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We spent 7 nights here, offer price 110¿¿¿ per night for a standard double room, breakfast included. Very interesting price.CONS: - The approach of the staff with the customers is generally adequate when everything is fine. When there is a problem or a complaint, the approach of the receptionists is completely wrong. 1st example: At the check-in I said that I needed to test the availability of internet connection before moving in, because internet was essential for me. Their answer was: "Go head and test it, but if it's not working you still have to pay the first night because of your booking". Very bad approach, the good answer would have been "Go head and test it, internet connection is a guaranteed service and it works well". 2nd example: Since we paid a special price, they gave us one of the worst rooms, hidden by the rocks, very dark and very cold too. I tried to use the heating, but it was broken. They promised to fix it and the technical team came 3 times without success: it was an odyssey. I had to complain three times at the reception, and everytime I suggested that maybe it would have been easier to change the room than waiting the heating system to be fixed. They told me that changing room requires me to pay an extra!! I had to insist that no extra must be paid, because the broken heating is THEIR problem, not mine. Finally they agreed and they changed room for free. Anyway, I find unacceptable that a 5 stars luxury hotel requires you to fight to enforce your customer's rights. Really disappointed about this aspect, they should take lessons about what a customer's oriented approach is. Exactly the opposite of how they behave! - Low-quality breakfast! I would say even awful if you have high expectations. The choice is pretty wide, but food doesn't taste any good, because they use very cheap ingredients. Suggestion for the management: increase the overall quality of the breakfast, and this investment will have a positive impact on your revenues, for sure. We did not try the restaurant because we read bad reviews and the prices were extremely high (at least twice as more expensive as a very good restaurant in Garachico).SO SO..:- The gym is small but the quality is high (Technogym). Unfortunately the "tapis roulant" was broken, which is not good for a 5 stars hotel.- The SPA area is nice, but it is unfortunately very expensive (25¿¿¿ per day per person, not included).- Rooms are very spacious, well-equipped, with large and comfortable beds, and bathrooms are also large and comfortable. Cloakroom is big and useful. On the other hand, the level of cleanliness is average and the isolation of the rooms from the ground is not good: we found a few spider, one cockroach and others minor insects during our stay. PROS:- Stunning location, with beautiful view of the golf course, the see and the mountains on the back.- Very good project from an architectural point of view: it is structured like a village, with low impact on landscape and very high accessibility (i.e. you don't have to go through the reception when you go in/out, you can use several different secondary entrances and you don't feel like being in a hotel). - Beautiful outdoor facilities: 2 pools (one heated), and several terraces with very confortable queen beds to lie in the sun. Gorgeous garden with tropical trees on the east side. Very nice.

Excellent hotel in a quiet part of Tenerife, the place to be for golfers, nice restaurant with superb good! Beautifull surroundings and seaview, good hiking possibilities in Teno mountains. The golfcourse is situated along the Atlantic Ocean with stunning views and alias a nice breeze. Ask for an upgrade, you get a nicer view for a small amount,

My partner and i just spent four nights here. Overall happy with hotel, nice spacious rooms, nice pool areas with excellent views. However, what was not mentioned when booking this hotel was how remote the location was. Luckily for us we hired a car and found the two hour journey through the mountains from the south airport extremely scenic but long. This drive is not for the faint hearted or for someone who is not confident with driving. A taxi ride here would cost you a minimum of ¿¿¿150 so be warned. Back to the hotel, breakfast buffet was average, ate twice at the hotel for lunch and on both occasions we were dissapointed. Never played any golf but the views looked amazing, However, we did spend an hour in the Spa which was disappointing and nothing 5*. The local massage we had was average and not worth rating. The gym was a joke, one bike, one rowing machine (which wasn't working) and a multy purpose weights machine. For those who enjoy going to the gym you will be dissapointed with this one. The village around the hotel is very quaint but there was a severe lack of good resturants but do recommend a 10/15 minute drive to Garachico for some excellent local cuisine which the hotel did recommend. Overall a nice weekend away and well worth a visit. We would not return due to lack of things to do and see.

Okay I¿¿¿m going to break this review down into sections as there were four of us and two wanting the sunshine and the other two going for the golf. So here goes starting with the hotel: Room ¿¿¿ We were in the standard rooms and I can safely say they were amazing much better than some other hotels we have stayed in. Very clean and maid service was superb can¿¿¿t complain about anything. Pool Area ¿¿¿ Pool area was brilliant more than enough sun loungers although the downstairs pool was freezing!!!!! Pool Bar served good food the prawns were excellent and service was amazing. Food ¿¿¿ Buffet Restaurant ¿¿¿ Hot food a disappointment very limited selection and stuff was clearly precooked hours before however prawns were superb. Cold selection was amazing lots of different salads, pate and fish. Ala carte restaurant ¿¿¿ Very good but menu became limited after second visit. Bar area ¿¿¿ Lovely venue, amazing views and staff are generally very very good. Staff ¿¿¿ Are an absolute credit to the hotel very polite, at tentative and generally can¿¿¿t do enough to help. Golf ¿¿¿ Everything was superb from shuttle service, practice areas and being able to hire electric carts. Course- some amazing views, in great condition, real challenge and some of the most difficult greens I¿¿¿ve ever played on. Weather ¿¿¿ We went in April and it was generally sunny all the time we were there however very windy! Spa - amazing Overall i would say this is definitely worth a visit if you are a golfer or like to lay in the sun (more sun in the south though). Not really suitable for children as there is nothing there for them.

Had a week here at this golf and spa 5 star hotel for some sun and golf. Hotel and Golf didn't disappoint, but spa expensive for what it is with quality of treatments not as good as we've experienced at many other places. Hotel setting is excellent away from the usual Tenerife concrete jungles, the staff at the hotel throughout were superb, very helpful and welcoming. Breakfast buffet is very good value and evening buffet is competitive in keeping with a top hotel compared to local restaurants. Car hire is necessary and we found it cheaper to hire for a week than take taxis to and from the airport - tenerife south. There are small things they could improve on - like putting quiet rubber castors on the hotel's trolleys instead of plastic ones, putting signs by each pool showing the water temperature, but these are small!