- Help Center
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- Car Rentals - Searching and booking
- Rental agencies, vehicles, and searches
- Locations, one-way, and same-day bookings
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Pricing, rates, mileage, and insurance
What is the difference between a Hotwire Hot Rate and regular-rate?
Why has the rate changed since my previous car rental search?
How do I get the sample rates I saw in your newsletter or on the site?
How is the total price calculated?
Is unlimited mileage included?
Can I earn reward points or redeem additional coupons/discounts?
- Drivers, driving record, and age requirements
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International travel
What is the deposit requirement for rental cars outside the U.S. and Canada?
What should I know about renting a car outside the U.S. and Canada?
What type of documents do I need to rent a car outside of the United States?
For non-discounted, regular-rate international car rentals, what currency will I be paying?
Are non-U.S. drivers allowed to rent on Hotwire?
Can I cross international borders in a rental car?
Do I need a passport if I'm crossing international borders?
Are travel documents required when crossing borders in a rental car?
Can I rent a car at a non-airport location outside the United States?
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Payment and deposits
When will my account be charged for my Hotwire Hot Rate car rental booking?
When will my account be charged for my regular-rate car rental reservation?
How can I pay for my car rental booking on Hotwire?
Can I book a car rental for someone else using my credit or debit card?
Will I need a credit card as a deposit at the car rental counter?
Can I use a debit card for deposit at the car rental counter?
By email
Send us an email
By phone - anytime
U.S./Canada toll free
1-866-HOTWIRE
(1-866-468-9473)
Outside U.S./Canada
1-920-634-3150
(toll charges apply)