All bookings made on Hotwire are final and cannot be cancelled, refunded, exchanged, transferred, or changed, even for a fee. Hotel suppliers are able to offer their unsold rooms at discounted rates on Hotwire because we withhold their name until after the customer books and our reservations are non-refundable. These restrictions enable the hotels to better manage their unsold rooms, and are a big reason why we can offer you great deals. Credit cannot be given for any unused hotel reservations. Once you agree to make a booking on our site, your credit card will be charged for the total price shown, regardless of whether the hotel reservation is used. In order to make a booking on our site, you must agree to Hotwire's Terms of Use.

If you are worried about emergencies that will require you to change your plans, you may want to consider purchasing Trip Protection - a low-cost insurance program that provides trip cancellation/interruption coverage. Trip Protection covers unexpected events such as medical emergencies, strikes, natural disasters and bad weather. Trip Protection does not offer coverage for change of plans due to non-emergency situations. You can purchase Trip Protection up until your check-in date. Learn more about Access America and Trip Protection.