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Heritage Hanmer Springs
1 Conical Hill Road, Hanmer Springs, 7334
New Zealand | Show map

Property Location
When you stay at Heritage Hanmer Springs in Hanmer Springs, you'll be minutes from Hanmer Springs Thermal Reserve.
This 4.5-star hotel is within the vicinity of Waiau Ferry Bridge and Hanmer Springs Ski Area.

Rooms
Make yourself at home in one of the 64 guestrooms featuring minibars and flat-panel televisions. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include direct-dial phones, as well as coffee/tea makers and irons/ironing boards.

Rec, Spa, Premium Amenities
Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, currency exchange, and a 24-hour front desk. Free parking is available onsite.

from HKD 1,306

To see the current rates
Check for available rooms

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3.5 out of 5.0
Score from 165 reviews
What is TripAdvisor?
Not bad, pretty good
We spent one night at Hanmer and it was fine. The staff are really nice and friendly and the hotel is fine. We were there mid week so it was pretty qu...
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4 out of 5.0
Not bad, pretty good
We spent one night at Hanmer and it was fine. The staff are really nice and friendly and the hotel is fine. We were there mid week so it was pretty quite. Our room was nice, clean and warm. The only problem was were were close to reception and at the change of staff we could hear them talking and laughing. Great that staff were happy to come to work. Usually not a problem as we wake early, but as we were still on Aussie time, 7am was 5 am for us. Just request a room away from reception. Breakfast was included in our tariff and as it was pretty quite breakfast was al la carte, which we prefer, better than the pre cooked variety sitting in buffet style.My wife had the most delicious vegetarian breakfast whilst i went for the eggs benedict with salmon. It was nice except instead of smoked salmon it was tinned red salmon, not as good.If these are our only complaints it's not too bad and we would stay there again. Happy hour was pretty good, beer and wine cheaper than in the local pubs.Spend a few hours in the hot thermal pools nearby, lovely and relaxing. The hotel will supply towels, no need to hire at the centre. Don't forget to pack your cossies (bathers, swimming trunks etc.) and save on the $5 hire.
4 out of 5.0
Lovely spot - a few little niggles though
I booked this on the internet - 2 rooms, 1 each for my mother and I. When we arrived they only had one room booked, luckily they sorted out another one, but I wasted them ajoining which we were not able to have but the staff did a great job of rectifying the mistake. We stayed in the garden in a studio room (like a cabin with 2 rooms side by side) and it was beautiful and really cosy - the only problem was the noisy people next door talking and stomping around all night so I got stuff all sleep the first night and ended up watching my ipad until late - also the door between to two rooms opens and I was freaked out so asked reception and they said the other side cant open my side - a sign on the door saying that would be good.The parking is miles away and you have to drag your bags across the gravel which is a bit of a chore if your bags are heavy. A stocked mini bar would have been good, I ordered Cheese platter & a fruit platter which was lovely. The room service for dinner was DEVINE as was dessert we ordered. The light in the bathroom was not working but I got this fixed around 30 mins after calling. When we checked out, they had charged for the cheese platter & fruit platter on both rooms for both nights, so it took a while for the lady at reception to fix this for me. I would come back, but would like a stand alone house I think next time.
2 out of 5.0
Great location dated decor!
The lady at the front desk was very nice and helpful the room were not very clean. They had a french press coffee pot but no coffee, milk or sugar in the room. The rooms are dated! This place needs a face lift for this kind of money I would not go back. I do go to Hanmer often and I will not being staying here.
4 out of 5.0
Perfect positioning
The Heritage Hamner is an attraction in itself. The buildings and grounds are stunning and staying here makes you feel really special walking up the grand entrance. You can walk everywhere too, which is perfect after visiting the pools on a cold day, being able to pop back to the room to relax.Only negative is that we were in a garden room on a windy night. The fly screen door banged endlessly in the wind, making for a terrible night's sleep. Another guest also complained about their door as well. Hopefully they sort it out following our feedback because it wasn't good. Also curious as to why the more expensive garden rooms do not have mini bar facilities? Considering they are in the more exposed part of the complex to pop out in the cold, it would be helpful to have a minibar as well.
3 out of 5.0
service let it down
Stayed recently as a group. Upon walking into the lobby not one of the three staff on the front desk even acknowledged our group. Not sure who was the duty manager as no one appeared to be in uniform or wearing name badges. The man who eventually checked in the group did not give directions to the room until asked. When we got to the room we found it to be very suited to our needs, however hidden charges await! If you use more than your daily allocation of firewood you are charged $30 for any extra load! For the price we paid you would expect as much wood as needed. Nothing wrong with rooms, centrally located. Service was the issue here
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Facilities | Show all facilities Close
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  • Accessible path of travel
  • Accessible bathroom
  • Bar/Lounge
  • Parking (free)
  • Wedding services
  • In-room accessibility
  • Handicapped parking
  • Roll-in shower
  • Garden
  • Doorman/doorwoman
  • Library
  • Self parking
  • Outdoor tennis court
  • Conference room(s)
  • Suitable for children
  • Total number of rooms - 64
  • Concierge services
  • Breakfast available (surcharge)
  • Restaurant(s) in hotel
  • 24-hour front desk
  • Business Center
  • Smoke-free property
  • Room service (24 hours)
  • Fireplace in lobby
  • Picnic area
  • Babysitting or child care
  • Porter/bellhop
  • Patio
  • Swimming pool - outdoor
  • Wireless (high-speed) Internet access - surcharge
  • Laundry facilities
  • Currency Exchange
  • Tennis on site

Property Location
When you stay at Heritage Hanmer Springs in Hanmer Springs, you'll be minutes from Hanmer Springs Thermal Reserve.
This 4.5-star hotel is within the vicinity of Waiau Ferry Bridge and Hanmer Springs Ski Area.

Rooms
Make yourself at home in one of the 64 guestrooms featuring minibars and flat-panel televisions. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include direct-dial phones, as well as coffee/tea makers and irons/ironing boards.

Rec, Spa, Premium Amenities
Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, currency exchange, and a 24-hour front desk. Free parking is available onsite.

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Hotel area
Points of interest

1 Conical Hill Road, HANMER SPRINGS, NZ

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Heritage Hanmer Springs
1 Conical Hill Road, Hanmer Springs, 7334
New Zealand | Show map

Property Location
When you stay at Heritage Hanmer Springs in Hanmer Springs, you'll be minutes from Hanmer Springs Thermal Reserve.
This 4.5-star hotel is within the vicinity of Waiau Ferry Bridge and Hanmer Springs Ski Area.

Rooms
Make yourself at home in one of the 64 guestrooms featuring minibars and flat-panel televisions. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include direct-dial phones, as well as coffee/tea makers and irons/ironing boards.

Rec, Spa, Premium Amenities
Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, currency exchange, and a 24-hour front desk. Free parking is available onsite.

from HKD 1,306

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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1. ’Rates From’ Prices represent Hotwire Hot Rate deals found in the last 24 hours for a specific date range. Prices may no longer be available and will vary based on your desired travel dates. Prices are dynamic and there is no guarantee that prices displayed will be available until they are booked. 2. Savings based on lowest published rate we've found on leading retail travel sites in the last 24-48 hours for the same neighborhood, star rating, and stay dates. Availability is limited and rates are subject to change. Prices are dynamic and vary based on date of booking, length of stay and hotel class. There is no guarantee that these prices will be in effect at the time of your search. Prices do not include taxes and fees. Hotwire is different from retail travel sites. With Hotwire you enter the date and location. Hotel revealed only after booking.
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