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We had a 10 day stay here.Not a hotel for young people, nights entertainment was a piano player. Luckly there was alot of resturants ect a short walking distance away.Rooms were ok amd cleaned daily.We stayed bed and breakfast, which was ok. Same foods daily but was nice. Swimming pool isnt great so we used the lido pool on the main strip area where you have to pay around 3euros each but well worth it.Beach nearby is black sand, and theres not alot of it.Some good local attrations such as loro park, there is a shuttle bus service for free.I would not stay at this hotel again. But would go back to puerto de la cruz.

We were looking for cheap hotels, but it wasn¿¿t that cheap for the price performance ratio.The 4 Stars Hotel would not get anyone in Germany because it is comparable to a youth hostel. That means, for me it was "ok", but not for the money, and not more than ok.Here some short facts: Old hotel, old equipment, old lifts, old windows (extremely bad noise insulation, sea rushing vs. sleeping), rooms ok, balcony good with astounding view at the bay. 10 floors =240 rooms=480 travellers, very little hotel area with one little and shady pool (nobody used it ever, hardly used sun loungers - twenty always there). Food like in youth hostels - not bad (the los gigantes catamaran inclusive food was bad) but nothing for hotels.DVB-T flatscreen with 10 international programms. Style (especially dining area) remembering the GDR. Room size was standard, with little equipment and an old extra fee safe. Staff was friendly, service was ok, but hotel language is spanish with a little bit english.1 billard table, 1 (!) expensive internet terminal. Animation program every night with spanish music just for spanish seniors.At last, location was almost fantastic, almost in front of the shore in central city, direct to the red flagged playa martianez and the lago martianez pools. Supermarktets, night clubs and the rest around the hotel. If you want an even better view, take the beatriz or tenerife playa towards the concordia, they are in first row. If you want to visit concordia at all, look for the cheapest prices and do not take All Inclusive.

The only positive aspects of this hotel are the location and the variety of food at dinner. Otherwise, the hotel offers very little. The furniture is old, the rooms are very austere, no minibar, no refrigerator, no carpets on the floor, no hair-dryer, no shampoo or shower gel in the bathroom, a small tv with only a few spanish channels plus RTL and BBC. The employees of the hotel can hardly understand english, even the people at the reception desk have major difficulties in getting what you tell them. You must be very patient with them, they seem to be slow-minded and if you don`t know any spanish it is very difficult to get along with them. The elevators are old, they make a lot of noise when working. And all these in a 4 star hotel. I cannot understand on what criteria have they rated this hotel 4-star.