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Stayed for a week, upgraded to a junior suite and would highly recommend. Pools a little cold, but tell reception, as they did change this. Staff were superb, looking forward to returning. Food and drink of a good standard, all self service. Not many English, but this wasn't a problem for us

I will certainly stay here again. Very clean hotel. Food was pretty good with plenty of choice. Coffee machines were out of order a couple of times at various locations but that is a minor issue. Pools are great size and plenty of sunbeds available. Mainly Germans staying here with a few English and French. Overall a lovely hotel with a fantastic cliff top view. As an aside the beach was fairly empty for most of the time. Don't know why but I was happier round the pool anyway.

First time staying in an iberostar hotel and was really impressed-stayed for a week over Easter with the wife and 3 kids 2 aged 6 and aged 11the service and food was excellent with really good sea food at all meals and there was really something for everyone to eatThe animation team were excellent and our kids really enjoyed the nightly showThe location next to the most wonderful beach was a joyA real perk was as most of the guest are mainland European the hotel is peaceful with no loud music blaringThe review would have been a five save there was an issue with bad smells coming back through the drains in one of our bathrooms which were very strong - the hotel did offer to move us and dealt with the matter in excellent fashion but there must be an underlying problem as other guests had this issue The rooms were spotless as were all aspects of the hotel and the friendliest staff I have encountered at any hotel

All previous comments about this hotel i would wholeheardedly agree with but....they need to seriously sort out the room problems. They seems to have something going on with the sister hotel next door (Playa Gaviotas Park) . We arrived fairly late and very tired to be told we were in the wrong hotel even though the booking documentation said to book in at the Playa Gaviotas, the receiption staff prceeded to tell us that we couldn't be in this hotel as they don't have any Junior suites that we had booked. As it was late, went to the Park hotel for the night. Returned to the Gavitas in the morning where we found 'Pepi' very helpful and offered us two rooms neither of which were what we booked. We decided to go for the Double room which overlooked the bar veranda as we were only there for one week and didn't want to waste the time. Unfortunately, we found out later in the week that they 'did' in fact do Junior Suites as per the information displayed on their reception. We also found out that they don't mind if the hotel is overbooked as they are happy to send people to the Park instead. This we were told by the staff themselves. Can't fault the rest of the hotel, all very good especially the staff in the restaurant and the animation team who are lovely people. The bar needs to be bigger and have more staff but overall a very good hotel. I agree with a previous comment that they could use another English channel on the TV as CNN and Sky news does get a bit boring. If you don't mind going to a hotel that caters mainly for Germans then you will probably enjoy your stay but please make sure you get the room you paid for.

We visited in March 2013, which was our second visit. The Hotel does not disappoint in any category.Food - the food is very good and served to a high standard, The fish dishes are excellent and varied, Steaks, Chicken lamb duck as well as goat were all available during our stay. Salads are always plentiful and varied, The deserts are predominately European but you would really need to be fussy not to enjoy the variety.Rooms - The last time we booked we were given the fourth floor, which had an excellent view of the whole of Jandia beach, on arrival we were given the first floor which is a long walk from the main facilities of the hotel, our room had a good sea view, but when I asked about a higher floor we were told that anything above the first was considered a superior room and would cost about ¿¿150 more, we declined and were happy with our room with the exception of a rain storm which occurred and caused flooding on our tiled passageway which was very slippy.Staff - The staff were all very good without exception, although they predominately cater for German clients their English was passable.Entertainment - All the entertainment staff were very friendly and wanted to involve you at all times but without being obtrusive or annoying. the nightly entertainment varied between the Hotel own entertainment staff and other Acts brought in.If I did have a complaint it would be for the hotel to get an English TV channel which could allow watching movies etc, as BBC and SKY news can be repetitive. there were other movie channels which catered for Italian, French Polish as well as Spanish and German. Although you don't go on holiday to watch TV it can be useful if poor weather keeps you inside.