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Extended Stay America - Chicago - Downers Grove
3150 Finley Rd., Downers Grove, Illinois, 60515
United States |
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Property Location
With a stay at Extended Stay America - Chicago - Downers Grove in Downers Grove (Lombard - Oak Brook), you'll be close to Yorktown Shopping Center and Morton Arboretum.
This hotel is within close proximity of Belmont Prairie Nature Preserve and College of Dupage.
Rooms
Make yourself at home in one of the 154 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 27-inch flat-panel televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and complimentary use of a nearby fitness facility.
Dining
A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include business services, luggage storage, and laundry facilities. Free parking is available onsite.
To see the current rates
Check for available rooms
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Reviews | Read reviews Close
Reviews
Inquiring minds
I called the hotel inquiring about weekly, monthly rates. I spoke with a guy by the name of Blake. At first, he seemed very knowledgeable and eager to...
Read more
2 out of 5.0
GOT DOG FECES?
One thing you'll notice using the south side door is a grass lawn that is COVERED with LARGE dog feces in various stages of decay. Even the strip of grass in front lining the parking area is covered with dog feces. It makes no sense the property management does not enforce rules that an owner cleans up after a pet. It is not sanitary. It is nauseating to see. It is not an appealing sight as you leave/return to the property. The Wi-Fi is a pathetic joke. A lot of times you can't even do a simple Google search without having to reload the page 2-3 times.The property does offer a nice breakfast snack bar. A handful of guests deem it appropriate to treat it as a "grocery market" and empty the various racks and baskets of drinks/foods on a daily basis. On more than one occasion, I've seen certain persons come down with a grocery bag and proceed to fill the bag. The breakfast is offered daily. It is beyond me why a single person feels the need to grab 20 bags of oatmeal, 25 packets of coffee, 20 snack bars/muffins, 10 pieces of fruit, 15 packets of hot chocolate, and all the sugar packets in one go.On a positive note, the staff at this property is excellent, courteous, and friendly.
1 out of 5.0
Be forewarned!
I recently stayed here while traveling to the area for business. I was extremely disappointed with this hotel! The bathroom had not been properly cleaned; the towels were rough and smelled strongly of bleach; there was staining on the wall in the kitchenette, and a sticky substance was on the telephone chord. The only reason I touched the phone was to call the front desk and complain about loud music/tv at 12:30 AM on a Sunday night. The noise was not stopped until 1 AM. When I spoke to hotel staff in the morning, they told me the noise was apparently coming from a floor or two up and a few rooms over. This is highly unacceptable for a business traveller!Given hotel conditions, and the types of people I observed staying at the hotel, I felt uncomfortable about my safety. I was supposed to stay for 12 nights, but I promptly checked out the following morning and moved to a different hotel.The only good thing I can say about the hotel is the staff were exceptionally courteous.
4 out of 5.0
Inquiring minds
I called the hotel inquiring about weekly, monthly rates. I spoke with a guy by the name of Blake. At first, he seemed very knowledgeable and eager to assist. I was very disturbed when he started talking that he was the best Front Desk Clerk at this hotel. Blake insisted that I only speak with him due to his fellow co-workers not being intelligent enough to follow daily task.I was shocked. I wondered what type of Manager is backing this degrading employee. I think it's embarrassing. Blake should not be allowed to deal with the public. Due to his arrogance and lack of Customer Service etiquette. I will not be staying at The Extended Stay America.
5 out of 5.0
EXCEPTIONAL SERVICE
I have stayed at this hotel on several different occasions. I must admit that the Front Desk staff is very friendly and professional. I have never experienced rude behavior. I have never been ignored while at the Front Desk. I have always been taken very good care of. The staff doesn't just treat you like a guest. They treat you like a family. The housekeepers that I have had the pleasure of meeting. Always made sure that I had everything I needed. From the Front Desk to the Housekeepers. I give 5 stars! My last stay at this hotel the first floor was a complete disaster from renovations. I still received a warm welcome when I arrived! I will continue to stay at this location. I will continue to recommend to all my family and friends. Please disregard negative reviews. Try it you will not be disappointed!
3 out of 5.0
Federal offense
Upon my brief stay at the hotel I witnessed something that was worthy of taking the time to write this review which is not something I typically do. As I was waiting I the lobby to be checked in, I observed the front desk personnel by the name of Tonya (this is all her name tag revealed) talking to a guest in a completely unprofessional manor and rolling her eyes in plain sight of me. The mail carrier arrived and delivered mail as she was on the phone and what caught my attention was that Tonya deliberately lied to the guest on the phone and said that mail hadn't arrived. After hanging the phone up she addressed me and stated that she would be with me in a moment then she proceeded to sort mail. I was a bit annoyed that she would choose to do this prior to checking me in but just waited and observed her removing coupons and placing them into a separate pile. I distinctly observed several of the same Bed, Bath, and Beyond coupons being put into this pile but thought nothing of it until right before my eyes, with no intention of concealing her actions, Tonya placed the pile of coupons in a purse that I can only assume belonged to her. Not only is this morally wrong, this happens to be a federal offense and I can only imagine how long this has been happening to paying guests. I feel it is my obligation to notify you of what I witnessed and would be more than happy to cooperate with the Extended Stay to ensure that this does not happen again.
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Facilities | Show all facilities Close
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Free breakfast
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Accessible path of travel
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Accessible bathroom
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Front desk (limited hours)
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Parking (free)
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In-room accessibility
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Safe-deposit box - front desk
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Free Wi-Fi
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Self parking
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Elevator/lift
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Accessible parking
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Number of rooms: 154
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Business services
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Year Built 1996
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Pets accepted
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Air-conditioned public areas
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Luggage storage
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Laundry facilities
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Number of floors: 3
Property Location
With a stay at Extended Stay America - Chicago - Downers Grove in Downers Grove (Lombard - Oak Brook), you'll be close to Yorktown Shopping Center and Morton Arboretum.
This hotel is within close proximity of Belmont Prairie Nature Preserve and College of Dupage.
Rooms
Make yourself at home in one of the 154 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 27-inch flat-panel televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and complimentary use of a nearby fitness facility.
Dining
A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include business services, luggage storage, and laundry facilities. Free parking is available onsite.
Expand map Room Type |
Cancellation Policy |
Max |
Book |
Studio 2 Twin Non Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Studio 2 Twin Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Studio Queen Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Studio 1 Queen Non Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Studio 1 King Non Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Signature Studio One Queen Non-Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Signature Studio One King Non-Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Signature Studio Deluxe 2 Twins
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Studio 1 King Smoking
Air conditioning Blackout drapes/curtains Cable TV service Climate control Clock radio Coffee/tea maker Cookware, dishware, and utensils Desk ESPN Electronic/magnetic keys Flat-panel TV Free Wi-Fi Free local calls Free movie channels Hair dryer (on request) Iron/ironing board Kitchen Kitchen linens (dishtowels, sponges, etc.) Microwave Premium TV channels Private bathroom Refrigerator Separate sitting area Smoking permitted Stovetop Voice mail Wake-up calls Weekly housekeeping provided Window opens Hide description |
Information available upon room search | Information available upon room search |
To see the current rates
Book now
Check for available rooms |
Extended Stay America - Chicago - Downers Grove
3150 Finley Rd., Downers Grove, Illinois, 60515
United States |
Show map
Property Location
With a stay at Extended Stay America - Chicago - Downers Grove in Downers Grove (Lombard - Oak Brook), you'll be close to Yorktown Shopping Center and Morton Arboretum.
This hotel is within close proximity of Belmont Prairie Nature Preserve and College of Dupage.
Rooms
Make yourself at home in one of the 154 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 27-inch flat-panel televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and complimentary use of a nearby fitness facility.
Dining
A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include business services, luggage storage, and laundry facilities. Free parking is available onsite.
To see the current rates
Check for available rooms
Know before you go
- Primary guest must be 21 years of age.
- Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
- Cancellation policies vary by room type.
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2. Savings based on lowest published rate we've found on leading retail travel sites in the last 24-48 hours for the same neighborhood, star rating, and stay dates. Availability is limited and rates are subject to change. Prices are dynamic and vary based on date of booking, length of stay and hotel class. There is no guarantee that these prices will be in effect at the time of your search. Prices do not include taxes and fees. Hotwire is different from retail travel sites. With Hotwire you enter the date and location. Hotel revealed only after booking.