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We have just spent 3 days at this hotel through RCI and our overall impression is: quite basic standard and quite old fashioned. The appartment had 2 bedrooms, one with double bed and one with twin beds. The cushions were not comfortable. The kitchen was quite small with only essential equipment, microwave, coffee machine and toaster and hobs, no oven. However the fridge was big with a spacious freezer. Television quite old fashioned with only spanish channels.We had asked for a ground floor unit and I was grateful the hotel could fulfill our wish, it had private garden and direct access to pool area, which was really nice and wonderful for the children. Also parking was just behind the appartment with easy access.Cleaning was offered every day. We did not try the restaurant as we were sightseeing quite a lot and no time really. The hotel is not beach front and just on the ourskirts of Las Roquetas, but very short walk to the beach with restaurants, more hotels, all quite turistic.The pool area was nice, however the water was still cold at the beginning of May, but the indoor pool was open. Quite small, but the children had fun.

This may be advertised as a four star hotel - they should be sued under the trade description act...! No air conditioning, drab interior from the '70's, No English speaking channels on an extremely old television, no kettle, No oven, No grill. The cot that we had pre booked ( which we had to chase up at Reception twice!) was broken. The staff at Reception were extremely unhelpful and either didn't speak English (or didn't want to!!) The 'Complimentary breakfast' that had been advertised as, had to be paid for...!!!! This really was the WORST holiday me and my family have ever been on and we were just so disappointed. We will Never go there again!

We stayed 4 persons in a two bedroom apartment In february for a price that you would pay for one person elsewhere. The apartment was clean, big and warm. In winter the neighborhood is closed so you need a car but the place is fine to get to know the province of Almer¿¿a.

As you approach Reception you enter a modern newly refurbished environment.When you go towards your apartment you then leave the ¿¿¿newness¿¿¿ for a long dingy corridor, poorly signposted which takes you to your appointed BLOCK.Room assigned was poorly indicated and had a Coke Cola machine humming outside of it. Spacious apartment but was not until going to bed that we realised we could hear the drone of the air-conditioning plant across from the car park.Plenty of wardrobe space but no drawersWhy does the hot water have to be scalding?Had to really bang the entrance door hard to close it from both inside and outside

We booked the hotel through an internet website. They gave us a 1 bedroom apartment.when we arrived there we were positively surprised from the modern hall and the quick check in operations, but that was about it.The room was miles away from the concierge, the elevator (last maintenance check probably made in the late 70's) didnt work and when we opened the door, we found our room again furnished with old pieces of furniture from the 70's and an incredible smell of a palce which had been closed for years! not to mention the smell of smoke (non smoking room) in the small bedroom.The bathroom didnt look very clean, with some hair on the floor from the previous visitors and the kitchen wasnt in the best condition either. Overall the cleaningness of the resort is very bad and it's certainly not the one you would expect from a 4 star resort. .The outdoor pool area is cheap looking and not very clean either, with concrete and rotten tiles all over the place.The worst part of the experience was the buffet. The quality of the food is really , really bad. Expecially the breakfast is made up of discount like jams and corn flakes, undrinkable coffee from automatic machines, cold and grey looking slices of ham and second hand look alike cakes. No croissants, no fresh cakes, no fresh nothing. We had problems with the concierge on our last day because, as they promised us, having booked the room on the web we were entitled to a late check out, so that we went back to the room at 2 ans we found it locked. we had to go back 3 times to the concierge before they ficxed the problems, and with the elevators not working and the disctance this was a real problems and not a pleasant experience. They eventually fixed the problems (not a word of excuse) but the day after we found out they charged us an additional 20 euros for the late check out!!! unbelievable. long story short, NOT a 4 STAR HOTEL, SERVICE VERY VERY BAD, FOOD 1 star, CLEANINGNESS 1 STAR