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Honestly this hotel it is not a 4 star hotel it's more like a poor 3 star hotel with a nice reception area. It desperately needs a refurb and a really good manager ? Ok it's right on the M6 junction 17 but that's it's only plus . The cooked breakfast was awful and I couldn't eat it . The receptionist apologised but I am sure I was not the first to complain.

Great hotel, bargain for ¿¿40 wowcher deal, food great and superb staff, we had a lovely stay and would definitely return again.We were made to feel so welcome even having the remote control for most of the evening!Book with confidence

I was disappointed with my short stay at this hotel starting from when we tried to check in to our room. When checking in the receptionist told us to our surprise that we were booked into a double room and not a family room as we originally booked!After getting changed back to a family room we were given a small plastic card to a room. The room was small and musty, which was clean but basic, it had a Freeview TV and the only channels that worked without the signal breaking was BBC1 and BBC2; the ceiling had yellow stains on it and the net curtains stunk of nicotine.We were in the middle of getting changed and some complete strangers walked in on us when we were half naked, they used the plastic card they were given for their door but accidently came to our room and opened our door!! We were wedding guests at this hotel and everything was going fine until we had a few drinks at the hotel bar and twice the staff tried to overcharge us for our drinks plus the food was rock hard and not very appetising.The following day before we checked out, we all had a shower and it leaked water all over the place between the bath and the shower screen. We went to reception and came back not being able to get back into our room as the plastic card was not working and a red light was flashing on the lock of the door, luckily a cleaner was around to let us in. This was definitely not a 4 star hotel and after our experience here I¿¿¿d give it 2 stars at the most.

Only paid ¿¿40 for one night b&b for two of us through Wowcher, and for that much you can't fault it. Our room (47) was clean with what appeared to be a refurbed bathroom. A little small but what do you want to do in there? Staff were all helpful and polite, though overworked through small numbers. We had the three course dinner in the restaurant for ¿¿20 each. You could pick small faults, but for that much you'd be picky if you did. Overall, excellent value for money.

Shocked by this place- ignored by staff so had to ask for table, return to order a drink and again the food- sandwiches were just awful- toilets blocked and bathroom had no hand towelsExpensive too Sort of place you just wish you'd never left the M6 for and just gone to the services.