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James Cook Hotel Grand Chancellor
147 The Terrace, Wellington, 6041
New Zealand | Show map

Property Location
With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, steps from Wellington Cable Car and minutes from Museum of Wellington City and Sea.
This 4.5-star hotel is within close proximity of TSB Arena and Frank Kitts Park.

Rooms
Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with voice mail.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features include wireless Internet access (surcharge), a concierge desk, and babysitting/childcare.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Hot/cold buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Parking (subject to charges) is available onsite.

from NZD 151

To see the current rates
Check for available rooms

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3.5 out of 5.0
Score from 337 reviews
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Great location
Stayed here on a business trip last week. The hotel is located centrally and has an easy access to lambton quay. The room was big and clean. Bathroom ...
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3 out of 5.0
Satisfactory, but avoid room service dinner.
Stayed three nights on a work trip. Location is great, which is why we seem to go back to the James Cook again and again. However, rooms and some facilities are getting tired. For example the hotel gym is hot, airless and pretty grotty and it really is time to get rid of shower curtains in the room. Seems very 1970s to have to contend with a shower curtain over the bath arrangement. I recommend avoiding room service dinner after a terrible experience. Took one hour 15 minutes to arrive (order was only one main meal) after saying that the meal would be there in 30 minutes when I ordered. I could have accepted this, perhaps by believing the the hotel was busy and if the meal was satisfactory when it finally got there. However the meal itself was so awful that the service needs to be commented on. I ordered panfried terakihi ($35 plus room service fee of $5) and it seemed that the terakihi had perhaps been panfried for the entire one hour 15 minutes that I waited for the meal to arrive - the fish was absolutely solid and my knife and fork were unable to cut into it! Truly awful. Positive part of stay was that Hayden, Concierge (?) was friendly, helpful and had a good memory for car/guest with valet parking.
4 out of 5.0
Great location
Stayed here on a business trip last week. The hotel is located centrally and has an easy access to lambton quay. The room was big and clean. Bathroom is a bit dated with the shower bath combo in one (with shower curtain) which I am not a fan of. The bed was very comfortable. Room was a bit cold and heater did not work but staff brought a portable heater and the room heater was fixed the next day,Service at the lobby was excellent. Staff in the whitbys restaurant were also very friendly and accommodating. The buffet breakfast and dinner was good. They had a variety of vegetarian options.The gym is quite small for the size/ occupancy of the hotel . Only 4 cardio machines. You have to be early or there at the right time to get a machine. I had a few treatments at the recent award winning spa in the hotel. The body wrap I had was excellent but would not do the copper bath again. The water was too hot for me and i did not find this relaxing-but that was my personal feeling. the copper bath is suppose to be healing and the bath looks very inviting and appealing therefore i really was excited to try it.The service at the spa was great but found the manager to be rushing at times as she was at the counter,answering the phone, - multi tasking and felt a bit rushed when talking with her. Other than that the spa treatments were great and the therapists were very professional.I visited the intercontinental hotel which is located on the street parallel to lambton quay and not far from the grand chancellor as I hold the ambassador card. We looked at the club rooms there for a weekend getaway for our next trip but was quite disappointed, the room is very dated - and in comparison with the grand chancellor , I'd probably stay at the grand chancellor considering value for money at the grand chancellor.
3 out of 5.0
One aspect spoiled my stay
I enjoyed my stay overall at the James Cook, but a policy of theirs annoyed me to the point I will not be staying there again. Once the combined total of your stay (accommodation and room charges) goes over $1000, they slip a tersely worded letter under your door asking you how you are going to pay. In my case, I was there for a week on business and only paying myself because our company does not have an account with them. My non accommodation charges were roughly $200 (of which breakfast made up $150) but I still got the not anyway because the 5 days of accommodation took me over the $1000...A classic case of an accountant coming up with an idea that is badly executed. Maybe if my room charges went over $1000 that would be fine, but not the combined total. Just a word to the wise for you business travellers.
3 out of 5.0
For location and reliability.
Wellington seems to lack something in hotel options. Our three most preferred hotels, Museum Art, At Home and and Distinction all have bedding configurations heavily weighted to queen beds. As we like twin options we end up at more mainstream accommodation. The James Cook offers the most central and most variety of bedding options. Don't expect to be delighted and you'll have a perfectly good stay. Service is good. food is ok. Go out for breakfast, order in room or use cafe on lobby level. What is good about the James Cook is location. Business, commerce, retail and university are all close. For walking or running you can quickly drop down and be out the waterfront. Go out the back, drop under the motorway and you are at the cable car which will take you to botanic gardens. Better still, walk up the winding streets and pathways and explore some of the great Wellington domestic architecture.
4 out of 5.0
Great location
The hotel was very central to all facets of wellington. The room was on the small side for 4 people to share. The rooms always clean. Would stay again anytime. Breakfast buffett was fabulous. The chef at the egg station was excellent.
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Facilities | Show all facilities Close
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  • Tours/ticket assistance
  • Accessible path of travel
  • Accessible bathroom
  • Smoke-free property (fines apply)
  • Wedding services
  • In-room accessibility
  • Handicapped parking
  • Roll-in shower
  • Full-service health spa
  • 24-hour business center
  • Number of meeting and conference rooms 6
  • Express check- in
  • Coffee shop or café
  • Conference room(s)
  • Event catering
  • Complimentary newspapers in lobby
  • Use of nearby fitness center (complimentary)
  • Express check-out
  • Number of rooms: 260
  • Air-conditioned public areas
  • Bar/lounge
  • Parking (valet)
  • Breakfast available (surcharge)
  • Dial-up Internet access - surcharge
  • 24-hour front desk
  • Massage - treatment room(s)
  • Valet parking (surcharge)
  • Smoke-free property
  • Currency exchange
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Parking (surcharge)
  • Concierge desk
  • Babysitting or child care
  • Number of floors: 14
  • Porter/bellhop
  • Elevator/lift
  • Coffee in lobby
  • Television in lobby
  • Wireless (high-speed) Internet access - surcharge
  • Dry cleaning/laundry service
  • Beauty services
  • Year Built 1972
  • On-site medical assistance available
  • Fitness facilities
  • Wired (high-speed) Internet access - surcharge
  • Number of buildings/towers 2
  • Meeting rooms (small groups)

Property Location
With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, steps from Wellington Cable Car and minutes from Museum of Wellington City and Sea.
This 4.5-star hotel is within close proximity of TSB Arena and Frank Kitts Park.

Rooms
Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with voice mail.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features include wireless Internet access (surcharge), a concierge desk, and babysitting/childcare.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Hot/cold buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Parking (subject to charges) is available onsite.

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Hotel area
Points of interest

147 The Terrace, WELLINGTON, NZ

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James Cook Hotel Grand Chancellor
147 The Terrace, Wellington, 6041
New Zealand | Show map

Property Location
With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, steps from Wellington Cable Car and minutes from Museum of Wellington City and Sea.
This 4.5-star hotel is within close proximity of TSB Arena and Frank Kitts Park.

Rooms
Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with voice mail.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features include wireless Internet access (surcharge), a concierge desk, and babysitting/childcare.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Hot/cold buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Parking (subject to charges) is available onsite.

from NZD 151

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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1. ’Rates From’ Prices represent Hotwire Hot Rate deals found in the last 24 hours for a specific date range. Prices may no longer be available and will vary based on your desired travel dates. Prices are dynamic and there is no guarantee that prices displayed will be available until they are booked. 2. Savings based on lowest published rate we've found on leading retail travel sites in the last 24-48 hours for the same neighborhood, star rating, and stay dates. Availability is limited and rates are subject to change. Prices are dynamic and vary based on date of booking, length of stay and hotel class. There is no guarantee that these prices will be in effect at the time of your search. Prices do not include taxes and fees. Hotwire is different from retail travel sites. With Hotwire you enter the date and location. Hotel revealed only after booking.
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