassle with people in front taking forever and people pushing in. The lobby area is huge, its noisy and the receptionist, who was nice enough, is rattling off loads of information in broken English, all of which makes things tricky to understand. Then they want to take your credit card to secure a deposit, I told them they can use my Debit Card instead (like I do in most places), so they said they would need to take something like $150 from my account per day (so like $750) and what I don't use they give it back to me in cash!! um.. .no thanks. So I was on a cash only basis the whole time.. really annoying because other hotels don't seem to treat you like a petty criminal THIS much, especially if you've already paid the figures they're charging. Like other people have already said: the room is only OK, and ours was a deluxe so we had a slightly bigger balcony. But what they didn't tell me was our room was also facing the car park with the HELIPAD right in front of it. Yes that's right, we were facing what I'm guessing is one of the worlds busiest helipads where people take tours around The Palm and rest of Dubai. And that's like one helicopter arriving and taking off every 15-20 minutes. Can you imagine how pleasant that is? We asked if we could change rooms: 'Sorry Sir we're very busy'. Of course. .the standard response you give to a standard nobody who means nothing to you.But the thing that seriously upset me came later on day 3. The incident itself wasn't huge but it reflected the way the hotel regard its guests. The night before, my daughter was not feeling well and had a very bad sleep. We stayed up with her most of the night and eventually by the morning she'd only just started sleeping. We were NOT going to wake her up for breakfast and she was jet lagged anyway. I asked reception whether it was ok if they could send a small breakfast plate for my daughter and my wife who wanted to stay with her, and only I would go down for breakfast. They told me we would have to pay additionally for that. I explained my daughter is unwell and would not be able to wake up and go down in time for breakfast 'Sorry sir, you have to pay extra'. Again, the standard response given to a worthless guest. So that was really annoying because supposedly 'lesser' hotels have been able to provide something in place of us going down for a full breakfast.So I went down straight to the concierge to make a formal complaint, no genuine response 'Ok just stay there' a girl told me without much interest or a hint of concern, so I waited for a few minutes and a man in a dark suit took me to once side, not in a separate room, no... right in the middle of the lobby. So I told him how upset I was that we're paying all this money and get told that we have to go down to breakfast at their time even if our child was ill. I told him that a 2 star hotel would have at least sent up a bread roll and a slice of butter. He arrogantl
3 out of 5.0
Very good, too big, too expensive
The hotel is beautiful, nice rooms, outstanding staff. The safety seems to be a priority, I have never seen so many lifeguards per square meter than there ! You feel safe for your children even if you leave them to enjoy the aquaparc by themselves.The decoration of the lost chamber is beautiful. So why to rate 3, the price, really expensive. ¿¿¿750 for a room without any meal is quite expensive.And to pay on top of that to get internet is just amazing !I have stayed there 2 nights with wife and 2 children. It was a nice experience but I would not repeat it for 2 reason. Too expensive and too big.
5 out of 5.0
OUTSTANDING.. STILL!
We have stayed at the Atlantis since it opened, usually twice a year. We always opt to go to the Maldives or another exclusive resort somewhere else in the world but always return due to the Atlantis due it the service which is second to none. We last stayed in October last year and would like to than Wenda Sidayen and Maryinella for making our trip simply perfect by a generous upgrade to a large suite. The room was spotless, vast and overlooked Dubai and main pools. Saffron is still outstanding in terms of service and its food choices¿¿¿I will say that the chefs need to pull back on the salt in the curries¿¿¿slightly salty which is not needed. The nly issue we had on our last trip was the Middle Eastern restuarant (Levatine) in the hotel. After arriving and sitting down for over 20 minutes outside, we still had received no drinks or menu. A great lack of service. We walked out and went back to Saffron. The hotel cannot be faulted apart from the poolside food which is average to say the least. The hotel needs to take a good look at standard and variety of the food they offer here. The only other disapointment was that all the candles what once shone all for all in ever corner of the hotel for many years have been removed, resulting in a loss of ambience. The spa is superb, the pools are wonderful. We will without a doubt be back again this year!
Facilities | Show all facilities Close
Close
  • Swimming pool - children's
  • Children's club
  • Valet parking (free)
  • Garden
  • Secure covered parking (free)
  • Private beach
  • Coffee shop or café
  • Elevator/lift attendant
  • Street parking (free)
  • Wireless (high-speed) Internet access - surcharge
  • Dry cleaning/laundry service
  • Luggage storage
  • Wired (high-speed) Internet access - surcharge
  • Laundry facilities
  • Tennis on site
  • Accessible bathroom
  • Business center
  • In-room accessibility
  • Handicapped parking
  • Roll-in shower
  • Self parking (free)
  • ATM/banking
  • Audio-visual equipment
  • Year Built - 2008
  • Doorman/doorwoman
  • Self parking
  • Conference room(s)
  • Event catering
  • Complimentary newspapers in lobby
  • Express check-out
  • Shopping center shuttle (complimentary)
  • Conference center
  • Air-conditioned public areas
  • Parking (valet)
  • Breakfast available (surcharge)
  • Sauna
  • Gift shops or newsstand
  • 24-hour front desk
  • Massage - treatment room(s)
  • Security guard
  • Currency exchange
  • Hair salon
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Multilingual staff
  • Ballroom(s)
  • Banquet facilities
  • Babysitting or child care
  • Porter/bellhop
  • Elevator/lift
  • Lazy river
  • Health club
  • Coffee in lobby
  • Limo or Town Car service available
  • Beauty services
  • Arcade/game room
  • Waterpark access (complimentary)
  • Tours/ticket assistance
  • Wedding services
  • Full-service health spa
  • Shopping on site
  • Number of meeting/conference rooms - 3
  • Express check- in
  • Suitable for children
  • Medical assistance available
  • Beach sun loungers (chaise longues)
  • Secretarial services
  • Pool sun loungers (chaise longues)
  • Computer rental
  • Poolside bar
  • Number of bars/lounges - 6
  • Technology support staff
  • Beach towels
  • Number of rooms: 1539
  • Beach umbrellas
  • Shoe shine
  • Supervised child care/activities
  • Tour assistance
  • Nightclub
  • Concierge desk
  • Private beach - direct access
  • Exhibit space
  • Number of buildings/towers - 2
  • Swim-up bar
  • On-site medical assistance available
  • Number of outdoor pools - 2
  • Technology helpdesk
  • Steam room
  • Floor butler
  • Number of beach bars - 2
  • Pool cabanas (complimentary)
  • Beach/pool umbrellas
  • Beach cabanas (complimentary)
  • Number of floors: 22
  • Garage parking (free)
  • Number of restaurants - 13
  • Airport transportation (surcharge)
  • Waterslide
  • Creche (nursery)
  • Barbecue grill(s)

Property Location
With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you'll be minutes from Aquaventure.
This 5-star resort is within the vicinity of Ski Dubai and Mall of the Emirates.

Rooms
Make yourself at home in one of the 1539 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios where you can take in beach and sea views. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and makeup/shaving mirrors.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), a concierge desk, and supervised childcare/activities. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 13 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 6 bars/lounges, or 2 beach bars.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Event facilities at this resort consist of a conference center, conference/meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Map | Expand map Close
Hotel area
Points of interest

Crescent Road, DUBAI, AE

Close
Pan North Pan East Pan South Pan West
{name}
{description}
 
{address}
{distance}
{number}
{thumbnail}
Address
{street}
{address}
{city}, {state} {postalCode}
Get directions {description}
Description
{description}
{distance} kilometers

Availability

Room Type

Cancellation Policy

Max

Book

Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now
Information available upon room search
To see the current rates
Check for available rooms
Book now

See more rooms

Hide rooms

Atlantis The Palm
Crescent Road, Dubai
United Arab Emirates | Show map

Property Location
With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you'll be minutes from Aquaventure.
This 5-star resort is within the vicinity of Ski Dubai and Mall of the Emirates.

Rooms
Make yourself at home in one of the 1539 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios where you can take in beach and sea views. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and makeup/shaving mirrors.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), a concierge desk, and supervised childcare/activities. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 13 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 6 bars/lounges, or 2 beach bars.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Event facilities at this resort consist of a conference center, conference/meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

from NZD 706

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
Backed by our Low Price Guarantee.
1. ’Rates From’ Prices represent Hotwire Hot Rate deals found in the last 24 hours for a specific date range. Prices may no longer be available and will vary based on your desired travel dates. Prices are dynamic and there is no guarantee that prices displayed will be available until they are booked. 2. Savings based on lowest published rate we've found on leading retail travel sites in the last 24-48 hours for the same neighborhood, star rating, and stay dates. Availability is limited and rates are subject to change. Prices are dynamic and vary based on date of booking, length of stay and hotel class. There is no guarantee that these prices will be in effect at the time of your search. Prices do not include taxes and fees. Hotwire is different from retail travel sites. With Hotwire you enter the date and location. Hotel revealed only after booking.
Give us site feedback