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We were a bit nervous after seeing some of the scathing reviews on hotels.com, but were overall satisfied with the experience. The staff at the front desk initially had some difficulty finding our reservation. We went to park (underground parking just around the corner for 22 Euro per day) and by the time we returned they had sorted it out. The rooms were nice, the beds were comfortable, and the breakfast was alright. The price price of $125 wasn't bad for the location which was the best asset of this hotel. It was a short walk down the street and through Galeries Royales St-Hubert to Grand-Place.

Small room, and the bathroom had a window to the outer room in it that looks like it was a door before. It was frosted but seriously. Outside our actual window was an alleyway and o hello an office with tons of workers looking at me when I opened the curtains. Wouldn't be so bad except the only light im the room itself was 3 crappy table lamps. Felt like I was in either a power outage situation or an observation room if I wanted real daylight. As for the prices they charge its crazy. Also favourite part of the experience is the hotel staff who cant answer questions clearly because they are all busy talking with each other, and when I asked for an umbrella the guy said actually we gave them out to our guests. I said I am a guest and he said, well they didn't bring them back. For your posted prices of like 250 euros a night you cant buy more then 5 umbrellas? And stop being a snob to me because I'm young, you work at a hotel as a receptionist, I flew half way around the world to see a square in your country I am not a broke child buddy. I would love for someone from this hotel to contact me, but I suspect they'll be to busy.

While this hotel is a 25 minute train trip from the airport it is situated an easy walk from the railway station and the Grand Place. Our room was comfortable however we had booked on a deal where we were upgrade to a suite that had nice inclusions including free access to the mini bar. The touristy Grand Place is nearby as are a myriad of tourist shops and restaurants which did not appeal to me however the hotel suited the purpose we wanted. One small problem for us was that the hotel had what appeared to be a couple of tour groups in over the weekend and getting breakfast was like being in a maul on the rugby field fighting for some food however the staff did their best to keep food up to the throng. We tried a couple of different breakfast times early and later but both times the breakfast room was packed.The front of house staff were so helpful and courteous, thank you.

Situated about a 5 min walk from Grand Place and Central Station this hotel is in a perfect spot. The walk to Grand Place takes you through the Galleries which are well worth the walk through.We stayed here at the start of May and were very impressed at the price compared to other hotels in this area.We arrived early in the morning and the staff couldn't have been more helpful - storing our luggage, giving us a quick run through of what our stay would include and also giving us some good tips on how we could spend our day until the room was ready.The rooms are well laid out, quiet (we were in room 521) and the bed is very comfortable. The amenities in the bathroom are very nice and all sustainable. The tea and coffee tray was a bit lacking in coffee (only one sachet) but a quick call to reception sorted this out with no hassle.The room has a safe which is free to use, a desk and chair, a fair amount of cupboard/shelf space, tea/coffee/kettle and a TV (we had BBC1&2, Sky News, BBC News, CNN & CNBC as english speaking channels)The service was excellent. We asked for extra pillows once we got to the room and there was a chap at our door within 2 mins with them. Also we got more coffee and any questions we had were given the full attention of the reception staff. Really couldn't have asked for more.Breakfast was included in the price and was well worth it. You have a choice of cereal, continental and cooked (and yes you can have a mix of all three) and as its self-service you can eat as much as you like.The only issue we had with our stay is that the shower floor is very small and with it having a shower curtain it sticks to you as you move around. A few things also got knocked over due to this. Also there is a frosted glass panel which sits in line with the toilet pan. Never quite got the reason for this and although you modesty is protected your silhouette is visible.If we ever go back to Brussels this would be our 1st choice and would highly recommend to anyone looking to stay in this area of Brussels.

Me and my wife stayed at the NH Areberg hotel in April. What a deal. Hotel was near the central station and main attractions in Brussels. After an all night flight we checked in around 10am and they had a room for us. No problem. The room was clean. Spacious bathroom for europe. Beds were comfy. Situated on a quiet street . Which was great! Breakfast was good and plentiful. Wide selection of cheeses, breads, fruit, eggs, waffles, juices, danishes, etc... Wifi was free ,but had to update it every 24hrs with a new code. Staff very nice. No complaints. I would definetly stay at this hotel again. One of the best I stayed at. Conviently located by the main train station (5 min walk). Grand place 7 min walk. The galleries (3-4 min walk). I highly recommend this hotel. Brussels is a wonderful place to visit and this is a great place to stay while here in Brussels.