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I got a great deal on Hotwire for this hotel. The location is amazing! The room was beautiful. My only complaint was that the room was so nice it was hard to leave it! The hotel staff was helpful and nice. The hotel is walking distance to the pier and beach. The parking is a little pricey but for the price I paid for the hotel it was still well worth the money!

I stayed at the hotel in late May 2013. Unfortunately, I got a room facing the Marina - which has some sort of refinery that is shrouded in not tall enough fencing. If you are staying here push for an ocean view room; it will be a much better experience. The hotel appears to have been relatively recently refurbished; nice job on the lobby and lounge and an okay to poor job on the rooms. I had lunch at the restaurant across the turning circle - it was expensive and very average - prawn pasta dish that was $26! The staff were all friendly and accommodating.My biggest gripe was the internet charge $12 / day / device.I wanted to rate this place an average - but I am afraid for 2 nights $763 (not including food) it is wildly overpriced.

We really like this hotel,it's beautiful has a great location near the pier and it has lots of character,the staff makes you feel at home.we have stayed at several locally and like this one the best. The only thing we didn't like was the stiff parking charge.

Do not let the pictures fool you the hotel is very far away from the beach the pool is shared by the hotel and the marina. When sitting by the pool you can't even enjoy the ocean as it is block by a wall. We were welcomed by Katie at the front desk she was about the only one that made us feel welcome. Paying $25 for parking a night and missing high speed internet in the room. When checking out they could not even ask us how are our stay was,

We've stayed at the Portofino many times over the past several years. It's like having a beach house without the commitment. The staff consistently goes out of their way to make the stay more enjoyable and this time wasn't any different... except for the fact that the staff was REACTING to missteps rather than preventing them.We checked in on Saturday for a two night stay in a King Deluxe Ocean View room. Our first room was almost all the way to the left (south) side of the hotel and... well... it smelled like a wet dog. Seriously, like a kennel. We asked to move to a different room and only one other option was available (understandable as it was a holiday weekend). We moved a few doors down to the very last room on the corner. We noticed that the hotel is starting to look a little beat up. The beautiful renovation is showing signs of wear and tear... stains, chips, thread wear, etc... Bound to happen... but kind of a bummer.So my awesome wife decided to take a shower.... and it did not drain. So after her hillbilly shower, we called down to see if anything had changed room wise. A cancellation? Upgrade options? A Suite? There was a suite available but at an additional $200 a night we decided to grin an bear it.So we got dressed and on our way out, a woman with a walkie talkie and clipboard was walking down the hall and spraying something with each step like a scene from outbreak. You cant cover up mildew with tropical perfume, y'all. But, at least our concerns were heard, right?After a lovely dinner out, we returned and went to sleep. Well, we didn't actually sleep because the mattress was concave and worn. Every time one of us moved the other was jolted from their sleep... kind of like a circus trick. We finally both fell asleep and were awakened by the cleaning staff YELLING at each other from the hallway and adjacent rooms. I opened my door WTF? And there was a guy literally RIGHT THERE right next to our do not disturb sign (and many others) laughing and carrying on in the early morning. Seriously?The were VERY apologetic, but still... slipping... see?We discussed our evening with CHRIS K at the front desk who was AWESOME. He immediately found a room to upgrade us to (no charge this time), had our clothes moved and bought us brunch at Baleen. Wow. We were impresssed.However, at Baleen... they completely forgot to put in our order and we sat for an hour waiting patiently for our complimentary bunch as everyone ate around us. Our panicked waitress was running around trying to make it right... but it wasn't exactly relaxing.At a certain point, you think... are we being PUNK'D?After a day at the beach (thanks to their complimentary beach cruisers) we returned back to our PREMIERE OCEAN KING and were delighted. It was like a different hotel. And the mattress was pillow topped and quite comfortable.Next morning... no noise. Better.So all this being said, I'm not sure that we'll be back to our little "beach house." It's a bummer. We like the proximity to WeHo and the staff couldn't be nicer, but I think it's time for a refresher.