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I recently stayed in the apartments which are part of the hotel,which were very clean and had everything you need,but I want to comment on the helpful service i received on returning home. I left a pair of earings which were of sentimental value in the apartment and after emailing them I received a very helpful and friendly reply from Barbora ,who informed me that they had found them, and promptly returned them to me at no cost from Spain to Great Britain.

What great value for moneyArrived around oneish and went to our fantastic room,what a balcony and what a view .Stayed at 63 and was more than pleased, large balcony with sun beds two chairs and table and parasol.Barbora had put us a kettle and cups in our room so could have a nice cup of tea in bed in the morning.Breakfast and dinner were great with lots of choice and very tasty, the staff are very hard working and willing to help and always had a smile.Would definitely return.A big thumbs up.

This is a lovely hotel with lovely, friendly, smiling staff and in a fab location built right at the edge of the sea. The room was fantastic, dead centre at the back which overlooked the sun terraces and the sea, although from the inside it seems like it's in the basement and in this respect this level (rooms 10/11/12/14) is not suitable for anyone with mobility problems. There are a lot of stairs one way or another. The room was cleaned every day and was always spotless. The bathroom door only just has enough room to skim past the vanity unit and I got my fingers caught a couple of times by closing it with my hand on the door and not the handle (if you see what I mean). It wasn't a family room but I don't know if it's the same in rooms that might be used by children. Our private terrace was huge with non plastic furniture which was nice. The food was good and plentiful at breakfast and even included cava for a glass of Bucks Fizz if you wanted it. We ate once at the hotel in the evening, which was a buffet, and again the food was very good and cost ¿¿¿18 for all you wanted (excluding drinks).The pool area did lose the sun at about 4.30 but it is early in the season and there are other small terraces all around and a large one outside the bar which opportunely has a happy hour from 5-6 with 2 for 1 on beer and standard spirits, which have very generous measures I have to say. There are also lots of areas with comfortable couches and armchairs to sit and have a drink or just chill out.There isn't a great deal outside of the hotel (other hotels, a couple of cafes which serve chicken, steak etc but it's only about 15/20 minutes on the bus to Palma and they are very frequent.I've got a few photographs but to be honest they're not the best quality. I'll put them on but please note they don't do this lovely place justice.Can't wait to go back.

The reviews by cathpierce and Christine231 say it all..Great hotel for the price. It really is a 3star plus! Lovely staff, great location, good food, very clean, comfortable, if a little small, beds, great view, Bus stop right outside the door. What more could you ask? (Some people will never be pleased so they write negative reviews.)My advice--- Go and Enjoy.

Staff in the restaurant was very helpful and polite. However, the room wasn't very cosy and clean. Furnishing old. Bathroom big enough. The hotel needs general re-furnishing in order to qualify as a 4 star. I heard about very nice warm suites with a sea view. However, my experience wasn't that good. At the beginning of the season, rooms are still cold during the night and the first 2 days of my stay the air-conditioning wasn't working properly, so I had to ask for additional blankets. For some reason, you could hear the neighbours during the night, as they were using their bathroom and even see a reflected light from their bathroom in our room.The positive about this hotel was the food in the restaurant. The staff was very helpful. There was a big choice of dishes corresponding to a 4-star restaurant, and the ones I tasted really good. You could see that the products were fresh and of good quality. Another positive thing about this hotel is the fact that city bus No 3 stops right in front of the hotel; you could reach the center of Palma within 35 min. The bus comes every 10 min.