Søker...

I stayed in this hotel with my girlfriend. We spent a bank holiday visiting Liverpool and Manchester, as we didn't have a well defined plan, we decided to stay somewhere between the 2 cities. We found a good offer in Ramada Encore Haydock, and I have to say that the hotel is very good value for what we paid (¿¿87 for 3 nights, no meals)The staff were very friendly and helpful, the room was good sized, didn't face the dual carriage way, so it was quite. Unfortunately the mattress wasn't very comfortable: we could sleep, but I missed my home mattress to be honest. The shower was a wet room: I am not a big fan of wet rooms but it was fine. The room had tea and coffee making facilities, which was much appreciated, as well as free car park, which was useful for us.We had breakfast one of the days in the hotel, the waitress was very friendly, asked if we needed any eggs or anything else (we were the last guests to have breakfast). I wasn't specially impressed with the breakfast, but it was fine. The rest of the days we just had a coffee in the bedroom, and went directly to visit things in Manchester or Liverpool.I would recommend this hotel if you are looking for a clean budget hotel with friendly staff, and if the mattress had been more comfortable, I would have given it 4 stars instead of 3.

Stayed here with work colleagues and it was just ok. It was the Grand National weekend and the hotel was full but at 7pm there was only one receptionist checking us in (12 in the queue), not great forward planning fro Grand National weekend. I didn't request but ended up with an accesible room. I would have liked a bath but as the hotel was full I could not move rooms. For ¿¿77 B&B you can't complain at the rate. Breakfast was ok but chef was on his own so couldn't make porridge or scrambled eggs. The rooms that back onto the main road have a lot of traffic noise throughout the night - avoid these. Rooms are clean and beds comfy.

During my recent stay at the ramada encore in hay dock I was let down. After reading reviews on here I didn't think it would be to bad. I was wrong. There was a que as I was checking so I took anosey at what this hotel had to offer. At first I thought it would be a lot. Until I realised how understaffed it is. I saw in the restaurant the girls looked rushed off their feet. I was in a que of 3 and got seen to after only 4/5 minutes. The girl on the desk seemed stressed as she was having problems with a client complaining but she handled this well as well as checking the que in. She was really polite and couldn't do enough for me. The rooms are basic but it's okay for one night. I had a meal in the restaurant which the food came out messy. The girl behind the bar was friendly and had a laugh with me. So did the girl on the reception when she wasn't busy, they really made me feel welcome. From what I gather this hotel needs more staff. The hotel and the staff itsf are great. But they need more as its too busy. Thanks

This is my staging post of choice when driving between the North of Scotland and the Midlands.Location is perfect, just 2 minutes off the M6.Hotel is modern design, functional and clean.Bar area is comfortable, food is good, staff friendly and helpful.Great value - well recommended.

Stayed here as part of a coach holiday stop over and couldn't really complain.Nice and modern interior and outside area. Check in was quick and efficient and the lady was the very nice. Rooms were spacious and fairly modern, although the laminate floor was a bit dated and worn out. The toilet seat was also a bit cheap and nasty. Our evening meal was included and so I don't think it was the quality which appeared on the main menu. The food was overall acceptable, we ate it all, however it wasn't brilliant. The lady (irish accent) serving seemed to have been thrown in at the deep end and I think she did the best for what she had (i.e. It came across as though she knew she was serving food which wasn't the best so was a bit weary with it). A large family asked to be seated separately but she wouldn't do this for them. However she did go the extra mile and set up specific tables for breakfast for the large families of people. The bar wasn't as pricey as expected (less than ¿¿4 a pint) however it was served in beer glasses so the pint just went flat straight away. A decent nights sleep was had. No problems with our room, although a few people had problems with their rooms but staff were sent up straight away to sort out any of these issues. Breakfast was good. Overall a good stay which was slightly tarnished by a poor quality evening meal. We noticed that a few people had ordered things off the main menu which looked a lot better quality - if we had know we could do this then we certainly would have. This was paid for by the guest and would be a brilliant sell-up for the hotel/restaurant to get that extra money off people. The staff were all helpful and happy. The pub over the road was brilliant, the food looked AMAZING and looking back we wished we had just eaten there instead - definitely recommend doing this. Good selection of beers/ciders in the pub over the road and we spent the night in there (however it closed at 11pm which we thought was early for a saturday). Would stay at this hotel again if in the area