Help Center

Rates and pricing
Does Hotwire guarantee the lowest hotel rate?

Yes. We've negotiated such incredible hotel Hotwire Hot Rates that we have a Low-Price Guarantee. Within 48 hours of booking, if you find a lower price for your entire stay for an equivalent room type in the same hotel on the same dates, we'll give you double the difference.

The lower rate must be available for booking; some sites display rates that are not actually available when you try to book. Only one refund under the Low-Price Guarantee will be granted per household per six-week period. View more details and the Terms and Conditions.

Was the answer to this question helpful?
Not helpful
Very helpful
Do you still need help?
Contact Customer Care

title

By email
Send us an email

By phone - anytime
U.S./Canada toll free
1-866-HOTWIRE
(1-866-468-9473)

Outside U.S./Canada
1-920-634-3150
(toll charges apply)

J.D Power and Associates
"Highest Customer Satisfaction
Independent Travel Web Sites"
2006 - 2008