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The hotel was very comfortable, the room was clean and quiet and the breakfast was excellent. However we suggest that you are very clear with the concierge if you want a taxi and ask that he calls a 'city taxi'. We asked him to call a taxi so we could go to the Gestapo Headquarters Museum which is a short trip from the hotel or a 20 minute walk. The 'taxi' the concierge called had no meter and he charged us almost the same amount as it costs to go to the airport from the city. We did not expect that we would have to be careful of a taxi called for us by the hotel. It was a disappointing experience which marred an otherwise lovely stay at the Intercontinental Hotel in Warsaw.

Being spoilt so far in Intercontinental hotels by staying in the club rooms I was a bit disappointed with the standard room (so much for being a loyal customer). The room was spacious, but it did not feel like 5 star. Massive king size bed, but the plastic mattress cover made night sleep sweaty. Pillows were very soft and despite ordering firmer ones (which came in minutes, very good room service) had to sleep on 3 pillows. Breakfast is very good, but only had the pleasure of the harpist playing once and for very sort time. Excellent spa facilities. We have been walking to the old town (a long walk), but there is a bus stopping outside the hotel (518) that takes you just at the old town. Tourist information office opposite at the cultural museum is very helpful.

Excellent 2 night stay here at the beginning of a trip through Poland. The hotel is literally a skyscraper which can be seen from most of the city. Very central location, a 5 minute walk from the Central Train Station, trams, buses and subway. We took the train from the Airport which dropped us off a short and easy walk (even with luggage) away from the hotel. Great base for exploring Warsaw as the hotel is right across from what seemed to be the main square of the city. Front desk staff competent though not overly friendly. City was good to explore for one or two days, but not interesting enough to warrant any longer of a stay. Our room was very clean, spacious and comfortable with great beds and a huge washroom with separate large tub and shower. Issue with the shower however in that every 2-3 minutes, regardless of water temperature, there would be scalding hot water coming out for about 10-15 seconds which made you stand back - this was quite annoying. Appreciated the robe and slippers provided. Rooftop indoor pool and fitness centre was modern and featured amazing views of the city. Just steps away from the hotel is a huge mall with a lot of shopping and dining options including well known American chains. Excellent rates for this 5 star rated hotel on weekends - we paid just over 55/night CAD on Priceline Top Secret Hotel bidding, great value to get a hotel of this quality. It seems to have a business-focused clientele and so it is busy on weekdays, fairly empty over the weekends. Did not eat at hotel restaurants so cannot comment on food quality. Besides shower temperature inconsistency, only other issue was the high cost of wifi - ridiculous at 15 US or so an hour when numerous coffee shops, lower rated hotels offer such for free. Inconvenient to have to leave hotel to get Internet that won't cost an arm and a leg. There is a tourist information office right across the street which provides several maps, brochures however no map of bus and tram routes seemed to be available here or anywhere else. Appreciated that the hotel had HBO and a couple of other English channels (ex. CNN) as it seems most Polish hotels have no English channels whatsoever. Would definitely stay here again if in Warsaw, and recommend to friends.

Stayed at the Intercontinental Hotel in Warsaw Poland for one week during the month of May 2013. The hotel is not far from the airport, and a very comfortable with good views and clean one. Although there is not much to do in Warsaw city, the hotel has everything you need. A good restaurant, bar, a swimming pool and a professional gym. Would highly recommend this hotel especially for conferences.

Swimming pool & jacuzzi on 40th floor... Live music played during breakfast. Very comfortable rooms. Perfect location. Great for couples. Good rates happen on weekends. Mini bar is really overpriced but there are many liquor stores around.