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What a disappointment this hotel is! On arrival was greeted by a lady receptionist who was quite offhand and not helpful at all. As I've stayed in a 3 star hotel in Paris before, I was expecting this to be better but it was much worse. Room was old looking ( to be expected, yes) and had distressed furniture which was more distressed in function than appearance! The phone wasn't attached to anything! Electrical plugs though many were mostly non functioning except one. Wifi was available but you had to sign up with the provider yourself and it was expensive so didn't bother. The bathroom, oh the bathroom! It was clean but you had a shower head that was placed just on top of the bath itself in the middle. I almost got scalded from the hot tap. Who places a shower head in that position! Breakfast was miserable. Just pastries, cold boiled eggs, and sometimes a bit of cut fruit now n then. Had an apple and I bet it had been sitting in the fruit bowl for quite sometime. And no toaster for bread! The one good thing about this hotel was its location. Walking distance to Concord and Champs ¿¿lys¿¿es. We even walked from Eiffel Tower along the river back to the hotel!

On arrival after a few days of intense business travel the receptionist was disinterested and rude. Then, as I needed to catch up on a few emails, I asked for the wifi code- 22 euros. Unbelievable. The rooms are very tired indeed. It could be charming, and I think it is supposed to be, but it misses on so many levels.

Traditional Paris City style hotel - only Paris would class this as 4*. Nicely furnished, but "well used". If you want a working en-suite shower check your room before signing in. My over-bath shower had neither tap for the wall shower nor the faucet shower. I can't say the concierge was delighted to greet me when I arrived at 9pm, but the manager received my comments with grace the following morning.

I stayed here on a business trip for 3 days to Paris in February. The location couldn't be better, literally a few steps from the Place de la Madeine, 5 minutes from the Opera, Champs Elys¿¿e and the Grands Magasins, perfect. The room was small but exquisitely decorated - by far one of the cosiest hotels I've ever stayed in and I will definitely be telling the secretary to reserve this hotel for all future visits to Paris.

I recently purchased a "Secret Sales Hotel" on Lastminute.com This was the hotel that they wrote about. On the Secret Sales Hotel site this sounded like an incredible Hotel. I can't complain much though, it is a GREAT 2-3 STAR Hotel. It is NOT a 4 Star Hotel, and not even close!The rooms were recently updated apparently. Our Hotel room was very dark, the lighting was poor, one lamp was broken, and looked like a ¿¿¿3 IKEA lamp, it leaned to the side and was propped up by the sofa that was covered in a heavy blanket and tied at the bottom in a not as it was too large for the Love Seat. The tables were scratched and worn with drink rinks all over them, the chair was so wobbly I was afraid to sit in it, as I thought I'd break it and have to replace it. The beds were comfortable, I can't complain over this. We had cutlery sitting on our coffee table for 3 days, it was still there the morning we checked out..it was dirty and never removed from the room.... during cleanings. The room smelled moldy, as did the entire hotel, the carpets definitely need to be replaced throughout. In our room the carpets were deep red with a design, you could see stains all over the place, and the wobbly chair had stains all over the back rest and seat, it wasn't inviting. The location is right directly in Le Madeleine, which is great if you're a shopper and want to spend thousands of Euro's on handbags and clothes. I am not, and found the prices for everything absolutely ridiculous! A sandwich and salad with a bottle of water cost me ¿¿¿37, that's just insane. The usual price for this hotel is ¿¿¿360 a night, I would have flipped out if we paid this much for this hotel! We paid ¿¿¿500 for 4 nights, you can't really complain, unless I compare it to other hotels we've stayed at in Paris near the Louvre which were one bedroom apartments for the same cost. The staff is unconcerned with their guests, I watched as a much older man waited over 15 minutes for someone to acknowledge his request for a glass of wine and a taxi to go to the airport. Unfortunately this is the attitude often in largely tourist areas of Paris, you leave and a thousand new guests come. My bottom line on this Hotel is that I would not stay here again.... They don't get customer service, and to me a proper 4 Star Rating is not just location, it's Service, Cleanliness, and amenities in the Hotel....Having to pay ¿¿¿22 a day for Wifi is truly beyond robbery!