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Great location, and the food was good, but the hotel is lacking. I can honestly be ok with a retro feel to the decor of a hotel, which this one has a bit of 60's and 70's. It is the service that is lacking. The front desk and the valet corp has just not been trained properly. Some of the staff is nice, but, again, untrained, and then there is the staff that is completely indifferent to you. If ownership would train and/or hire proper managers, with the location of the hotel, this could be a really nice 3 star. Perfect for a business stay. Now it is a "three star" that is doing its best impression of a two star. A shame.

My husband purchased a getaway for my 48th Birthday and chose the Miami Beach Resort. Upon our arrival (8:30-9:00 pm) and after a 14 hour trip, we were informed that our room had been sold and that there were no king size beds for the night. A rollaway was all that was available. We were upset since we had made reservations and had paid in advance. We accepted the hotels terms since we really did not have a choice and with the promise that we would be moved into a king size room the next morning. The desk clerk did give us two breakfast coupons (about a $40 value) for our inconvenience, and when she learned that it was my birthday she sent up a cheese plate and a bottle of wine. good job Christina. The hotel lobby is beautiful, but the hotel rooms and restaurants are outdated and tired (it feels like you are on the dirty dancing set). I have to say, however, that the food was very good and so was the service. The hotel has great beach access, but you must pay for beach chairs and umbrella's (another $45)..but it was well worth it. Kenny was awesome at getting us a chair down in front of the beach. We also had drinks by the pool and our server David was a blast. So overall, I would rate the hotel good and the staff and restaurants better!!!

Checked out this morning having stayed for two nights with friends. Beautiful lobby, really efficient valet service and front desk staff. Room was huge with loads of cupboard space and two double beds. Decor in the room was a little old and there were holes in the net curtains. No light above the shower which made the bathroom a little dark. Apart from that we had a great stay. Breakfast was excellent as was the food in the evening. Happy hour in the bar also went down well. Lunch in the pool bar was really good value and top quality. Sun beds on the public beach were a little expensive as was the $28 per day parking charge but at the end of the day this is Miami Beach!! Would definitely stay here again if we return to Miami in the future.

Our family recently stayed at the Miami Beach Resort and Spa for Spring Break. I felt a bit like I was stepping back in time. You can see the glamour that once shone at this property, but it is long overdue for an updating overhaul. Everything looks shabby or in disrepair. The hotel has a great location, large patio, pool and direct beach access. The property is quiet and convenient to get to from the airport. But you cannot walk to anything, not even another restaurant. Taxi or car is necessary to get to South Beach. The hotel rooms are very large and comfortable, lots of extra floor space and huge closets. Funny kind of tub shower, but double sinks were handy with the family. Meals were free for our kids, but the menu was so expensive for my husband and I for food that was fair to poor that we rarely ate on the property anyway. I'm not sure what the "resort" amenities are. Seemed to be just the same things offered at any hotel on the beach. The pool was OK, beach was OK, no hot tub. Parking was annoying. There always seemed to be a back up in the lobby and at the valet. The waiters at breakfast always seemed to be fighting with one another for tables or something, and the staff at the pool were really annoying. Limited number of towels available, packed up the umbreallas and closed the pool too early for our family. Also, the property once entended further south, and looks like it was abruptly cut off from the adjacent property. There is a flimsy plywood partition that cuts off stairs and railing from the property next door that was a constant puzzle to my husband the entire time we were at the pool.

My stay at Miami Beach Resort and Spa was average, at best. The ¿¿¿resort and spa¿¿¿ has a lot of potentials and needless to say, it is not a luxurious resort. I¿¿¿ll break down my review of the hotel in strengths and areas for growth.Strengths¿¿¿ Great beach location, hotel has own access to beach. Peaceful and quite lovely.¿¿¿ Charming landscape (starting behind the pool)¿¿¿ Helpful general manager, Mr. Moya and helpful customer service from Christina.¿¿¿ Beautiful lobby¿¿¿ Cab service ready anytime¿¿¿ Away from noisy city life (this is also a down factor seeing that there are no businesses within walking distance to enjoy)¿¿¿ Good size room.¿¿¿ Beautiful view of ocean (if you have an ocean front room)¿¿¿ Dual sinks ¿¿¿ Good size pool and relatively clean (eye view)¿¿¿ Breakfast Buffet ¿¿¿ you can customize your own omelets with desired toppings.¿¿¿ Reasonable Pricing (But see below to see if it is worth staying)Areas for Growth¿¿¿ Cleanliness ¿¿¿ we stayed at two rooms and both rooms had stains on sheets. We were afraid to question and figure out the source of the stains.¿¿¿ From the bird eye view of our room, pool is not as clean as envisioned. Large brown stains from pipes are obviously visible from the 14th floor. ¿¿¿ Outdated furniture: bed, TV stand, chairs.¿¿¿ Carpet has seen better days. I found out through the Fire Exit Path that this hotel was formerly Wyndham. ¿¿¿ Tube TV? Really? I watched a $17.99 movie on a tube TV. Something¿¿¿s wrong with this. ¿¿¿ Buffet Breakfast (if not included in your hotel, $17!)¿¿¿ Limited options and majority of the options are unhealthy (think diner breakfast food). ¿¿¿ Gym has been poorly maintained¿¿¿ Basic maintenance and up keeping such as replacing room curtains (two shades of blues), light fixtures on 9th floor nearby elevator was broken, front windows show rust. These are the basics that should not go unnoticed. Everywhere I stop, I can point out of a flaw (not be choice, but obvious observation). In fact these flaws were noticed while I was: waiting for an elevator, waiting for cab, or pulling the curtains to enjoy the ocean front view. ¿¿¿ Location (while good for the beach) ¿¿¿ further away from ¿¿¿life.¿¿¿ Expect to rent a car, use the cab, or ride the bus to get to South Beach. Taxi Ride is approximately $11 - $13 to and from South Beach.I also need to mention that the hotel did not provide me with the room I requested. We requested for a king bed and I called to make sure a king bed was reserved. Hotel agreed and I was pleased. Upon checking in, we received a room with double beds. Since the hotel was fully booked and we were exhausted, we settled. We did not check into our desired room until the third night (beyond half our stay) and we had to pay an upgrade fee. When we checked out, I brought this to the attention with Mr. Moya and he was very patient and understanding to the situation. I did not think it was fair to charge me for an upgrade fee when my original request was not granted. Mr. Moya was approachable and professional and waived the upgrade charges. Along with Christina¿¿¿s help, the stay was somewhat enjoyable. We truly used the room to sleep and did not enjoy any of the resort activities offered by the hotel (we did not see any activities other than enjoying the pool and drinking by the bar).Who is the hotel for? Families on a budget or guests in town for a quick stay to enjoy the beach. If you want to enjoy city life and the busy side of Miami, select a hotel closer to South Beach.