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Stayed two nights, very friendly, clean, and comfortable. Onsite restaurant (bar) has good food, just noisy (bar element). I would stay here again. Other restaurants and fast food close by. Bathrooms are on the small side.

The General Manager Mr. Dan Goel is a down to earth person that listens and action on any concern that you have.Very flexible and ensure that Guest is priority in all aspect.I have stay in many IHG Hotel Chain and this is probably the only GM that i know of that interact with the guest and personally ensure that their needs and concern is address.Dan even gave me his cell phone and inform me to call 24/7 if i have any issues while staying in his hotel. Wow...my hat off to Dan...Keep up the Good Work.Hope this review will motivate other GM to follow suite

On behalf of our organization TAGC (www.tagc.org) we rented the banquet hall for celebrating women's day on March 23rd 2013. The entire process from start to finish was seamless, friendly and outstanding to say the least. Dan Goel who is the General Manager has been terrific in providing all the assistance we needed even when some of the help required was last minute. First he got the hall ready with everything that was promised then he stayed on with us until we settled well in the hall and he made sure we had a dedicated and friendly hotel employee available to us to help through out the event. It has been a very memorable and pleasant experience for every one who participated and we can't wait to come back for the future events.Thank you Dan and Holiday Inn Management for a great experience.Ramesh GarapatyPresident TAGC

Got snowed in at Chicago Airport and got a half-priced voucher. Had to get the Holiday Inn Shuttle, it was late at night and I told the driver I was hungry so he called ahead to make sure the restaraunt was still going to be open. Food at bar was very good and they offered the complete menu up until closing at 1:30. Check in was good and the hotel was like new, very nice and clean, with a very comfortable bed. Cindy made a shuttle reservation for me at 9am and when I arrived at the front desk at 8:45 the driver was waiting for me. Excellent staff from the bar to the front desk to the shuttle drivers. I really felt they went above and beyond!

I have had the distinct pleasure of staying at the Holiday Inn located at 200 E Rand Mt Prospect Illinois for seven weeks. Never have I felt so welcome and taken care of with kid gloves. The entire staff always had time for my questions or simply listening to me ramble on.The Staff without exception stopped and smiled with a warm and friendly greeting anytime my fellow travelers and I walked by either coming or going no matter what task they were performing.Restaurant recommendations were exceptional and always right on point, (with perfect directions all the time).My room was kept emaculate by the staff at all times.Please thank all the staff including Martha, Vanessa, Diana, Martin, Dan the Manager, and Derek the sales manager.All went above and beyond to make me and my fellow companions stay comfortable and safe.I felt spoiled.What a breath of fresh air in the hotel world.I do a lot of traveling and have never received service this exceptional, it takes a lot of the pain out of being away from family and home.I will always remember the treatment I received at this hotel and will definately recommend to others.I have began to think of your staff as friends and will miss them when I leaveIn closing I would like to say the entir staff should be commended for thier proffessionalism, as well as the warm and friendly atmosphere they and they alone have created at this Holiday Inn.Thank you all from the bottom of my heart!Regards and God BlessJay Yarmy Sr