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This building is brand new. It is located in a part of Wollongong that was nothing not long ago. It is a quiet part of town so good for retirees like myself and families. If you want to be near Crown Street Mall or the beach you best go somewhere else.I flew into Kingsford Smith Airport, picked up a Hertz and drove to Quality. I checked prices and even allowing for the Hertz vehicle and gasoline, I was was way ahead financially. There is an Aldi and Woolworths within walking distance and I provisioned the apartment's galley for $100 AUD. I never ate out at any of the fancy restaurants but did eat a lot of KFC which is just up the road on the Princess Highway in Fairy Meadow. KFC has many calories (kilojoules) and is a cost effective way to provide the necessary nutrition for all your activities; There are many activities within a short driving distance. The Science Centre and Planetarium, Wollongong Raceway and DanceSpace 383 (all of which I have already reviewed) are ten minutes away.The building is modern, the apartment is spacious. There are separate dining areas, kitchen, bedroom and lounge area. There is a terrace with a view of Wollongong. Quality is a holiday apartment and not a hotel. There is no twenty-four hour room service but if you walk down to reception they will help you with anything you need. The rooms are serviced everyday.I did not see any bedbugs in the rooms but I believe these have been reported by some cranky TripAvisorer (not a Top Advisor like myself) and I cannot verify this observation. I know that these insects often inhabit your luggage and clearly this is not the fault of the management.I would definitely stay here again when I visit Sydney the next time where my children live. These apartments are great for families on a budget.

Nice complex. Bigish apartments, very clean, nice staffStayed there with our little one. a bit away from everything but very nice which on Wollongong translates to a maximum 10 minute drive. would stay again. Quite a walk to the beach though.If you come from Sydney take the grand pacific drive its a lovely drive to wollongong

My wife and myself stayed there some time ago, not long after they had finished the complex and we found it to be very clean,it was fairly new although,however it was conveinient to every thing tarif was very fair,could not fault.

Very clean motel, 10 mins from the heart of Wollongong. Friendly reception staff, downstairs area very modern and appealing. Room also modern, comfy bed with basically no traffic noise. Small tv but no big deal. Nice clean modern bathroom.. Would recommend and return to stay again.

This is a great hotel at a reasonable price, considering that the kitchen is equipped with eating and cooking utensils..and rooms are very spacious. Only a short drive to the beaches, parks and restaurants. I only gave it 2 stars for the overall rating because when we stayed there over the easter weekend ( she was working for both days), from the time we called before arriving, the customer service was just inadequately poor. I called the hotel before arriving to inquire if we can have an early check-in ( we were told by another receptionist a few days before that we can jusy call them if the room will be ready early, which was not a problem in any hotel we stayed in before) and a receptionist named Alicia was the one on the desk at that time. We were told that the check-in time was 2pm. I explained that I was told by somebody before to just call before arriving and check if our room is ready. She still insisted that 2pm is the check in time, without even bothering to check my name and the room. I asked her if she would like to get my name and at least check the room. She did it anyway and told us that the room was not yet ready and informed us that we can drop by in the hotel earlier for us to be able to do the paperworks. We arrived at 12:45 pm and went to the hotel as told. Upon arriving my husband filled up the paperworks and was told by Alicia that they will just give us a call once the room is ready. So we drove around with the kids and ate some lunch. We came back to the hotel at 1:50 pm. Once we arrived there, she told us that the room was just ready now and asked my husband again for his last name.When we asked why she didn't give us a call, she said that it's 10 min. still before 2pm. What's the use of getting our number then? The following day, when we got home late in the afternoon, our keycards were not working anymore. When we went to the front desk ( thank God it was not her anymore!), we were told that the key was registered for one night only by Alicia the day prior. Anyway the other receptionists (easter sunday afternoon and monday morning), was very easygoing and everything just felt like a breeze and not too many dramas. I guess the guests would appreciate it more if the customer service is professional throughout coz it only takes one person to ruin a good name for a company. Would not hesitate to stay in this hotel again for the convenience, amenities and comfort...but would rather look somewhere else if I have to deal with a very stressful receptionist. Vacation is all about relaxing and it also takes only one person to ruin it. I usually don't make time to write reviews especially the bad ones. Just so, it don't happen to other people as well.