Help Center

Credit/Debit cards
What are Verified by Visa (VbV) and MasterCard® SecureCodeTM?

Verified by Visa (VbV) and MasterCard® SecureCodeTM are security technologies that authenticate your Visa or MasterCard and ensure that only the authorized cardholder is placing the order. If the bank that issued your card supports VbV or MasterCard® SecureCodeTM, then you will be prompted to enter your password or sign up as you check out.

Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.

Was the answer to this question helpful?
Not helpful
Very helpful
Do you still need help?
Contact Customer Care

title

By email
Send us an email

By phone - anytime
U.S./Canada toll free
1-866-HOTWIRE
(1-866-468-9473)

Outside U.S./Canada
1-920-634-3150
(toll charges apply)

J.D Power and Associates
"Highest Customer Satisfaction
Independent Travel Web Sites"
2006 - 2008