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I had been booked into this hotel for one night. When i arrived i was told there was no booking and no rooms. I refused to leave and they eventually "found" my booking at the sister hotel, the Radisson Royal. I obviously was not paying enough for the room to stay there. It get worse when I arrived at the Royal.

Excellent hotel. Very efficient staff and very helpful. Rooms are clean and well appointed. Toiletries are readily available and always topped up. Great food and and a relaxing atmosphere in the bar. This is the only place to stay when visiting Stavanger. Down town location is perfect.Well Done to the Radisson Blu Atlantic Hotel

We stayed for a night and payed 1916 NOK for a double room w/breakfast. The room was tidy, clean and spacious, but it was hard to adjust the temperature. The bed was soft with too large pillows.The staff was kind and efficient. The breakfast was not as good as expected. Fried eggs with skin, dry bread and margarin presented as butter etc.All in all a stay good enough, but not to that price.

I just checked out of the Radisson this morning after a torrid night's sleep. I was due to stay another night, but couldn't face the room (room 654 for those who wish to avoid) and it's horrendously uncomfortable bed.In Stavanger on business, I was surprised that my company had booked me a single room, but I've stayed in some fairly dodgy places in my time and wasn't perturbed by the thought. The room itself was initially hidden to me by a door through to a conference suite - my door opened into this other door, which I had to close before I could get into my room. This in itself isn't really an issue, but it gives an initial impression of being hidden away in a random cupboard that shouldn't really be a room. When I entered the room, it was long and thin with a very narrow bed pushed against a wall - re-inforcing that cupboard feel. The decor was basic, tired and depressing. After a bite to eat in town (just to get out of the room really, I hadn't arrived until around 8pm) I lay down on the bed to read my book under the searing heat and brightness of the sun (a.k.a. the bedside lamp - crazily powerful for such a small bed) and was initially uncomfortable, which I put down to my reading position. However, after turning off the light and trying to get some kip I noticed the true discomfort of the arrangement - an exceptionally soft mattress, which leaned just enough to the non-wall side of the bed that I had the constant sensation of being about to fall out. At a slope, it was like I was trying to defy gravity whilst sleeping. Overall, I slept for about 2.5 hours throught the night, and it's clearly visible on my panda-face today at work - not particularly useful for a business trip.After a reasonable breakfast, I went to reception to complain about the uncomfortable bed and ask to move room with a larger bed (I made the assumption that all the single rooms would be this bad). I was told there were no rooms available due to the hotel being too busy. I immediately went upstairs and onto the wifi to succesfully book another hotel (Rica Park) for my second night. This is the first time in my life I've had to do this, and I'm very reluctant to make a complaint about anything normally, especially for such a short stay. Upon checkout, I dealt with the same lady who had said there were no other rooms and made it clear that I wouldn't be staying another night with them. A very nice lady, however she made no attempt to apologise for my uncomfortable stay or offer to make it up with a reduced rate or future discount (or anything!) for my troubles, which is pretty awful customer service.The final point? My stay, in a single room, for one evening, cost a staggering NOK2,395 (or ¿¿270, or $407 at current rates). Now people will say "that's just what it costs to stay in Stavanger". Well, first, I was able to pick up a superior room at the Rica Park for NOK1,645, and, second, just because somewhere is expensive that does not excuse a company from providing a terrible service. The radisson clearly suffers from an attitude of "take" rather than "give". They're milking the city. There appears to have been little renovation in the rooms and they seem to have shoe-horned paying customers into every crack in the building at exhorbitant cost. The mediocrity of the experience was expensively galling - everything about it stinks of really bad value for money, simply taking the rewards of a thriving business city without giving anything back.

Perfect location for very good hotel, excellent service and greate breakfast.Big clean comfortable rooms, with greate bed and pillows. Clean big bathroom.Excellent view over Breiavatnet, really beautiful.Airport bus and taxi right outside hotel entrance.Can reccommend for any kind of stay, business and pleasure, really close to city center with shops and restaurants.