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Just come back from a 7 night package with Thomas Cook.The first time you enter this establishment, you are stunned by the massive and very impressive internal architecture, it is so spacious and feels like a palace!As a family of 5, we were greeted by a fine young gentleman at reception who checked us in. Unfortunately, the family room of which we had booked was not available for some reason, whether over booked, we don¿¿¿t know... but we got told that 2 twin rooms were available next to each other with a joining door. At first we were a little disappointed but actually it sounded a better all round accommodation than the original family room we booked so we accepted. On taking the lift up to the first floor and into our room, it was clear that we were very happy with this arrangement. Our two 7 year old girls had their own room with separate toilet and bath shower room! Our little boy of 2 could also sleep in this room as a smaller bed was made up. He ended up sleeping between his 2 sisters and was content all night ;-) This left myself and my wife with our own room.... glorious!!!The fittings and furniture in the rooms are of a high standard and it looked very modern but most important it was very clean indeed. There was room service everyday by a wonderful maid ¿¿¿Rosalia¿¿¿ who made our beds and changed our towels every 2 days, fabulous service, thank you!Down for lunch in the all inclusive restaurant was a very pleasant experience. We have stayed in a few 3 star all inclusive hotels before but this was a big step up regarding choice and quality and I must say that the chefs and waiters really worked hard in providing everything you would want in dining. Our children ate really well as they experimented with the local dishes and were brave to try out new foods...especially the squid casseroles and octopus. Yes, they do have the usual chicken nuggets, spaghetti/ pasta with all the sauces and there was always chips out, the level of choice for all tastes was most impressive. There are selected theme nights; we sampled the Spanish and Tex Mex evening, a great way to sample a completely different menu. The deserts are a little hit and miss, not sure if they are bought it but most look and tasted the same. Apart from that, there is always fruit and ice-cream every day so a good choice really.There were possibly a very small selection of food that were from there from the day before on some days but as there is a huge amount of food on offer 3 times a day, I was not bothered by this one bit. The most notable aspect of the restaurant was not just the level of cleanliness but the attention to detail from the waiters; they were so hard working, a credit to the hotel and management.¿¿¿Included in the all inclusive package and highly recommended was one evening at the VIP restaurant that is situated near the pool bar of which you must book in advance from the VIP desk in reception. I must say the food in here is excellent and prepared and presented to standards of a fine dining restaurant. You could eat there again if you wish, I think it was about 8 euros each.The 2 large main pools are both saltwater but one is heated. I was surprised they use saltwater as my children had to try and get used to it but I¿¿¿m guessing that fresh water is of a shortage and it¿¿¿s why the water filtration plants have been built and are placed around the island for its survival.My children commented that if you jump into the cold pool first, get your body used to it for a while then jump into the heated one, it feels like a hot bath... they are not wrong, its great!Across to the mini-club there are 2 smaller pools for children, one with a slide. These pools are fun but are pretty cold. It would have been nice for any child to have had both of these pools heated.There were plenty of sports and activities to do throughout the day organised by the animation team who were all so helpful and full of fun. Again, this team worked brilliantly together and anot

Stayed here in April 2013 with my 13 year old daughter for one week.We had a lovely time. All staff were friendly and professional, room was spacious and very clean. Shower was fantastic. Black out curtains resulted in some very long sleeps!Mid day meal by the pool was a little bland, but the restaurant was also available at that time, so there was a choice of where to eat. Breakfast and evening meals were nice with a wide choice. On all inclusive you are able to have a free evening meal at their VIP restaurant, which was extremely good.Went on some nice walks and a half day trip for a camel ride and round the volcanoes, excellent.Would stay here again.

I have just returned from be live Lanzarote resort and found it one of the best hotels i have been to and we have stayed in many. From start to finish all our needs were catered for and could not fault a thing. Rooms were spacious and clean food was to a good standard for the amount of guest which need to be catered for. The VIP restaurant was brilliant and we really did feel like VIPS. The staff worked very hard and all seemed to enjoy their job and nothing was too much trouble. Overall i would rate this hotel 5star and have already booked for next March and can't wait. I would highly recommend this to anyone xx

Me and my partner returned a week ago and have to say we both really enjoyed our holiday and the hotel was one of the best we've stayed in! Before going I did read the reviews and was a little worried about what to expect but was proven wrong and had nothing to worry about! Hotel staff were really friendly, made it easy for us to check in told us about restaurant times and other info! Upon arriving we found that the safe was broke in our room so my boyfriend went to reception to tell them & within 30 mins someone had been and fixed it for us. All the maids were really friendly saying hello every time we walked past, we had fresh towers everyday they came in everyday cleaned around & made the beds properly! Restaurant staff were really nice & not at all did they hover around you! Rooms were really nice, clean & modern! Beds were really comfy and bathroom was nice too, only problem we had with the bath room was the shower it used to over flow after running for a couple of minutes which meant us having to turn it off wait for the water to drain to then carry on. Double sink was handy and lots of storage space! The hair dryer was really good and been a girl who was extensions in the hair dryer has to be pretty powerful & it was! Wouldn't bother taking your own. Room was very big, balcony was nice but don't close the door when your on it as it locks me & my boyfriend found that out and got stuck there! Food was really nice although towards the end of the week it did get a little repeating. The alcohol in the hotel is clearly watered down as we was drinking double vodkas & after having around 7-8 we were both sober although across the road from the hotel is a little pub which has football on & is ¿¿¿2 a pint and is very nice beer! It also has free wifi. The hotel entertainment is pretty rubbish they would come on around 8ish for 30 mins or so and then go which after that it got a bit boring there wasn't much to do! We got the bus into the next town which was really nice, loads of shop & restaurants. If your looking for something a bit more up beat one night if you walk right out of the hotel & carry on walking straight down there are loads of bars. Also you could get a taxi ¿¿¿5/6 into costa teguise square loads of bars there & really nice restaurants. Pool is salt water & freezing so we only went in once but wasn't really to fussed! Overall lovely hotel, would return again.

Just returned from a really good holiday at the Be Live. As soon as we turned up we were treated excellent. The hotel staff spoke perfect english, and always treated me and my partner perfectly to all our needs.I could not fault the food at all, everything from the bacon in the morning to the freshly cooked buffet at night was very tasty.Not alot of international drinks but the free cocktails did it for us,I would go there again without a doubt. One of the best holidays i have been on in quite a while