Help Center

Reservation changes/cancellations
What if I'm late arriving and checking into my hotel?

Most of our hotel partners allow for late arrival/check-in. However, we recommend calling the hotel to let them know that you will be checking in later than normal. Your hotel's phone number can be found on your confirmation email or My Account page.

Please note that if your check-in date is delayed because of flight problems, you will not be reimbursed for any unused portions of your reservation. All bookings made through Hotwire are final and cannot be cancelled, refunded, changed, exchanged or transferred.

Was the answer to this question helpful?
Not helpful
Very helpful
Do you still need help?
Contact Customer Care

title

By email
Send us an email

By phone - anytime
U.S./Canada toll free
1-866-HOTWIRE
(1-866-468-9473)

Outside U.S./Canada
1-920-634-3150
(toll charges apply)

J.D Power and Associates
"Highest Customer Satisfaction
Independent Travel Web Sites"
2006 - 2008