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Es Ratxo Hotel & Spa
Cami de Son Net, s/n, Puigpunyent, 07149
Spain | Show map

Property Location
A stay at Es Ratxo Hotel & Spa places you in the heart of Puigpunyent and within the vicinity of Son Vida Golf Course.
This 5-star hotel is within the region of Marineland Mallorca and Puerto Portals Marina.

Rooms
Make yourself at home in one of the 25 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include direct-dial phones, as well as safes and complimentary newspapers.

Rec, Spa, Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities include a concierge desk, a pool table, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include limo/town car service, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.

from €202

To see the current rates
Check for available rooms

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4 out of 5.0
Score from 62 reviews
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Lovely weekend retreat
We were looking for a quick weekend retreat and I happened to stumble upon this gem! I only found it by chance through a website (whilst trying to ali...
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4 out of 5.0
Lovely weekend retreat
We were looking for a quick weekend retreat and I happened to stumble upon this gem! I only found it by chance through a website (whilst trying to align last minute flights!) it was definitely a gamble that paid off!The photos of the resort looked wonderful online so we thought to give this place a go! We arrive late Friday night and travelled down by taxi from the airport (45 mins/ hour, which was a little longer than we had anticipated ¿¿¿could be considered a slight negative, however this was certainly our fault for not researching enough before we arrived!) I was actually pleased that we arrived at dusk, as the soft lighting from the resort that lit up the valley was simply beautiful! The last leg of our journey down the winding road to the resort was so picturesque ¿¿¿ I couldn¿¿¿t wait to arrive!Greeted on arrival and shown to our room (also offered something to eat as we had missed dinner) ¿¿¿ our room was fantastic ¿¿¿ exactly how it looked on the website ¿¿¿ huge four poster bed, luxurious bathroom and our own private courtyard to sunbathe in should we not want to lounge by the pool (which we often did, the main selling point for us on this holiday was the spectacular view and surrounding scenery, very very secluded!)It was a shame we weren¿¿¿t able to stay longer at this resort as it really was stunning, just up the road is a nature reserve you can spend a day walking round. I¿¿¿m sure it was only a short drive to town or the surrounding areas also (we ran out of time to do this!)The only negative I would say was occasional ¿¿¿lost in translation¿¿¿ moments ¿¿¿ mostly ignorance on our part, but it would¿¿¿ve helped to have a few more English speaking employees about the resort. There also wasn¿¿¿t much visibility of management or people on site to assist/ ask questions and the food was ¿¿¿alright¿¿¿ ¿¿¿ for a long weekend though, these minor things are easily overlooked
2 out of 5.0
"Que?"
Positives:Secluded & peaceful locationNice roomsNice goatsThe MasseuseBreakfast - good variety, eggs available and offered Negatives: The lack of good management resulted in poor service quality, examples include - No 24 hour service. This is required in a 5 star hotel. We arrived late. Fortunately the night porter, working his first night, went to the kitchen and made us a sandwich!Our dirty dishes from the sandwich were removed from our room on day 3, after putting them next to the front doorOther dishes were not removed from the room at allThe restaurant staff are well-meaning but are pretty hopeless - e.g. orders forgotten, very slow service, bread offered with desert?!, the language barrier became tiresome after a whileInadequate warm water from the shower (it was just off cold the whole of our stay). We mentioned this to the Manager who shrugged and said 'sorry' Lack of water pressure from the showerThe pool area is not cleared until the next morningWe had a storm in the afternoon - the sun bed mattresses were not collected in and so were soaked for the next dayVery limited waiter service around the poolThe pool bar was shutThe access road is notoriously bad - it feels like you're entering Jurassic Park. It didn't bother us but it is quite a drive back to the villageRestaurant - average although we had a good steakIn summary - a great location if you want to get away from it all but only 2* very lazy service. We actually had a relaxing time but we did not expect the staff to be as equally lethargic; for that we would have to rank the experience as disappointing from a hotel claiming to be 5 star quality. Would we go again? - unfortunately 'no'.
3 out of 5.0
Long way
We were staying in a villa close by and thought we would try the hotel for dinner. Its a long bumpy ride to get there so be prepared. My food was fine but the wife was not happy with her fish which did not look particularly good to the eye . Service was slow but the staff were pleasant . Family near us move inside as the wasps attacked their table . Staff were quickly on the scene but it seems its a regular thing. Dishes of food put on the walls to distract the wasp did the trick . I must say the drive back did play on my mind during dinner and i was glad to get back into the village in one piece . Sorry but not worth the effort to get there .
5 out of 5.0
An excellent place to relax
I'd really recommend this place, ideal for a weekend or short break to relax. The people that work there were very nice with us and provided a great service.It doesn't take too long to get there from the airport and neither to Palma (main city).I love Mallorca.
4 out of 5.0
Sensational mountain location
Please don't be put off by the negative comments that others have left - the location and setting of this hotel is wonderful. However, if you are a beige kind of person who likes flat tarmaced roads, identikit hotels with over-zealous service then this is not the place for you. If you enjoy exploring off the beaten track then the road is really not a problem, yes there are potholes and it is dusty but it's realy not that bad... Our room was lovely - I enjoyed the low lighting and lack of hotel 'stuff' lying around. This is really a small boutique hotel with a small yet very competent and friendly staff - perhaps it is more akin to 4 star in that there is no drinks service round the pool and the breakfast buffet was only OK - the trick is to ask them to make you a coffee from the restaurant machine - don't try the stuff in the flask! Highlights: amazing mountain views, natural, remote, quiet location, gorgeous restaurant. Lowlights: only tepid water (it was being fixed) so couldn't really enjoy the bath tub or shower... Lots of wasps - no traps or any attempt to get rid of them... But this is a great romantic getaway - we spent the first 3 nights of our honeymoon here and it was great - but it would not be good for kids - there were some there and they were pretty bored... or for those who want to be super pampered. It felt like out own little villa for a few days which was just what we wanted...
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Facilities | Show all facilities Close
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  • Tours/ticket assistance
  • Accessible path of travel
  • Accessible bathroom
  • Parking (free)
  • Wedding services
  • In-room accessibility
  • Designated smoking areas
  • Handicapped parking
  • Full-service health spa
  • Roll-in shower
  • Garden
  • Conference room(s)
  • Event catering
  • Pool table
  • Air-conditioned public areas
  • Number of rooms: 25
  • Poolside bar
  • Bar/lounge
  • Sauna
  • Airport transportation (surcharge)
  • Restaurant(s) in hotel
  • 24-hour front desk
  • Number of floors: 2
  • Currency exchange
  • Room service (24 hours)
  • Tour assistance
  • Multilingual staff
  • Airport transportation
  • Fireplace in lobby
  • Banquet facilities
  • Concierge desk
  • Rooftop terrace
  • Health club
  • Swimming pool - outdoor
  • Television in lobby
  • Dry cleaning/laundry service
  • Swimming pool - indoor
  • Luggage storage
  • Limo or Town Car service available
  • Accessibility equipment for the deaf
  • Beauty services
  • Complimentary breakfast
  • Laundry facilities
  • Meeting rooms (small groups)
  • Steam room

Property Location
A stay at Es Ratxo Hotel & Spa places you in the heart of Puigpunyent and within the vicinity of Son Vida Golf Course.
This 5-star hotel is within the region of Marineland Mallorca and Puerto Portals Marina.

Rooms
Make yourself at home in one of the 25 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include direct-dial phones, as well as safes and complimentary newspapers.

Rec, Spa, Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities include a concierge desk, a pool table, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include limo/town car service, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.

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Hotel area
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Cami de Son Net, s/n, PUIGPUNYENT, ES

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Es Ratxo Hotel & Spa
Cami de Son Net, s/n, Puigpunyent, 07149
Spain | Show map

Property Location
A stay at Es Ratxo Hotel & Spa places you in the heart of Puigpunyent and within the vicinity of Son Vida Golf Course.
This 5-star hotel is within the region of Marineland Mallorca and Puerto Portals Marina.

Rooms
Make yourself at home in one of the 25 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include direct-dial phones, as well as safes and complimentary newspapers.

Rec, Spa, Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities include a concierge desk, a pool table, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include limo/town car service, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.

from €202

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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