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We went to this hotel for a week over the easter holidays. The check in was quick, the hotel is spotless. The dining room is very well run and organized. The food was first class> something for everyone. It was our silver wedding anniversary while away. A bottle of champagne and two flutes sent upto our room. How kind. The hotel seemed full so bar/restaurant busy but did not have to wait long. The only waiting time was for the llfts. Cannot comment on the spa as we did not have time to use. A very good hotel and would recommend and would definately go back.

My Boyfriend took me on my first trip to Benidorm, during the easter break,I was a little reluctant after hearing different stories about the place. Well I must tell you I was wonderfully surprised, friendly clean and in a wonderful location.Me and my boyfriend enjoy laying in the sun, having a few cheeky drinks, walking and going to the gym.This hotel has it all. The only thing I could say bad about it was waiting for the lift, but it wasn't has bad as people made out. Also for your information they were building a new lift while we were there, so I think it will make this situation better.Thank you to my wonderful boyfriend for taking me on such a lovely holiday.

The hotel is located in the centre of Benidorm, only a 5 minute walk to the Old Town and equally to the busy Calle Gerona and Levante beach.Upon arrival at the hotel, we were checked in by a pleasant man on reception who gave us our room key and a welcome drink. Our room was on a high floor overlooking the swimming pool, the room was very clean and furnished to a good standard with flat screen tv. The balcony was large and had a table, chairs and a clothes drier. It was nice to sit out in the sun, getting away from the freezing weather back home.After settling in it was time for lunch and we were greeted by a friendly member of staff at the restaurant door. As soon as we were seated a waiter came over to take the drinks order and as we were all inclusive we expected the usual glasses of local drinks. This was not the case as we got premium brands including bottles of san miguel, wine and coca cola. There was a good choice of food from meats, to salads and show cooking, even for the fussiest of eaters. What I liked was the soup, it was piping hot and appetizing. In the main buffet, the steam could be seen rising from the hot food indicating it was freshly cooked and not left lying.The restaurant itself was pleasant to dine in and nothing was a bother for the staff, they did not get flustered when the restaurant was crowded, tables were cleared quickly and cleaned ready for the next diners.I found the selection of drinks on the all inclusive package to be of very good quality, you could get a San Miguel on draft or a freshly made cocktail in addition to the spirits and liquers. On some occassions we got premium brands and paid a vastly reduced price on them, 1 euro for a smirnoff and mixer or 60 cents for a Guiness, a bargain. The staff behind the bar work very hard and we found them to be very pleasant and cheerful. We would like to thank big Raul the waiter for his excellent service in keeping us refreshed during our stay as we Scots drink like fish, lol. The bar manager Jesus enjoyed some Scottish banter with us. "A pint of lager Aye". Sebastian a very cheerful man, allways dancing around. In the evening the entertainment is geared towards the Spanish guests with live music and shows, this did not bother us as there was a good atmosphere in the lounge. The Spanish know how to enjoy themselves with dancing.The rooms are cleaned thoughroughly by the maid on a daily basis and towels and linen are changed frequently.Although the hotel is predominantly Spanish, everyone is made to feel very welcome. As our time at the hotel was over, we were sad to leave as we met a lot of nice people. Thank you all at the Princesa for a great holiday, we will return to the hotel in the near future.Top tip: Go to the beach bar in Levante beach and see Pablo Bloom the singer, he does a good variety of music including, Roy Orbison, Buddy Holly and Elvis, he really gets the crowd going.

I have just returned from a week's all inclusive stay at the princesa with my husband and teenage son and daughter. On arrival we were met by extremely pleasant reception staff nothing was too much trouble. Our rooms were comfortable clean with the added bonus of a flat screen tv with English channels also our rooms were next to each other . The bar staff polite pleasant and with a happy smile however busy they are . The drinks and food was always of high quality with a range of choice so that there is something for everyone in fact this holiday our 17 year old daughter who is fussy with her food ate more than on any other holiday we have been on . We also liked the English tea bags that were available too . A Very clean pool area in fact the whole place was spotlessley clean we spent a pleasant afternoon in the spa which we virtually had to ourselves there was a kids club and activities for the younger children the entertainment was also very good . There was some waiting around for the lifts at busy times as there's four lifts and lots of floors however there is work going on to build two large lifts on the outside of the hotel the work was carried out at times of the day to cause the least disruption in fact there was work going on across the hallway from our rooms and very little noise .We had a very pleasant holiday at a very well run friendly hotel and will be returning again as.

This hotel is excellent, the food ,entertainment and service were all first class at an amazing price. My only dissapoinyment was, our party went there to practice bowls and we took the precaution of asking the hotel if this facility was available and received the following reply confirming that it was."Si tendremos el servicio de bowls disponible para las fechas que usted desea."On our arrival we were told that it was not possible as the artificial green was being used for children due to arrive later in the week. As we could have made our booking for different dates anyway we found this to be a let down, especially as we were planning to bring a party of 30 or so from our club next winter.But, if you want a well run hotel in Benidorm (without bowls) you will not go far wrong choosing this one.