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Our holiday in the hotel got off to a bad start, with the manager handling a concern with the room very aggressively and abruptly, but things were rectified quickly and the holiday went smoothly from then on. Initially, our apartment was in an unacceptable condition when we arrived, so we asked night staff to arrange cleaners in the morning, who didn't come, so after an hour or so I went to reception to discuss the room. The manager was adamant that the room was fine, and started shouting loudly and aggressively, which could have escalated badly. He then came to view the room with his housekeeper, and he quickly realised that his staff had let him down, and was extremely apologetic. We were given another room on the 6th floor which was lovely and clean, with awesome views, and 'much nicer' than the first room, and the manager was very helpful and professional for the duration of our holiday, as were all the staff.Cleaning service was quite regular thereafter and we had no problems to report. Both rooms were similar, in that they had separate bathroom and bedroom. The first room had nice furniture, although ring stained etc, and the 2nd room felt much newer and well maintained. Beds were very comfortable in both with matching bedding and curtains. Both had sliding wardrobes and dressing table, with the first having it's own balcony from the bedroom, with reading lights above beds and bedside drawers. Furniture throughout apartment was pleasant with wooden lockable doors and features. Bathroom had large sink and mirror, with white toilet, Bidet, and bath with tap shower. Tiled floor.Kitchen and living room next, with kitchen fitted to end wall, wooden units, sink, cooking hot rings. Under fridge with small freezing space, and microwave. No kettle, toaster, or iron etc, but we received both kettle, toaster, and tin openers etc, and a tv remote (not needed to work portable tv)) from reception upon asking, free of charge.Dining table, 2 settees either side of the room, with coffee table and sideboard, leading to sliding patio doors, to large balcony. White plastic chairs on balcony and table a little tired. This is only a 2 star hotel though to be fair, so over all no complaints.The stairs to each floor were all wooden, and charming, with 2 lifts also, and the decoration was pleasant, with sponged walls, and quaint sideboard on each floor. I liked it, as it was warm and homely.Small pool outside, plus a tiny kids pool, with loungers and seating. Typical outdoor pool table etc. A grass area to side of hotel. Hotel protected by a fence.We went with On The Beach, who list many facilities at the hotel which don't exist, so be aware of this.24 hr Reception area, with, large screen tv, computer / wifi, seating area. Pleasant toilets in lobby. There is one bar at the hotel, situated in a very pleasant room, which has nice wooden beams, disco style dance floor, and seating / coffee tables. Large screen tv, cigarette machine, organ. The bar is well stocked and serves draft beer as well as cocktails and shorts etc.Beer is 2.50 for a pint. Cocktails 5.00 which is reasonable. Barman was friendly and reception helpful.There is no shop or supermarket at the hotel, and no restaurant. You can order basic food from the bar though, such as burgers, omelette and chips, sandwiches etc, but don't expect a restaurant. There is a room for your cases etc on the last day.Supermarket wise, there is a large shopping center called Continente, about 10 minutes walk, that also has fast food outlets on the 2nd floor that are worth a visit.The hotel location isn't too bad. Walk one way, you have the beach. Another direction, the town centre, and another, the shopping, with the hotel kind of in the middle, not next to anything, but only 10 min walk from everything. You can get a taxi for about ¿¿¿4 to most places, but you can also cut through a small wild area full of beautiful wild flowers alongside the neighboring sports pitch which is quick enough.The resort it

Stayed here for a week and the people there are very helpful and go to great lengths to help people.the rooms are a little basic with not much aof a good view but the maids come everyday and kept it clean enough.thought we might have got a microwave to cook with though? Its cheap enough to go out for meals anyway.only problem was it was a fair walk to anything.they do have a bus but we kept missing it

We stayed here for 10 days at the end of April 2013. This hotel is basic but very clean, the staff are lovely and really helpful. The hotel provided exactly what it said it would. We were not promised wi fi in the rooms so didn't expect it, it is a 15 minute walk from the beach, but we knew that so were not disappointed. After our first night we asked if we could move rooms to get a bit more sunshine through the day. The staff had no problems with this and we were moved within 30 minutes to a sea view room with 2 balconies! Don't be afraid to ask, if they can help you they will. The move made our holiday. The beaches are amazing as you would expect on the Algarve. The 'strip' on the sea front is a bit 'kiss me quick hats' and 'English breakfasts' for us but that is our personal choice. We just worked a bit harder to find alternative restaurants. The best one we found for well cooked, fresh food that is reasonably priced and has a good hint of Portuguese cuisine was the Mick and Chris Wine and Food Bar, near the western end of the Praia da Rocha avenue 'strip'. Mick the barman and Moura, the chef from Madeira, are lovely, very welcoming and if you like watching football without beer slopping round your shoulders, this is the place as they are also keen fans. There is a Lidl and a large supermarket 10 minutes walk away. We hired bicycles for 4 days which was a good idea. We got away from Praia da Rocha for a bit. Portimao is nice enough to wander round. There's not a lot of 'culture' unless you go further afield but it depend on what you want from your holiday. If you want clean, good value accommodation then this is fine and the beaches are wonderful.

this was one of my first holiday after 5 years !!! we stayed in mirachoro in april. hotel is basic but sufficient and with very helpful staff. All three receptionist staff ( Leo, Dora, George) and bar man were very very friendly. I would definately come back to thius hotel if i could.

This was the worst hotel we have ever stayed in. My partner and I stayed at this so called hotel for one week and wanted to go home after the first night. The description and what it offers is not correct. There is no Wi fi in the room only in reception. Ten euros for a remote control to watch tv has no English channels (we did not bother. Our view from the balcony was overlooking the motorway. The room is need of a complete make over. Rather then do this in the reception or toilets downstairs. The manger needs to think of the customers and make changes so that more people would be happy with the hotel and prepared to come back again. We will not be back. Stay away from his hell hole.