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I agree with travellers that this hotel is hard to find - also it's annoying that wifi isn't free and is quite expensive in comparison to other hotels I've stayed at. Room was small, but bathroom was nice and modern. Lift was very old and clunky and took a while to get from the top floor to the ground floor. Breakfast spread was nice. Basic accommodation but ok for price paid - don't expect anything special though.

First off, I have to agree with other reviewers who've complained about this hotel being difficult to find...it's a nightmare, and one that isn't helped by the fact that a building number isn't included in the address on the booking information. Prince's Square is about 10 minutes walk from Bayswater/Queensway station, tucked away down a series of side streets. In addition to this, the whole square is full of hotels, so you're left wandering up and down trying to locate the right one- the sign at the front of the building doesn't exactly stand out, either. We were lucky in that we found a local to ask who knew roughly which bit it was on, but we'd been up and down for a long time before that and so were a bit annoyed, to say the least.The building is quite grand, Georgian, I think, which is traditional and very pretty, but sadly, the interior, while clean, didn't match up to the style of the original building.Everything looks very tired and dated. The beds only have one thin pillow, and a duvet is eschewed in favour of a sheet, a scruffy-looking wool blanket, and a hideous cover. We were freezing, as the heating didn't seem to be on, and the meagre bedding didn't offer much warmth. The beds were firm, which i usually like, but not particularly comfortable; and there was a lot of noise from neighbouring rooms. I got maybe three hours sleep.Breakfast was advertised as continental, but actually it was just cheese, toast and jam. Instead of proper juice, it was squash. There was no English breakfast tea, which is weird in a British hotel. The lift kept going up when we pressed for the ground floor. We tried a few times and just ended up having to walk up and down lots of stairs to get to the breakfast took. Other guests seemed to be having the same issue, as they looked confused went he doors opened to a higher floor, and got back in the lift again.Generally, the vibe of the hotel was more like a hostel; it was full of students wandering about Reception in their PJs. I would be lying if I said this was the worst place I've ever stayed, it was clean, which is very important to me, but I just feel that it was falsely advertised- the website makes it look a lot nicer than it is- and it was a little overpriced, I would've expected it to be cheaper for what it was.

My sister and I stayed 4 nights at Pembridge Palace Hotel. The twin room was very small even by London standards. The beds were against the walls to each side and there was approx.18 inches space between the beds. There were 4 hangers in the wardrobe, barely enough for one guest, never mind two.However it was clean, the beds were comfortable and the bathroom had a tub which was nice and we had housekeeping every day, The hotel is convienently situated in a quiet area about a 10 minute walk from Bayswater Underground. The buffet style breakfast was plentiful and kept replenished by the staff. It offered tinned fruit, yoghurt, cereal, toast, hard boiled eggs, cheese etc....and the breakfast room was pleasant enough. I can't comment much on the friendliness or otherwise of the staff as apart from check-in and departure we did not need to bother them. On both these occasions the receptionist was efficient and pleasant.All in all this hotel is reasonable value for money especially if, like us, you will be out for most of the day and only needing a place to sleep.There are plenty of restaurants of various nationalities in the immediate area. Lots of shops and the Whitely shopping centre also nearby

The hotel was clean, but very basic. Lots of school trips so it was very noisy in the evening and early mornings, my room was in the basement and close to the breakfast room so i was woken early with people talking etc.I don't think i would stay again, because it was noisy and was difficult to get a full night sleep.On the plus side it is close to the underground.

The hotel was not bad, the best thing about this place is that it was close to the Bayswater Underground station which made it easier to travel around the city. Also they are many restaurants and shops within walking distance ranging from different cuisines. The hotel itself could be a little more spacious, but it was good enough. not a wide variety of breakfast.