When will I see the name of the car rental agency?
Which car rental agencies work with Hotwire?
Why can't I see the car's exact make and model?
What types of vehicles can I rent through Hotwire?
How can I select the right size or type of car for my needs?
Why aren't there any cars available for my trip?
Can I book one-way car rentals?
Can I book same-day car rentals?
Can I book at non-airport locations?
Where do I pick up my car?
Does the pick-up and drop-off location have to be the same?
Can I drop off my car at the hotel?
Can I change my drop-off location after I pick up my car?
Can I change a round-trip reservation to one-way after I've booked or picked up my car?
Can I return the car early and get a partial refund?
What is the difference between a Hotwire Hot Rate and regular-rate?
Why has the rate changed since my previous car rental search?
How do I get the sample rates I saw in your newsletter or on the site?
How is the total price calculated?
Is unlimited mileage included?
Is insurance included?
Can I earn reward points or redeem additional coupons/discounts?
Does Hotwire guarantee the lowest rate?
What is the minimum age for renting a car on Hotwire?
If my driving record isn't perfect, can I still rent on Hotwire?
Can someone else drive my rental car?
What is the deposit requirement for rental cars outside the U.S. and Canada?
What should I know about renting a car outside the U.S. and Canada?
What type of documents do I need to rent a car outside of the United States?
For non-discounted, regular-rate international car rentals, what currency will I be paying?
Are non-U.S. drivers allowed to rent on Hotwire?
Can I cross international borders in a rental car?
Do I need a passport if I'm crossing international borders?
Are travel documents required when crossing borders in a rental car?
Can I rent a car at a non-airport location outside the United States?
When will my account be charged for my Hotwire Hot Rate car rental booking?
When will my account be charged for my regular-rate car rental reservation?
How can I pay for my car rental booking on Hotwire?
Can I book a car rental for someone else using my credit or debit card?
Will I need a credit card as a deposit at the car rental counter?
Can I use a debit card for deposit at the car rental counter?
What is a typical car rental deposit?
Send us an email
By phone - anytime
U.S./Canada toll free
(toll charges apply)
© 2000-2015 Hotwire, Inc. All rights reserved. Hotwire, Inc. is not responsible for content on external sites. Hotwire, the Hotwire logo, Hot Fare, Hot Rate, "4-star hotels. 2-star prices." and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners. CST 2053390-40; NST 20003-0209.