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Love this hotel I've stayed a few times on business. The food in the bar is delicious and the setting for breakfast is amazing for views. If you are doing business with DKIT it's the best option. I haven't used the gym but I know there's one here

My boyfriend and I stayed in the hotel a few months ago.The price for one night stay was not cheap so our expectations where high.When we arrived at the hotel for check in we where greeted by a man who talked extremely fast and overloaded on information that we didn't quite catch anything of what he was saying! the room was small and had no lightbulbs on the ceiling except for a small spotlight above the door which having arrived in the evening was very frustrating ,two dull lamps just about did the job for the night,every cup and glass in room had small chip or crack and the tip of the ICEberg was having to put my cardigan on in the middle of the night after waking up shivering as the Window did not close properly when I informed the girl at reception the next day I was given a patronizing smile and told accommodation staff would be informed..no apology..would not recommend hotel to friends or family and unfortunately will be steering clear of Crowne plaza hotels in the future.

I had my first ever stay in the Crowne Plaza Dundalk last night (27 April 2013) in order to attend a friend¿¿¿s 50th Birthday Party being held nearby in Blackrock, County Louth. We were checked in by Brendan who was professional, welcoming and courteous but slightly robotic and scripted. Our room was on the 11th floor which was a bonus for me as I love being on the highest floor possible. The room had a panoramic sea view but unfortunately because of the hotel¿¿¿s location off the main road the eye tends to drift to the Industrial Park and Electricity Station on the opposite side of the road. The room was big, bright and modern with a fantastic bathroom that had a separate bath and large shower. Before heading off to the party we decided to eat in the Fourteen Below Bar. The bar was busy as there appeared to be a conference taking place in the hotel and a number of families dining out as part of their first communion day.We ordered one portion of the Open Beef & Guinness Pie (¿¿¿14.50) and one portion of the hotel¿¿¿s 8oz Fourteen Below Beef Burger. The food appeared to take a long time to come to our table, which sometimes is not a bad thing as it usually indicates that food is being cooked to order, but in this case when our food arrived it appeared to have been left sitting under heat lamps for quite a while. The blackish-brown mass of Beef Pie didn¿¿¿t look very appetizing on the plate and the Burger was so well cooked it was almost cremated (I wasn¿¿¿t asked how I would like my burger cooked).It was easy enough to get a taxi from outside the hotel to take us to our party. When we returned to the Crowne Plaza Dundalk at a couple of minutes after midnight we decided to return to the Fourteen Below Bar for a nightcap. The bar looked very stark as all the light were turned on full power and were disappointed when we order a coffee to be told we couldn¿¿¿t have one as the coffee machine was being cleaned. The served (Chad) was friendly and apologetic and offered us some complimentary biscuits with tea in place of the coffee.The bed was incredibly comfortable and we had a good night¿¿¿s sleep. We were on a room-only rate so didn¿¿¿t get to experience the Fahrenheit Rooftop Restaurant for breakfast. Check-out was fast and polite. If we needed to we would stay in the Crowne Plaza Dundalk again but I think we would probably go somewhere other than the Fourteen Below Bar if we needed something to eat. Great hotel with some great views; a pleasant experience overall¿¿¿

I eat here quite regularly. The food is flawless and quite tasty. All in all it is a goof place BUT as of late i have had some bad experiences here. Up until 2 weeks ago I used the ground floor restaurant to entertain business clients during the week. On the last occasion the service was terrible. The young lady serving us practically threw our food at us and grunted at any requests. She also carried this attitude to surrounding tables. When I complained to the manager he apologised and removed the lady from her service our table. The food here is great but be prepared not to be treated as you may wish! Having stayed in the hotel I have always found the rooms impeccably clean and the receptionists more than helpful.

I have stayed in this hotel on three occasions now, always as part of a business trip on my way home. From the first time to the third, I have found the hotel to be superb.Hotel is easy to find off the motorway, and at a handy point for wherever you want to go in the region. Parking is free and there is sufficient space. Rates can be competitive if you book early online, and they are worth it for the service you get. I found the reception staff to be very genuinely welcoming and so professional and warm. In particular Brendan, who I observed remembering returning guests on my first trip, and who remembered me on my two return trips. It is refreshing to check in to a hotel and feel valued by the staff, and it is the staff that make a hotel at the end of the day. So Crowne Plaza, please note Brendan as an asset!Rooms are great. I have stayed in the king rooms, and normally on a high floor. I have always had work to do when there and the rooms are comfortable, quiet, and have great facilities for working away on the laptop - including wired internet access that is free. Beds are the most comfortable out of all hotel groups I have experience of, rooms are spotlessly clean, and bathrooms are really well appointed. The views are great regardless of which view you have.I have had room service a few times and it has been superb as well. Staff are courteous and the food is really well prepared and presented. The only thing missing from this hotel, for me, is a pool, but so few places have them these days. There is a gym if fitness is high on the priority list. Overall, I can only recommend this hotel, I would have no hesitation returning and it generally is my hotel of choice within a 30 mile radius, which is saying something.