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This place is so run down that they need to close it quickly. Room was dirty and very worn out. Furniture all chipped, bed uncomfortable, and the room is sparsely furnished with a horrible iron right in the middle of it hung on the wall as if it were a painting or something.The bathroom facilities are small, modest and, unfortunately, not very clean at all.The common rooms are dirty and the breakfast buffet is not very appealing.The price they charge have no relation whatsoever to the quality provided. We payed ¿¿400 per night for a family of four in what was supposed to be a suite. It was probably worth a third of that price.Just go somewhere else!

WIFI not in room but only available at lobby area - big disappointment !however free internet (3 nos) are available at the lobby - good point !room space a little bit small for a family with children, just nice for 2.table is also very small in the room with only one chair.BF food selection is also limited in the morning.good location, 3 mins walk to the subway.

On holiday in London with my wife and young son, we stayed at this hotel. Location was excellent as it was within close proximity to the touristic Thames River area of the Tower Bridge and London Tower vicinity. Hotel staff were very courteous and helpful indeed which always counts to your holiday experience. The room (and amenities in it) was acceptable for us (and for a family of 2 adults and 2 young kids). Free internet was not available in the rooms while it was in the common areas of the hotel such as the lobby and restaurant. The breakfast spread was good and it makes a nice start to your day. We had no problem getting to other parts of London as the underground station was a 5 minutes walk. I would certainly consider staying at this hotel again the next time if we decide to visit London again.

Very comfortable hotel in the centre of the city - easy walk from London Bridge Rail Station, many rooms recently refurbished but I always seem to have problems with the quality of the TV picture at this hotel - for this money you would expect a clear and non stuttering picture on all channels.

Novotel city southIts a lovely modern clear hotel. Initially quite a walk from the london bridge tube station, then we worked out to come out of the tube onto borough street. Arrived to discover that Superbreaks the company we booked with had not sent the reservation. The man on reception apologised and gave us a voucher to get a drink in the bar while he sorted it. After about 20 mins he brought the room keys and information/maps etc of London.The room was a double bed and a double sofa bed, it did make it a little tight with the sofa bed out but the room was modern and clean. Separate toilet (not enough toilet roll for 3) but brilliant when sharing with 2 other adults. The bathroom had a shower and bath, but the doors faced the bedroom they did not meet so half n inch gap in the middle and frosted glass, not goods for 3 adults sharing. There was a black mark that looked like damp outside the bathroom and a cupboard door was hanging off. First morning we where woke at 7am to a constant banging, after getting back quite late from the theatre we decided on a sleep in till 8, as we had our day planned out, but no a consistent banging. Rang reception who straight away told us it was a Treadmill in the gym above, clearly they have this complaint before. The receptionist did not offer a resolution, so I had to ask what she was going to do about it, at which point we where offered an alternative room. They asked us to pack our belongings and while we where out they would move our things. Once the treadmill stopped we realised how noisy the road outside was! The hotel was not busy, we stayed mid week, so why put us in that room in the first place. Room 538. Moved to a room in the fourth floor looked slightly better room, bathroom very modern but again frosted glass wall between the shower and bedroom, looks great just not practical for 3 adults sharing. Could smell drains everything the taps or shower was running. Breakfast was in a good size restaurant area, not cramped like lots of London breakfast rooms. Good selection of food to suit every one. Overall would stay at this hotel again, it's a good access point for visiting London. You can also walk down onto the river side on an evening with the Globe, millennium bridge and St Paul's within a few minutes, and plenty of bars and restaurant.