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We were pleasantly surprised by the beauty of the room. The queen sized beds were awesome. I enjoyed the pool by getting there early in the morning. I didn't learn about the comp cards until I read some other review. I will return for another visit in the near future. This is a great place to take a quick break.

I love this Hotel! It was very clean, housekeeping was wonderful, the bed was so soft and constable it was so hard to get up and get moving I could had spend my whole vacation in bed lol. We ate at The Den, food was good. We had just spend a weekend in New Orleans and we pay big money for a 5 star Hotel let me tell you I'm happier with my stay at this Hotel than the other one. We enjoy ourself. Oh the pool was very nice.

On May 27, 2013 at about 4:30 pm I ate at the hotel restaurant, I was greeted and seated, but just as I did I got a phone call. The waitress, ¿¿¿Mary¿¿¿, approached while I was speaking and interrupted me, asking what I wanted to drink. When I didn¿¿¿t answer her immediately, she deliberately interrupted me a second time asking what I wanted to drink. I could tell that ¿¿¿Mary¿¿¿ was mad because I didn¿¿¿t reply the first time and I was making her wait. ¿¿¿Mary¿¿¿ was inconvenienced. The second time ¿¿¿Mary¿¿¿ interrupted me; I put my index finger up gesturing her to wait. She took this as a personal insult because she spun around on her heels and huffed away. This is a lack of customer service and less than professional conduct and behavior. I should have left at that moment but I didn¿¿¿t. All ¿¿¿Mary¿¿¿ had to do was use some common sense and wait for the customer to get off the phone or approach later. That¿¿¿s not much to ask or expect of a professional waitress. During the meal I could see and tell ¿¿¿Mary¿¿¿ was also gossiping at the work station to other waitresses about me and even the busboy gave a dirty look, it was childish. ¿¿¿Mary¿¿¿ didn¿¿¿t say a word to me after that, never asking me how the food was or if I needed anything. If I asked for a refill or napkins she would just do it and never spoke. ¿¿¿Mary¿¿¿ also never would say you¿¿¿re welcome after I would say thank you to her. It was disrespectful and unpleasant for me and sad at the same time because she was angry and offended over an issue she created. It was ridiculously poor customer service and she needs remedial customer service training. Thanks¿¿¿ ¿¿¿Mary¿¿¿, maybe the Imperial Palace Casino Crab Legs are better. Their waiters and waitresses are. Won¿¿¿t be back and I¿¿¿ll tell my friends.

We just visited Treasure Bay Hotel and Casino. The staff were friendly, the rooms were very nice, and my kids loved the pool. We got to the pool early and was able to get a cabana/cover which helped for the 4 hours my youngest swam in the pool. Not to mention, they were free. We ate poolside it was good and the two guys working (on 05/27/13) were great! I want to say the guys name was Michael and he was training another guy. They were so friendly and welcoming! I defintiely plan on going back. Now the one negative is the breakfast buffet, save your money, the only thing good was the bacon and the coffee. However, if anything makes up for it, it was definitely the dungness crab buffet that night. They had dungness and snow crabs both good but the dungness crabs were outstanding and almost made me forget about the horrible breakfast buffet.

I was pleasantly surprised that our hotel was across the road from a beach and blocks a way from Wendy's, Hooters and Jefferson Davis home. Our hotel room was wonderful. The room was modern,clean and had a tv in the bathroom! We had a room with a balcony and the view was a roof top and the ocean. The staff was very cordial. The only draw back was the smoke in the casino,but noticed the other casinos had the same air quality.I would definitely staff here again.