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We have stayed there many times as my husband is a CTCA patient. It is the best place of all the choices CTCA gives you, I have tried the others, they treat you like family and the shuttle driver, Robert is the best! If you are a patient of CTCA this is the place to stay! The rooms and beds are very comfortable, they have a great patio with grills and good breakfast and Thursday evening social hour.

The front desk staff was very helpful moving us to a 1st floor room, though they only had one "handicapped room" on the first floor and it was already taken.If you had walk in showers, instead of tubs, virtually ALL your rooms would be handicapped acessable. DId you ever think that this current trend in "showering - no tubs" had apeal beyond fashion? Even for those not in wheelchairs a walk in shower is safer as well as easier to use.Grab bars by every toliet, or using the higher seat toliets which only cost about $20 more now - the demand is so high... would be another example of universal architecture that would appeal to most adults.It was noticed that your facility did not decorate for Christmas until the night of Thanksgiving, and we like that. The thanksgiving evening meal the management laid out was impressive as well as welcome as the only places oen were either fast food, pizza, or high fat content places. Or our Daughter's, of courseYour desk staff - conpared to last summer when we stayed there - was more more knowledgeable about the facilty as well as friendly. This was noticed and appreciated. Last summer the staff wanted to talk facts "we only have 3 handicaped rooms" and could or would not think outside the box - in terms of rooms located on the first floor or near elevators which might be "better than nothing" to a man with a mobility disability. I don;tthink a person needs to be a native English speaker to be a solution provider, though I do think some cultures are more likely to raise creative problem solvers than "jst the facts - I only work with facts I am given: personalitues

Everything was great. Breakfast was surprisingly delicious. Room was very clean. Loved having a fridge and microwave.

Stayed in town to take the kids to a show at the Genesee Theater. Shuttle service to the show was great. The hot tub was having issues during our stay, but the pool is nice and warm so it was all good. Good breakfast with lots to choose from. Kids were a little disappointed that there weren't waffles available, but there was plenty of other selections.Staff is all friendly and eager to help if needed.

if you were going to cancer treatment center of America, this is the place to stay.make sure you stay for Thursday night social hour. you will befriend people from all over the country in the same boat as you as well as hotel staff. Make sure you utilize the shuttle bus. having cancer can be a loney feeling, but not with Robert as the driver. Against your initial wishes he will make sure that you meet the others like you and you will find yourself with an extended family.. This is where the spiritual healing happens which is every bit as important as the physical healing.. God bless you in your travels.