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Flight changes/cancellations and refunds
What if I miss my flight?
If you arrive at the airport late, go directly to the airline's ticket counter. An airline representative will assist you by allowing you to stand by for a later flight. If you are delayed by more than two hours and have not yet arrived at the airport, call the airline directly. If you miss your flight and do not contact the airline, the airline will cancel your remaining itinerary.
Do you still need help?
By email
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By phone - anytime
U.S./Canada toll free
1-866-HOTWIRE
(1-866-468-9473)
Outside U.S./Canada
1-920-634-3150
(toll charges apply)